We arrived late at night and checked in. The next morning, I checked and the shower was not working. I went to the lobby to inform them and they said they couldn’t get it fixed same day. We only stayed one night and canceled our return trip reservation.
Pet friendly with reasonable pet fee $40 and location was near downtown
Nice place, big room, and very clean. It’s beside of a new construction site so I was woken up around 6:30 in the morning on a Saturday from construction. The staff was rude at first, but then became friendly. They would not take cash upfront. I had no debit card on me and they said,” I don’t know what to tell you then.” But after I made calls to get it paid for they were really nice.
Reservation was cancelled, property was under construction
The property is currently is under renovation, nice staff, good location. Moving in the right direction, on getting the hotel up to a new more modern standard
Property was being renovated and workers everywhere. Room was clean but not a renovated room. Windows leaked air and it was windy so they whistled all evening.
It was rough. I’ve never stayed at a 1 star hotel but I I think I was close this time.
Nice hotel, comfortable beds, they are renovating right now, so they need a little understanding. But it wasn't bad..
Everything was acceptable, staff was helpful !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Clean and the staff was friendly and professional. The room was bare but great price.
We have stayed at this property before because it is so convenient to our daughter’s house but this trip was really disappointing. My husband went to get ice and was told there wasn’t any ice in the building but he could “go 3 blocks down the street and buy some”. They really need to get a real coffee machine rather than the awful Nescafe machine which was only dispensing water on Sunday morning. It was a frustrating overnight and we probably won’t go back.
Large room, quiet, friendly staff Appeared to have just been remodeled
only thing I don't like is their draper not able to closed , make me can't sleep while the light come in my room.
comforter had blood stains on it. i was itchy and disgusted but the cover was changed very quickly once we alerted the staff.
University of Kentucky is within a mile (2 km) of The Inn On Broadway Keenland/Airport, and other popular sites like Lexington Convention Center are within a couple of miles (3 km). This 63-room hotel has round-the-clock conveniences like a business center, a fitness center, and a front desk.
The Inn On Broadway Keenland/Airport's 63 rooms are air-conditioned and provide coffee makers, free local calls, and ironing boards. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.
At The Inn On Broadway Keenland/Airport, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
We arrived late at night and checked in. The next morning, I checked and the shower was not working. I went to the lobby to inform them and they said they couldn’t get it fixed same day. We only stayed one night and canceled our return trip reservation.
Pet friendly with reasonable pet fee $40 and location was near downtown
Nice place, big room, and very clean. It’s beside of a new construction site so I was woken up around 6:30 in the morning on a Saturday from construction. The staff was rude at first, but then became friendly. They would not take cash upfront. I had no debit card on me and they said,” I don’t know what to tell you then.” But after I made calls to get it paid for they were really nice.
Reservation was cancelled, property was under construction
The property is currently is under renovation, nice staff, good location. Moving in the right direction, on getting the hotel up to a new more modern standard
Property was being renovated and workers everywhere. Room was clean but not a renovated room. Windows leaked air and it was windy so they whistled all evening.
It was rough. I’ve never stayed at a 1 star hotel but I I think I was close this time.
