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Hotel Metropole

3.0 star property

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Photo gallery for Hotel Metropole

Double or Twin Room (Rossio and Castle View) | View from room
Free buffet breakfast
Minibar, in-room safe, blackout drapes, iron/ironing board
Free buffet breakfast
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Praca D. Pedro IV, 30, Lisbon, 1100-200
  • Place, Rossio Square
    ‪1 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Rossio and Castle View + Extra Bed)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double or Twin Room (Rossio and Castle View + Extra Bed)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Double or Twin Room with Rossio Square view

  • Sleeps 2

View all photos for Double or Twin Room (Rossio and Castle View)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double or Twin Room (Rossio and Castle View)

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

  • Sleeps 2

Double or Twin Room with Extra Bed - Rossio and Castle View +

  • Sleeps 3

View all photos for Standard Double Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(26 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Lisbon

Located in Lisbon City Center, Hotel Metropole is next to popular attractions like Rossio Square and Santa Justa Elevator. This 36-room, 3-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Rossio Square - 1 min walk - 0.1 miles
  • Santa Justa Elevator - 2 min walk - 0.1 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Castle of São Jorge - 7 min walk - 0.4 miles
  • Commerce Square - 8 min walk - 0.5 miles

Getting around

  • Rossio Station - 2 min walk
  • Rossio Station (Green) - 2 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Fabrica da Nata - ‬2 min walk
  • ‪Café Nicola - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bastardo - ‬2 min walk

About this property

Hotel Metropole

At Hotel Metropole, guests have access to free WiFi in public areas, a library, and laundry facilities. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a TV in a common area and a porter/bellhop.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and bidets. Minibars and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Hotel Moon & Sun Lisboa
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.6 out of 10, Exceptional, 516 reviews
$164 nightly
The price is $184
Mar 16 - Mar 17
Total with taxes and fees
Hotel Moon & Sun Lisboa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 40.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: EUR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 1153

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Property is also known as

Hotel Metropole Lisbon
Metropole Lisbon
Hotel Metropole Hotel
Hotel Metropole Lisbon
Hotel Metropole Hotel Lisbon

Frequently asked questions

Is a free cancellation option available at Hotel Metropole?

Hotel Metropole provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Metropole?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Metropole on Mar 23, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Metropole?

This hotel is situated in Lisbon City Center, just steps from Rossio Square and Santa Justa Elevator, and within a short walk of Avenida da Liberdade. You'll also find Commerce Square and Castle of São Jorge less than a mile away.

Will I be able to park at Hotel Metropole?

No, there isn't parking at this hotel.

Does Hotel Metropole include a casino at the property?

No, Hotel Metropole doesn't have a casino.

Is there an indoor pool at Hotel Metropole?

No, there is no indoor pool at this hotel.

Is Hotel Metropole a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and free breakfast.

Are there hot tubs at Hotel Metropole?

No, this hotel doesn't have a spa tub.

Does Hotel Metropole have a restaurant with a breakfast menu?

Hotel Metropole offers free buffet breakfast though there is no restaurant.

Does Hotel Metropole allow pets to stay for free?

No, pets aren't allowed at Hotel Metropole though service animals are welcome.

Does Hotel Metropole have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Metropole?

The closest major airport to Hotel Metropole is Humberto Delgado Airport (LIS), which is 5.9 mi away (28 minutes by car). Another top airport is Cascais (CAT), which is located 13.5 mi away (30-minute drive).

Can I book a room with a balcony at Hotel Metropole?

No, there aren't any guestrooms with balconies at Hotel Metropole.

Hotel Metropole Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 244 out of 1001 reviews
Rating 8 - Good. 427 out of 1001 reviews
Rating 6 - Okay. 225 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here March 2019. Great staff, room and breakfast. Still not handicap-accessible at entrance. Ideally located to restaurants and sites.
Stayed 4 nights in Jan 2026

10/10 Excellent

KJ

Liked: Cleanliness, amenities, property conditions & facilities
Very grateful to the staff. I had a long flight and was able to check in a bit earlier. The staff is courteous. I felt at ease especially being a solo traveler.
Stayed 3 nights in Nov 2025

