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HF Fénix Urban

4.0 out of 5.0

Recent guest reviews

Funky hotel, good for young crowd. Very contemporary interior.

Great location. Not in the heart of the center but easy nice walk, few mins to metro, taxi 5-6 euro to main attractions. Very good breakfast. Room Is not big but clean. Very friendly staff. Hop on off bus stop is in 5 mins walk.

The hotel was in a great location only two blocks from the metro. It also had the BEST breakfast I have ever had in Europe. The lobby is clean, chic and so are the rooms. I thought the bedding smelled a little funky (I am sure it was the detergent) but it was fine. The WiFi was a little slow, but it was fine also. Great value and great stay.

To be fair, Front desks are friendly enough; Rooms are clean; Breakfast is good; Location is good; However, I checked out for a visit/stay to a near by city, I stored my luggage ( one medium one carry one) with them, and when i checked back in one day later, both of them were opened. No lock on the medium one, but the name tag was misplaced, and I had a TSA Safe lock through two zip heads for the carry-on, but found that it's only through one zip head( so the suitcase can be opened); So I was 100% sure by then someone did open the suitcases ( with a master TSA key, maybe, so this can not be a random act by some random people) Nothing missed from the suitcases, ( I travel light and always have my valuables with me ), I stayed quiet cause I did not what would happen if I speak out. Over all, it's a solid 3 star in terms of Amenities, but I probably will venture any hotels under that chain after that experience

We had a lay over flying back from the Azores to San Francisco. The staff was great getting our visitor a cab at 1AM, and for us in the AM they arranged for a private luxury car pick up for the price of a regular cab. The bed was huge, and comfortable, the hotel was super clean and quiet too without feeling antiseptic. Have stayed in the HF Fenix Lisboa and now this one. We fly to Portugal regularly and typically have a lay over in Lisbon and will certainly stay at one of the Fenix hotels.

We have had a great time. The hotel has a good location, rooms are clean and comfortable. Unfortunatelly we had some trouble with staf about our payment because they said we had to pay for the stay again because they didn´t get paid. Despite showing them our reservation with data of payment they didn´t regonize that. Great breakfast for 3 euros.

This was my second stay at this hotel. I came back because of its location and cleanliness. It will continue to be on my preferred list when I'm in Lisbon.

Av. António Augusto de Aguiar, 14 Lisbon

Hotel highlights

  • Close to Gulbenkian Museum and Rossio Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Avenidas Novas, HF Fénix Urban is within a mile (2 km) of popular sights such as Gulbenkian Museum and Rossio Square. This 148-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center. Located in central Lisbon, the hotel is also near Castle of Sao Jorge and Santa Justa Elevator.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.


All of HF Fénix Urban's 148 air-conditioned rooms provide minibars, safes, and phones. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.

Property features

At HF Fénix Urban, guests have access to free WiFi in public areas, a 24-hour business center, and free newspapers. If you drive, self parking is EUR 9.90 per night, or you can take advantage of the airport shuttle (available on request) for EUR 30 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. This smoke-free hotel also has a TV in a common area.

Room options

Comfort Double Room

Full 1 | Sleeps 2

Comfort Twin Plus (Triple Use)

Full 2 | Sleeps 3

Comfort Twin Plus (Quadruple Use)

Full 2 | Sleeps 4

Comfort Room (King )

Full 1 | Sleeps 2