See all properties

Embassy Suites by Hilton Lexington/UK Coldstream

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Lexington/UK Coldstream

Lobby
Lobby
Free daily full breakfast
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Gym

Explore the area

View in a map
1801 Newtown Pike, Lexington, KY, 40511
  • Place, Eastern State Hospital
    ‪3 min drive‬
  • Place, Kentucky Horse Park
    ‪7 min drive‬
  • Place, University of Kentucky
    ‪9 min drive‬
  • Airport, Lexington, KY (LEX-Blue Grass)
    ‪13 min drive‬

Room options

View all photos for Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Room

9.0 out of 10
Wonderful
(2 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with digital channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(58 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in shower)

32-inch LCD TV with digital channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, Accessible, Non Smoking

  • 462 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with digital channels, TV, MP3 dock

Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed (Wellness)

32-inch LCD TV with digital channels, TV, MP3 dock

Premium Suite, 1 King Bed with Sofa bed (Wellness)

9.4 out of 10
Exceptional
(3 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds (2 Double Beds with Sofa Bed, Wellness)

32-inch LCD TV with digital channels, TV, MP3 dock

Premium Suite, Multiple Beds (2 Double Beds with Sofa Bed, Wellness)

  • 466 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

32-inch LCD TV with digital channels, TV, MP3 dock

Premium Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with digital channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with digital channels, TV, MP3 dock

Premium Suite, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite (2 Double Bed with Sofa Bed)

Standard Suite (2 Double Bed with Sofa Bed) | Living area | 32-inch LCD TV with digital channels, TV, MP3 dock

Standard Suite (2 Double Bed with Sofa Bed)

8.6 out of 10
Excellent
(44 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Mobility Accessible One Bedroom King Suite with Roll-in Shower

  • Sleeps 4

Two Room Executive King Suite

  • Sleeps 4

Two Room Premium Wellness King Suite

  • Sleeps 4

Mobility/Hearing Accessible Premium Wellness King Suite with Tub

  • Sleeps 4

Two Room Premium Wellness Suite

  • Sleeps 6

Two Room Suite

  • Sleeps 6

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

Two Room Premium King Suite

  • Sleeps 5

Two Room Premium Two Double Suite

  • Sleeps 6

View all photos for Suite, 2 Bedrooms (2 Queen Beds)

32-inch LCD TV with digital channels, TV, MP3 dock

Suite, 2 Bedrooms (2 Queen Beds)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

Premium Room With 1 King Bed And Roll In Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

View all photos for Standard Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(76 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Room Suite With 2 Queen Beds

  • Sleeps 5

You may also like

Ad
Indoor pool, open 5:00 AM to 10:00 PM, sun loungers

Holiday Inn Express Lexington Horse Park Area by IHG

Lexington
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 2,183 reviews
$107 nightly
The price is $124
Apr 14 - Apr 15
Total with taxes and fees
Holiday Inn Express Lexington Horse Park Area by IHG

About the neighborhood

Lexington

Embassy Suites by Hilton Lexington/UK Coldstream places you within a 5-minute drive of Lexington Convention Center and within a 10-minute drive of other popular attractions like Rupp Arena. This 3.5-star hotel has 230 guestrooms and offers an indoor pool, a gym, and a 24-hour business center.

What's nearby

  • Eastern State Hospital - 3 min drive - 1.1 miles
  • Kentucky Horse Park - 7 min drive - 5.7 miles
  • University of Kentucky - 9 min drive - 4.4 miles
  • Red Mile Racetrack - 12 min drive - 5.2 miles
  • Keeneland Racing Course - 13 min drive - 10.4 miles

Getting around

  • Blue Grass Airport (LEX) - 11 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Wendy's - ‬3 min drive

About this property

Embassy Suites by Hilton Lexington/UK Coldstream

Guests staying at Embassy Suites by Hilton Lexington/UK Coldstream enjoy an indoor pool, a gym, and WiFi in public areas. Self parking is available for USD 15.00 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
32-inch LCD TVs come with digital channels, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include kitchenettes, MP3 docks, and refrigerators.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Indoor pool, open 5:00 AM to 10:00 PM, sun loungers
Holiday Inn Express Lexington Horse Park Area by IHG
Lexington
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 2,183 reviews
$107 nightly
The price is $124
Apr 14 - Apr 15
Total with taxes and fees
Holiday Inn Express Lexington Horse Park Area by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95)

