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SureStay Hotel by Best Western Lewiston

2.5 star property
Hotel in Lewiston with free breakfast and a 24-hour front desk

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Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Exterior
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
516 Pleasant St, Lewiston, ME, 04240
  • Place, Atrium Art Gallery, University of Southern Maine
    ‪11 min walk‬
  • Place, Bates College
    ‪4 min drive‬
  • Place, LL Bean Flagship Store
    ‪31 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Sofa, Work Desk, Microwave and Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, Sofa, Work Desk, Microwave and Refrigerator

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Bathtub, Grab Bar, Bathtub Chair, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Sofa, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

About the neighborhood

Lewiston

Located within a leisurely stroll of Atrium Art Gallery, University of Southern Maine, SureStay Hotel by Best Western Lewiston is within a few miles (5 km) of Androscoggin River. This 62-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 11 min walk - 0.6 miles
  • Bates College - 4 min drive - 2.7 miles
  • Central Maine Medical Center - 6 min drive - 3.8 miles
  • LL Bean Flagship Store - 31 min drive - 23.4 miles
  • Thompson's Point - 38 min drive - 42.6 miles

Getting around

  • Brunswick Station - 24 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Sam's Italian Sandwich Shoppe - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Dunkin' - ‬14 min walk

About this property

SureStay Hotel by Best Western Lewiston

Hotel in Lewiston with free breakfast and a 24-hour front desk
Guests staying at SureStay Hotel by Best Western Lewiston enjoy free WiFi in public areas, laundry facilities, and an ATM. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Other amenities include microwaves, free local calls, and hair dryers.

Similar properties

Lobby
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  • Parking included
  • Free WiFi
  • Air conditioning
7.4 out of 10, Good, 478 reviews
$76 nightly
The price is $83
Feb 8 - Feb 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1990
  • Renovated entire property - May 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to do within easy reach of SureStay Hotel by Best Western Lewiston?

This hotel is located in Lewiston within a short 11-minute walk of Atrium Art Gallery, University of Southern Maine. You'll also find Androscoggin River and Androscoggin Bank Colisee within a short drive.

Will I be able to park at SureStay Hotel by Best Western Lewiston?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Lewiston feature a casino on the premises?

No, SureStay Hotel by Best Western Lewiston doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Lewiston?

No, there is no indoor pool at this hotel.

Is SureStay Hotel by Best Western Lewiston a good place to stay for couples?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Does SureStay Hotel by Best Western Lewiston have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Lewiston have a restaurant with a breakfast menu?

Yes, SureStay Hotel by Best Western Lewiston serves free continental breakfast each morning from its snack bar.

Will SureStay Hotel by Best Western Lewiston allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SureStay Hotel by Best Western Lewiston for a fee of USD 30 per pet, per day.

Does SureStay Hotel by Best Western Lewiston have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay Hotel by Best Western Lewiston?

The closest major airport to SureStay Hotel by Best Western Lewiston is Auburn, ME (LEW-Auburn - Lewiston Municipal), which is 8.6 mi away (16 minutes by car). Another top airport is Wiscasset, ME (ISS), which is around 24.5 mi away.

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Lewiston?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Lewiston.

SureStay Hotel by Best Western Lewiston Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 209 out of 453 reviews
Rating 8 - Good. 129 out of 453 reviews
Rating 6 - Okay. 50 out of 453 reviews
Rating 4 - Poor. 37 out of 453 reviews
Rating 2 - Terrible. 28 out of 453 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Pat

Traveled with family
Disliked: Property conditions & facilities
Hotel was dank and outdated.
Stayed 1 night in Aug 2025

6/10 Okay

Hallie

Stayed 1 night in Oct 2025

8/10 Good

Daniel

Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Oct 2025

8/10 Good

Dennis

Stayed 1 night in Oct 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok for a short stay
Stayed 1 night in Oct 2025

8/10 Good

Paul, Nine Mile River

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking when we arrived for night 1. Night 2 was much better. Could have benefited from complementary water in the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kirstie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property very clean and rate very reasonable. Near downtown area. Water pressure and facilities are great. Happy to have found this place late on a Friday night during peak leaf peeping season!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Cameron

Stayed 1 night in Oct 2025

10/10 Excellent

Patty, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

8/10 Good

steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Little India

Place smelled of Indian food but it was well concealed with air freshners
Stayed 3 nights in Oct 2025

8/10 Good

Ashli

Stayed 1 night in Oct 2025

10/10 Excellent

yakov

Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Staff & service
Well located and very reasonable for visiting Bates.
Stayed 2 nights in Oct 2025

8/10 Good

Brianna

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean and comfortable room and quiet, considering it was a weekend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyn, Port Richey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.The room was clean.The beds were comfortable.Everything worked well. Breakfast was good, nice, friendly staff. All in all an enjoyable stay. This hotel is also very convenient to everything in Lewiston/Auburn.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kellie

Stayed 1 night in Sep 2025

10/10 Excellent

Jodi, bangor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Amenities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Yolanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was very friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen, Franklin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the highwy, excellent breakfast, pet friendly, clean, comfortable, well appointed rooms.
Stayed 1 night in Sep 2025