8/10 Good

Everedith, Trujillo Alto

Stayed 2 nights in Oct 2025

10/10 Excellent

Naveed, Jamaica

Stayed 3 nights in Oct 2025

10/10 Excellent

ARTHUR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good area
Stayed 4 nights in Oct 2025

4/10 Poor

graham

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round rubbish fir the money Never would recommend it
Stayed 1 night in Oct 2025

8/10 Good

Alan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Reception located on level 1 ("street level" is level 0.) To get to street level elevator you have to negotiate several steps, so there is no handicapped access. Elevator is small. Room keys are physical keys and tou get only one. Staff are very very nice and helpful. I give staff 5 stars. The room is relatively large with ample room for at least 4 suitcases if needed. There is a large closet, large TV, a small refrigerator, more than ample drawers to store clothes, 2 nitestands, a King sized bed, 3 chairs a small bech for a suitcase and a safe. The staff will give you a lock to the safe if you ask for one. Bathroom is small with a shower stall and a sink, and toilet. The water pressure is variable, and when taking a shower the water can sometimes get hot or cold, but seems like the longer you are in the shower, the less of a problem it is. The included buffet breakfast was good. The hotel is near a grocery store, lots of shops and restaurants and walking distance from many attractions. We did use ubers and taxis at times. Tuk-Tuks are too expensive, in my opinion to use as taxis. So in summary the biggest ding would be the varying water pressure while taking a shower so I give this place an overall rating of 4 out of 5 stars. In any event the staff are super. I would come back to this hotel if returned to Lisbon.
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard, Whitby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service staff were excellent, dining choices everywhere, breakfast had variety, overall a great experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel . Superb location . Stunning balcony view Helpful staff Exceptional value
Stayed 4 nights in Sep 2025

10/10 Excellent

giuseppe, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
best place to be,lots of action,facing a big square, bus stop in front of door.as an elderly loved being in that area,the only hitch the hotel has carpets on the floor but the staff very helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kok-Tow

Liked: Amenities
Very convenient to the meetup point for trips out of Lisbon and within walking distance of many attractions in Lisbon.
Stayed 5 nights in Aug 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Melvin

Stayed 6 nights in Jul 2025

8/10 Good

Tracey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is lovely nothing is too much trouble for staff breakfast was continental and plenty to choose from Only dropped a star due to bathroom tiles needing some attention but would not stop me staying here again
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Amazing location but needs some TLC in places

The hotel is in a wonderful location and the breakfast was very good. We liked being able to open the windows to step out to balcony and look out over the square. The night view is stunning! The carpet in the room made us feel like you had to leave your shoes on at all times (stain3d or dirty) and the beds were very hard and uncomfortable. For one night, it worked out ok for us, but would not stay for extended period.
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Room was small, air conditioning very poor and no parking. Stay at Avienda Palace next door instead
Stayed 1 night in Jul 2025

4/10 Poor

Piali

Stayed 2 nights in Jul 2025

10/10 Excellent

Joselin

Stayed 3 nights in Jun 2025

8/10 Good

sharla, TURCIFAL

Traveled with partner
We had a wonderful view from our front facing window. Check in staff were helpful and friendly. Bathroom was huge with GREAT water pressure, but no where to sit our toiletries. My one big complaint were the ants in the room. I woke up in the morning and found at least 20 in my bed, more on my shoes next to my bed, more on the table next to my bed. I let the desk know when checked out, they said they would make a note. One thing to know if you have accessibility issues. The elevator is after one flight of stairs.
View from our room on the 5th floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, staff is wonderful. Friendly and helpful staff, great location. Clean and large room. Good breakfast. Had a beautiful view. 10 out of 10. Would stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Beautiful room. Amazing host/ concierge. Perfect breakfast. We highly recommend staying here!!
Stayed 1 night in May 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing from reception to the breakfast staff
Stayed 7 nights in May 2025

8/10 Good

Michael, Sherwood Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem of a hotel in a great location with amazing staff.
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

Paid for a room that didn't exist

We arrived at the hotel having already paid in advance for a 2 night stay. On arrival we were told that there was no room available. Presumably they had sold off our room to a higher bidder. They had booked us an alterantive room in another hotel which was over 4 miles away! Nothing we could do about it. Absolutely disgraceful behaviour by the Metropole hotel.
Stayed 2 nights in May 2025