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Paddock Grille

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,416 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 19 2025 to April 9 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lexington
Embassy Suites Hilton Lexington/UK Coldstream Hotel Lexington
Lexington Embassy Suites
Embassy Suites Lexington Hotel
Embassy Suites Hilton Lexington/UK Coldstream Hotel
Embassy Suites Hilton Lexington/UK Coldstream Lexington
Embassy Suites Hilton Lexington/UK Coldstream
Embassy Suites by Hilton Lexington/UK Coldstream Hotel
Embassy Suites by Hilton Lexington/UK Coldstream Lexington
Embassy Suites by Hilton Lexington/UK Coldstream Hotel Lexington

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Lexington/UK Coldstream?

Embassy Suites by Hilton Lexington/UK Coldstream offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Lexington/UK Coldstream?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Lexington/UK Coldstream on Apr 19, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Embassy Suites by Hilton Lexington/UK Coldstream?

This hotel is located in Lexington, close to Red Mile Racetrack and Kentucky Horse Park. You'll also find Legends Field and Lexington Brewing & Distilling Co. within a short drive.

Will I be able to park at Embassy Suites by Hilton Lexington/UK Coldstream?

Yes, parking is offered for USD 15 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Embassy Suites by Hilton Lexington/UK Coldstream include a casino at the property?

No, Embassy Suites by Hilton Lexington/UK Coldstream doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Lexington/UK Coldstream?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Embassy Suites by Hilton Lexington/UK Coldstream?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Embassy Suites by Hilton Lexington/UK Coldstream?

No, this hotel doesn't have a spa tub.

Does Embassy Suites by Hilton Lexington/UK Coldstream have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Lexington/UK Coldstream serves free full breakfasts at The Paddock Grille each morning.

Will Embassy Suites by Hilton Lexington/UK Coldstream allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Lexington/UK Coldstream for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Lexington/UK Coldstream?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites by Hilton Lexington/UK Coldstream?

The closest major airport to Embassy Suites by Hilton Lexington/UK Coldstream is Blue Grass Airport (LEX), which is 8.2 mi away (11 minutes by car).

Can I book a room with a balcony at Embassy Suites by Hilton Lexington/UK Coldstream?

No, there aren't any guestrooms with balconies at Embassy Suites by Hilton Lexington/UK Coldstream.

Does Embassy Suites by Hilton Lexington/UK Coldstream have a wedding venue?

Take advantage of the wedding venue at Embassy Suites by Hilton Lexington/UK Coldstream if you plan to say "I do" during your trip.

Embassy Suites by Hilton Lexington/UK Coldstream Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 641 out of 1095 reviews
Rating 8 - Good. 206 out of 1095 reviews
Rating 6 - Okay. 134 out of 1095 reviews
Rating 4 - Poor. 57 out of 1095 reviews
Rating 2 - Terrible. 57 out of 1095 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was in the middle of renovations, a lot of dust. Staff was friendly and trying to make the best of a bad situation. Our room was already renovated but door had to be slammed to open or shut, tub faucet was loose and not caulked.
Stayed 1 night in Apr 2026

10/10 Excellent

Demetria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, they were undergoing renovations but the hotel was still beautiful. The staff were professional. Everything was wonderful. I recomment this hotel 10/10.
Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Liked: Cleanliness, amenities
Clean room, great breakfast. The hotel is undergoing renovations so that process was a little noisy
Stayed 1 night in Jan 2026

2/10 Terrible

Lal bahadur, Irving

Disliked: Cleanliness, property conditions & facilities
Stinky bed, no handwash soap, no hair conditioner
Stayed 1 night in Jan 2026

