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Recent guest reviews

The complimentary breakfast was excellent, room was nice; easy parking

Friendly front desk staff. Lobby was average for embassy suites, but with bar, restaurant, room service closed due to covid, it was hard to review. Didn't use pool or fitness room. Actual rooms were where problems began. Cranked temperature down, but air conditioner was pitiful. Stayed hot all night-too uncomfortable to sleep. Bedding was below standard of most hotels in this price range. Beds not very comfortable but tolerable. Sleeper sofa was ridiculous! No cushioning on springs. For $200/ night with fees and taxes this was by far the worst night sleep we've had in a hotel!

There was no food on the breakfast buffet. We had to go out to a restaurant for breakfast. They charged for parking.

Nice place staff was friendly and helpful. Certainly nothing to complain snot.

An amazing place I wish all hotels could be like this!

Generally nice place but the lock was broken and the evening appetizers were not great. Excellent breakfast. There was a lot of morning noise outside since we were just above the back door.

Everything was outstanding. The breakfast is very good. The staff were accommodating and fulfilled our requests.

Newtown Pike Lexington KY

Hotel highlights

  • Onsite dining
  • Indoor pool
  • Fitness center
  • 24-hour business center

Located within 2 miles (3 km) of Eastern State Hospital, Embassy Suites by Hilton Lexington/UK Coldstream places you within a few miles (5 km) of West Sixth Brewing. This 230-room, 3.5-star hotel has an indoor pool along with a fitness center and a 24-hour business center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

The 230 accommodations feature kitchenettes and space to spread out with living rooms. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. MP3 docks, sofa beds, and coffee makers are other standard amenities.


Property features

Guests staying at Embassy Suites by Hilton Lexington/UK Coldstream enjoy an indoor pool, a fitness center, and WiFi in public areas. Self parking is available for USD 10.00 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Accessible, Non Smoking

1 King Bed | Sleeps 6

Standard Suite (2 Double Bed with Sofa Bed)

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Embassy Suites by Hilton Lexington/UK Coldstream

Everyone (20) Couples (4) Business (1) Family (16) Other (1)
5
Family Family with small children

The complimentary breakfast was excellent, room was nice; easy parking

By on Apr 9, 2021

Review comment responded on Apr 14, 2021

Dear Anonymous, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your next visit. Best, David Smith General Manager

5
Everyone

By on Mar 20, 2021

Review comment responded on Apr 4, 2021

Thanks for the great review!

5
Everyone

By on Feb 16, 2021

Review comment responded on Mar 2, 2021

Thanks for the great review!

4
Everyone

By on Nov 30, 2020

Review comment responded on Dec 13, 2020

Thank you for the review!

5
Everyone

By on Nov 24, 2020

Review comment responded on Nov 28, 2020

Thanks for the review!

2
Family

Friendly front desk staff. Lobby was average for embassy suites, but with bar, restaurant, room service closed due to covid, it was hard to review. Didn't use pool or fitness room. Actual rooms were where problems began. Cranked temperature down, but air conditioner was pitiful. Stayed hot all night-too uncomfortable to sleep. Bedding was below standard of most hotels in this price range. Beds not very comfortable but tolerable. Sleeper sofa was ridiculous! No cushioning on springs. For $200/ night with fees and taxes this was by far the worst night sleep we've had in a hotel!

By , from Lexington on Jul 19, 2020

Review comment responded on Jul 20, 2020

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

5
Everyone

By on May 8, 2020

Review comment responded on May 20, 2020

Thank you for the 5 stars!

5
Everyone

By on Feb 25, 2020

Review comment responded on Mar 2, 2020

Thank you for staying with us! We hope to welcome you back soon!

2
Family Family

There was no food on the breakfast buffet. We had to go out to a restaurant for breakfast. They charged for parking.

By on Dec 22, 2019

Review comment responded on Dec 22, 2019

We are so sorry to see you were disappointed with your stay. Come back and see us again soon so we can make it right for you!

5
Everyone

By on Dec 9, 2019

Review comment responded on Dec 11, 2019

Thanks for the 5 stars!

Embassy Suites by Hilton Lexington/UK Coldstream

1801 Newtown Pike, Lexington, KY 40511
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