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Recent guest reviews

Property veiws( we had marina) were spectacular. Friendly staff. Only downside were the cocktails. Worst Martini I’ve ever had( it came out green) and my wife’s cosmopolitan was way to sweet. If you want a glass of wine or beer then it’s ok, cocktails definitely go somewhere else. Breakfast was fantastic. Room very comfortable

The air conditioning wasn’t working in the room they gave us. They tried to convince us that we can stay in the same room and leave the windows open. Later they moved us to another room where the shower wasn’t draining and water flooded all over the bathroom.

Was very disappointed that our room was not ready even at the check in time of 3pm. We had arrived at 12:30 approximately and we were promised they will do their best to have the room ready quickly!

I loved every bit about the hotel- the location, design, friendliness of staff, everything worked perfectly and the price was very fair

Doca Do Bom Sucesso Lisbon

Hotel highlights

  • Walking distance to Belem Tower and Jeronimos Monastery
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Belem, Altis Belém Hotel & Spa is a leisurely stroll from popular sights such as Belem Tower and Jeronimos Monastery. This 50-room, 5-star hotel has a full-service spa along with an outdoor pool and an indoor pool. Centrally located in Lisbon, the hotel is connected to the convention center, and a short walk from Belem Cultural Center and Berardo Collection Museum.


Dining

This hotel serves as home to a bar, along with a fine-dining restaurant that specializes in fusion cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

The 50 rooms are soundproofed and have an array of amenities, including minibars, laptop-compatible safes, and phones. Guests can expect free WiFi and 40-inch LCD TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and slippers. Desks are also included.


Property features

Guests of Altis Belém Hotel & Spa enjoy a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, and there's also an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a fitness center, a sauna, and free WiFi in public areas.

Room options

Executive Suite

1 Queen Bed | Sleeps 2

Suite

1 Queen Bed | Sleeps 2

Deluxe Double or Twin Room, Marina View

1 King Bed | 2 Large Twin Beds | Sleeps 2

Superior Double Room, Balcony

1 Double Bed | Sleeps 2

Guest reviews for Altis Belém Hotel & Spa

Everyone (4)
5
Everyone

Property veiws( we had marina) were spectacular. Friendly staff. Only downside were the cocktails. Worst Martini I’ve ever had( it came out green) and my wife’s cosmopolitan was way to sweet. If you want a glass of wine or beer then it’s ok, cocktails definitely go somewhere else. Breakfast was fantastic. Room very comfortable

By on Feb 18, 2019

Review comment responded on Feb 20, 2019

Dear Valued Guest, We would like to thank you for choosing Altis Belém Hotel & Spa for your stay in Lisbon. We are constantly improving our services, so that we can assure that every stay at our hotel can be a unique experience for our guests. Therefore, we appreciate and value the opinion and the comments that left. We look forward to welcoming you again at our hotel soon in your next visit to Lisbon. Best regards, Rita Silva

1
Everyone

The air conditioning wasn’t working in the room they gave us. They tried to convince us that we can stay in the same room and leave the windows open. Later they moved us to another room where the shower wasn’t draining and water flooded all over the bathroom.

By on Apr 21, 2018

Review comment responded on Apr 21, 2018

Dear Valued Guest, Thank you for choosing Altis Belém Hotel and Spa for your stay, and for sharing your review with us. We are very sorry to hear that you had trouble during your stay, and would like to reassure this is not our usual standards. Our team work very hard to meet guest expectations and it is always dissatisfactory when we fail to do so. We do hope to have the opportunity to welcome you back in the near future. In order to redeem from this perception. Warmest regards, Rita Silva | Guest Experience Manager

5
Everyone

Was very disappointed that our room was not ready even at the check in time of 3pm. We had arrived at 12:30 approximately and we were promised they will do their best to have the room ready quickly!

By on Apr 15, 2018

Review comment responded on Apr 17, 2018

Dear Valued Guest, Thank you for choosing Altis Belém Hotel and Spa for your stay, and for sharing your review with us. We are very sorry to hear that you had been disappointed with your check-in time, and would like to reassure this is not our usual standards. Our team work very hard to meet guest expectations and it is always dissatisfactory when we fail to do so. We do hope to have the opportunity to welcome you back in the near future. In order to redeem from this perception. Warmest regards, Rita Silva | Guest Experience Manager

5

great experience

Everyone

I loved every bit about the hotel- the location, design, friendliness of staff, everything worked perfectly and the price was very fair

By , from Las Vegas on Jul 31, 2017

Review comment responded on Aug 28, 2017

Dear Valued Guest, Thank you for having taken the time to post such a lovely and detailed review regarding your recent stay with us. We are delighted to know that you enjoyed your experience with us and that everything ´worked perfectly´. We look forward to your next visit to Lisbon. Kind Regards, Natalie Milne

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