2/10 Terrible

Joetta

Business traveler
Disliked: Cleanliness, amenities
I over looked construction but then i got told kids only use pool from 6:30 pm to 10pm This was priblem since we had tournament at kbs center driday thru sunday evening an i had to be in an out an times free it wasnt available this was one reason i choose this place. Second there was hemp smells in areas like elevator an halls . Then 3rd charged 1500 a day to park cause they dont own parking lot who builds without access to parking lot. Fourth no sugar for coffee. 5th reason only takes credit cards so kids didnt get to buy snacks we only brought cash . Last i was up at 6:30 no coffee. Till 7:30 so drove ti vlises marthin to get coffee. For 119.00 a night. You would think it be worth it but in my option never again .i was even told i would only get charged for 1 day parking well at chrck out no i payed 30.00 so they lied to me there as well. We had party if 5. There was only 2 large towels 2 hand towels in room i could understand 1 short or 2 but 3 should at least be in room an a card explaining how to use wifi no i had to call desk.Breakfast i give a 3. Taters was cold as if they been warmed hours before lighting in dinning an all no goid
Stayed 2 nights in Jan 2026

6/10 Okay

Holly

Liked: Cleanliness
Ill start with the PROS. The room was very nice and the bed was extremely comfrotable. The room temperature was great and I felt like the walls were insulated well.
Stayed 1 night in Dec 2025

2/10 Terrible

Xiaodan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really bad experience staying there. The place was under renovation, and no one informed us before check-in. Everything felt chaotic. We won’t be coming back.
Stayed 1 night in Dec 2025

10/10 Excellent

ELECIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was geeat, room was nice. Evening happy hour was nice. only thing i didnt like was having to.pay for parking!
Stayed 1 night in Jan 2026

10/10 Excellent

andrew

Stayed 1 night in Dec 2025

6/10 Okay

Dennis

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Under construction, dust and debris should be addressed. Noisy kids running around. Contacted through the welcome text nothing was done. Barely slept. Room was hot and AC didn’t bring down temperature.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

10/10 Excellent

suzan

Traveled with group
Liked: Cleanliness, amenities
It was good they are remodeling
Stayed 1 night in Dec 2025

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was excellent, only issue no water on arrive until 6 pm and next day no hot water
Stayed 2 nights in Dec 2025

2/10 Terrible

Kristin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t as I booked, was supposed to have 2 beds + sofa bed. No hot water for the shower, tiles falling apart in the bathroom. No additional sheets/pillows/blankets for the sofa bed, paper thin walls and ceiling. Nothing on Expedia stated the entire property was under construction! Worst money I spent on my entire trip.
Stayed 1 night in Dec 2025

4/10 Poor

Kevin, Lindenhurst

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
We received a notice about the construction AFTER we made the reservation, not before. There was NO hot water. Marty the staff member was outstanding, but management still has not comp'd our evening's stay.
Stayed 1 night in Dec 2025

8/10 Good

Kathryn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were great. I didn’t realoze when we booked that the hotel was under a major renovation. Half of the hotel was tarped and there was a lot of dust on the air an on the surfaces. We check in just before 4pm and we were notified that the water was off until 5pm. At 6pm it was still off and I went to the front to inquire. The gentleman was so apologetic and offered a refund if we decided to go elsewhere for the night . We returned to our room and were looking at other hotel options. During this time the water came back on. We stayed for the remainder of our booking but it’s certainly not the experience we’re used to when we’ve stayed here previously.
Stayed 1 night in Dec 2025

4/10 Poor

Leo

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel is going under renovation and all amenities were restricted. Would have been nice to know this when making reservations.
Stayed 1 night in Dec 2025

2/10 Terrible

Jamie, Webster Springs

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is under construction but no mention of that when booking. Room was very dated, hot water didn't work, mold in shower and the room smelled very stale.
Stayed 1 night in Dec 2025

2/10 Terrible

Kelsey

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
All of the above!
Stayed 1 night in Dec 2025

10/10 Excellent

sara

Stayed 1 night in Dec 2025

6/10 Okay

Lin

Traveled with family
Liked: Cleanliness
The first floor is currently under renovation and is noisy and dusty. It would be better if the area could be covered.
Stayed 1 night in Dec 2025

4/10 Poor

Donald

Traveled with family
Liked: Staff & service
There was construction going on which was extremely noisy through the day and also a strange smell coming from the construction made my daughter nauseous. We actually left early because we weren’t enjoying the stay.
Stayed 5 nights in Dec 2025

2/10 Terrible

Jeffery

Stayed 1 night in Dec 2025

4/10 Poor

Matthew

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The hotel is under renovation was woke up at 8 with beating and banging and the whole dining area is covered in dust from the renovation
Stayed 1 night in Dec 2025

Hotels

Flights

Cars

Packages