The staff asks you to fill out a form with your phone number make of car and license plate. I really was not given a reason why. The front desk also seemed to struggle quite a bit just to get guests checked in.
The staff is polite and professional! Thank you!
The hotel was convenient for my visit. It was clean. Staff was friendly.
There was no service to the room. Staff one lady was very rude to everybody. When we called to state, we were running late she wanted us to tell her exactly when we would arrive telling at midnight, she insisted we look at our GPS to tell her the time we would arrive. When I asked about servicing the room, she stuck a piece of paper on the counter and stated obviously you didn't read this when you checked in THERE IS NOT SERVICE BECAUSE OF COVIDE.
Convenient
Inside is still dated. Stink-bugs in the room! Otherwise clean. Cable tv is still just Standard definition and the picture stretched! Even the budget motels mostly have HD cable now! Still using the covid excuse to limit services. I would not stay at this property again.
The room was okay. It had a musty smell and also smelled like someone had smoked cigarettes in the room. We reported it to the front desk as soon as we checked in.
We choose this place as we had two small children that were excited about swimming in the pool. Upon arrival they told us pool was unable to be used. When we went to do our work on the computer we called WiFi was down and would be up shortly. Hours later still not up. Unable to do our work. Air conditioner was filthy someone had spilled something in it that smelled. All on all the price we paid was more than we generally pay and we had less services and our room was unacceptable.
No
Right off interstates, easy to find and close to Natural Bridge. Clean. Some youngsters running/jumping above us late at night.
Staff was very nice. Great location right off the interstate.
The room was clean but the walls are very thin. Not good when you’re trying to sleep, especially when you have little kids trying to sleep. We had to call down to the front desk because of loud people right next door.
Very fine checkin service and help at the hot tub....,
Found a pair of socks in my sheets that weren’t mine...does housekeeping actually change the sheets?
Within a short walk of Virginia Military Institute, Country Inn & Suites by Radisson, Lexington, VA is within a mile (2 km) of Alumni Memorial Field. This 66-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
31-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Guests of Country Inn & Suites by Radisson, Lexington, VA have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
The staff asks you to fill out a form with your phone number make of car and license plate. I really was not given a reason why. The front desk also seemed to struggle quite a bit just to get guests checked in.
The staff is polite and professional! Thank you!
Thank you for submitting a review of our hotel!
The hotel was convenient for my visit. It was clean. Staff was friendly.
Thank you for submitting a review of our hotel!
There was no service to the room. Staff one lady was very rude to everybody. When we called to state, we were running late she wanted us to tell her exactly when we would arrive telling at midnight, she insisted we look at our GPS to tell her the time we would arrive. When I asked about servicing the room, she stuck a piece of paper on the counter and stated obviously you didn't read this when you checked in THERE IS NOT SERVICE BECAUSE OF COVIDE.
Thank you for submitting a review of our hotel. We apologize for the confusion but unfortunately our policies were stated when you had booked the reservation.
Convenient
Thank you for submitting a review of our hotel!
Inside is still dated. Stink-bugs in the room! Otherwise clean. Cable tv is still just Standard definition and the picture stretched! Even the budget motels mostly have HD cable now! Still using the covid excuse to limit services. I would not stay at this property again.
Thank you for submitting a review of our stay. We are sorry to hear of the issues experienced will look into them.
The room was okay. It had a musty smell and also smelled like someone had smoked cigarettes in the room. We reported it to the front desk as soon as we checked in.
Thank you for submitting a review!
Thank you for submitting a review. The "form" you are mentioning is a registration card that is required at check-in. This is a standard from for any hotel that you stay at as they would need to be able to contact you if there are any questions or issues during your stay., as well as vehicle information to know what guests are parked on their lot. As for the staff, we do have new staff that are in the process of training so check-in may take longer than normal however we do our best to get all guest checked in as quickly and efficiently as possible.