Residence Inn by Marriott Lexington3.0 out of 5.0
Recent guest reviews
I recently stayed at this hotel for the second time. both time were amazing. the rooms are very clean and well kept, the staff is great, especially Tabetha. dealing with her was like taking to an old friend. if you're staying at this hotel for business you will still feel like your on vacation.I'm already planning another visit.
My family and I stayed here over the weekend. There was 4 of us and we stayed two nights. WONDERFUL room. There was a smallish kitchen/dining room, a living room, two separate bedrooms, two bathrooms, and three TVS. The upstairs bedroom was "loft" like. You couldn't run the living room tv and upstairs tv at the same time cause you would hear both....but in the bedroom right beside the tv you couldn't hear the living room tv so it didn't disturb the people in the downstairs bedroom. Could not brag about the room more. Very clean. The kitchen had full size fridge, microwave, dishes, a stove. The beds were very comfortable. Breakfast on Sunday was great. My dad wanted me to put in the review that they should do gravy everyday, because he was disappointed on Monday that it wasn't there.
Consistency of Marriott continues in this quiet Residence Inn. Unique lay-out of rooms looks as if it is a little neighborhood of townhomes. This was my first stay at Residence Inn and was not disappointed with my bedroom suite. The suite was very roomy, kitchen with large refrigerator and utensils needed for our stay. Queen bed was comfortable and had and had excellent linens. I was provided all the amenities expected at a hotel. Very nice lobby and we enjoyed the breakfast buffet each morning. Loved the ambiance of the fireplace on a cold rainy Sunday. Additionally as a convenience the front desk has logs for purchase.
I was on business trip and stayed in Residence Inn for a month. Place is neat, clean and easily accessible. Rooms are specious and also has kitchen which I was looking out for since I was on a 1 moth trip. Very courteous and helpful staff. Hotel manager Cathy is very attentive and takes care of all customer concern and comfort. A month in Residence Inn provides a real comfort which one will ask for when away from home country.
My husband travels a lot for business and is a Marriott elite traveler so we always happily stay in a Marriott property. While this hotel was clean it had a horrible mold and mildew smell. If we would have had options I wouldn't have stayed here. Will not stay again....it was awful and I had a headache and sneezed for hours after being in the room.
Excellent Rooms. Very quiet. Great hot showers. Friendly Staff. Was in town for a conference. Best sleep on a bed away from home that I have ever had. Never heard air conditioner come or go off. Love my room cold.
Stayed here two nights. Quick and efficient check-in. The elevators are excruciatingly slow and one shimmies and shakes. The room was standard, bed comfortable, bathroom roomy, shower and towels were average. Housekeeping was sub-par. There was only one coffee packet for our first morning and when we used that up, the next day it was not refreshed and we had no coffee in the room. The sink in the bathroom was not cleaned so the water-spots and powder on the sink remained. The breakfast had the hot and cold items you would expect, but the turkey sausage looked dodgy. I am no it sure we will return to this particular location.
I had a reservation to this hotel, but actually didn't stay - it was that bad! Usually, I love Marriott properties and have stayed in lots of them but definitely found the exception in this one! There was a pile of dirt inside the front door, all the drawers were open, and it reeked! (bldg 5). We went back to the office to request a different room, but that one smelled almost as terrible (bldg 2). It was 1 am, so the clerk offered to cancel our reservation and send us on our way. I asked about something else that was near, so she agreed to call the Courtyard next door to see if there were rooms available. The property looked nice enough, but was obviously not clean and customer service was minimal.
I love everything about the residence inn! It feels like my home away from home! Every room has everything you could possibly need when you're traveling and if it doesn't have it all the staff is very accommodating to every need! However, I was very disappointed with who I am assuming is a manager. I checked in on Monday August 22nd and there was a girl who was training. She was doing just fine checking me in but the manager was hanging over top of her and when she went to show me where the room was the manager yelled at her NO NO NO! I could tell the girl was embarrassed but she held her composure and apologized to the manager for her mistake. I had to wait in the lobby on my friend so there was another check in that came in behind me. Once again the young lady was checking someone in and went to do something and the manager yelled at her again in front of a lobby full of people WHY WOULD YOU DO THAT once again the employee apologized and stated she was doing what she was told to do by who had trained her. I love your hotel but I probably won't be visiting this particular location again. That is not how you train employees, and even if she was doing something wrong she should have never been spoken to like that in front of a guest or even behind closed doors! Management needs to learn how to treat employees! Thank you Meagan for being so sweet to us and I'm very sorry you have to work in that environment! I can tell you're going places and I hope it's with another company because residence inn doesn't seem to value their employees!
Thanks to the whole team of Residence Inn . Without your help and support it was nearly impossible to spend one month away from home . Special thanks to Tabetha R at the front desk and the whole house keeping team who has always kept an eye proactively to make my stay pleasant. If you forget to put your dishes in the dishwasher- dont worry , be assured it will be taken care of . The location and the ambience is excellent . The complementary Breakfast was awesome with lots of options . Want to taste some home made foods as per your convenient - The apartments are fully equipped with a kitchen . never feel away from home even though you are on a holiday or on a business trip . The swimming pool along with the gym is the perfect place for your workout . There are lot to mention but above all I think the individual care and help by the Residence Inn staff is exceptional . Thanks again -Tabetha R
Residence Inn by Marriott Lexington places you within 3 miles (5 km) of popular attractions like Mary Todd Lincoln House and Rupp Arena. This 80-room, 3-star aparthotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. It's also near University of Kentucky and Applebee s Park.
Start your day off right with a free hot/cold buffet breakfast. For a nice break, mingle with other guests at the free manager's reception.
All 80 air-conditioned apartments feature kitchens and space to spread out with living rooms. 32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Frette Italian sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and ironing boards are other standard amenities.
Guests of Residence Inn by Marriott Lexington have access to an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include an outdoor tennis court, free WiFi in public areas, and a business center.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 117 reviews