See all properties

The Black Swan Lee - Lenox, an Ascend Collection Hotel

3.0 star property

Choose dates to view prices

Photo gallery for The Black Swan Lee - Lenox, an Ascend Collection Hotel

Lake
Property video
Lake
Free daily continental breakfast
Lake

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
435 Laurel St, Lee, MA, 01238
  • Place, Housatonic River
    ‪17 min walk‬
  • Place, Wyndhurst Golf & Club
    ‪1 min drive‬
  • Place, Berkshire Mountain Country Store
    ‪2 min drive‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪40 min drive‬

Room options

View all photos for Lakeside Superior Room, 1 King bed

Lake view

Lakeside Superior Room, 1 King bed

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 680 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Deluxe Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Deluxe Room, 1 King bed

9.4 out of 10
Exceptional
(29 reviews)
  • Lake view
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Deluxe Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Deluxe Room, 2 Queen beds

9.4 out of 10
Exceptional
(21 reviews)
  • Lake view
  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Superior Room, 2 Queen beds

9.4 out of 10
Exceptional
(9 reviews)
  • 598 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Superior Room, 1 King bed

8.8 out of 10
Excellent
(3 reviews)
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Standard Room, 2 Double beds

9.4 out of 10
Exceptional
(33 reviews)
  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Standard Room, 1 King bed

9.4 out of 10
Exceptional
(55 reviews)
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lee

The Black Swan Lee - Lenox, an Ascend Collection Hotel places you within 2 miles (3 km) of Berkshire Mountain Country Store and Animagic Museum of Animation. This 3-star hotel welcomes guests with 52 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Housatonic River - 17 min walk - 1.0 mile
  • Wyndhurst Golf & Club - 1 min drive - 0.9 miles
  • Berkshire Mountain Country Store - 2 min drive - 1.4 miles
  • Animagic Museum of Animation - 2 min drive - 1.4 miles
  • Lee Library - 2 min drive - 1.4 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 19 min drive
  • Albany Intl. Airport (ALB) - 61 min drive

Restaurants

  • ‪McDonald's - ‬20 min drive
  • ‪Vivaldi's Pizza - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Starbucks - ‬4 min drive

About this property

The Black Swan Lee - Lenox, an Ascend Collection Hotel

Guests of The Black Swan Lee - Lenox, an Ascend Collection Hotel enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include refrigerators, coffee makers, and free long-distance calls.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby lounge
Berkshires Untold
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 882 reviews
$78 nightly
The price is $87
Mar 30 - Mar 31
Total with taxes and fees
Berkshires Untold

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorized watercraft

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs only
  • 2 total (55 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0006791500
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0006791500.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

Frequently asked questions

Is a free cancellation option available at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

The Black Swan Lee - Lenox, an Ascend Collection Hotel offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at The Black Swan Lee - Lenox, an Ascend Collection Hotel on Apr 6, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Black Swan Lee - Lenox, an Ascend Collection Hotel?

This hotel is located in Lee, close to Tanglewood Music Center and National Shrine of the Divine Mercy. You'll also find Berkshire Mountain Country Store and Wyndhurst Golf & Club within a short drive.

Will I be able to park at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking, electric car charging, and RV/bus/truck parking are also available. You'll find a max of 1 space per unit.

Does The Black Swan Lee - Lenox, an Ascend Collection Hotel have a casino?

No, The Black Swan Lee - Lenox, an Ascend Collection Hotel doesn't have a casino.

Will I find an indoor pool at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Black Swan Lee - Lenox, an Ascend Collection Hotel?

This lakeside hotel offers many amenities for couples such as a restaurant and a restaurant bar with some guestrooms featuring fireplaces.

Does The Black Swan Lee - Lenox, an Ascend Collection Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Black Swan Lee - Lenox, an Ascend Collection Hotel feature a restaurant that includes a breakfast menu?

Yes, The Black Swan Lee - Lenox, an Ascend Collection Hotel serves free continental breakfast at Mint, Indian Lakeside Din each morning.

Will The Black Swan Lee - Lenox, an Ascend Collection Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Black Swan Lee - Lenox, an Ascend Collection Hotel for a fee of USD 50 per accommodation, per stay.

Does The Black Swan Lee - Lenox, an Ascend Collection Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Black Swan Lee - Lenox, an Ascend Collection Hotel?

The closest major airport to The Black Swan Lee - Lenox, an Ascend Collection Hotel is Pittsfield, MA (PSF-Pittsfield Municipal), which is 8.8 mi away (17 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 23.2 mi away.

Are there rooms with balconies at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

Yes, some guestrooms at The Black Swan Lee - Lenox, an Ascend Collection Hotel offer a balcony and may feature lake views.

The Black Swan Lee - Lenox, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary, Rockland

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I’ve stayed at The Black Swan for the holidays while visiting my family. I like the fact that breakfast is included and they have everything from the traditional “continental” breakfast fare to hard-boiled eggs and microwave-able breakfast sandwiches. I also like the in-room Keurig coffee maker. The guest WiFi was great - no buffering.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ellen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful woman at reception desk. Loved the Indian restaurant Mint right in the hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Siobhan

Stayed 1 night in Dec 2025

10/10 Excellent

Ethan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was super friendly and helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome
Stayed 1 night in Nov 2025

8/10 Good

Melody

Liked: Cleanliness, staff & service, amenities
The room was immaculate and comfortable. Having an onsite restaurant (and a quality one at that!) was a definite plus. We were there in the cold of winter so the lakeview was just thst. We wojld considrr returning in warmer weather with the kids/ grandkids as the environment is family friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Meaghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really quiet, peaceful stay and beautiful spot for the money. Front desk staff so nice. No elevator to second floor so keep in mind if have accessibility issues/wheelchair user. Great view and gluten free menu options. Would stay again if in area. Was just passing through on way to medical appointment.
Stayed 1 night in Dec 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and had no smell/fragrance whatsoever except maybe a very slight wood smell. No air fresheners. No febreeze. No obnoxious laundry smells. Absolutely perfect. Staff was friendly, view of the lake was beautiful. Breakfast was okay to bad. All options were highly processed (except hard boiled eggs). Example: “syrup” was the Smuckers fake stuff, the cream cheese had unnecessary ingredients like manufactured citric acid, etc. Only protein options were I think hard boiled eggs and yogurt with sugar and flavoring and other ingredients. There were microwave breakfast sandwiches too I guess. If you have food sensitivities just plan on bringing your own or finding another place. They had a really big tea selection available all the time and you can buy refreshments including beer at the front desk. The restaurant was really good with a beautiful view and great service. Was able to take a bath, lots of places to hang wet hiking clothes. The area is beautiful. Highly recommend the roaring brook trail to Mount Greylock. Would stay again in a heartbeat. If you have mobility/strength needs, make sure you book a first floor room as there is no elevator.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
It was all well cared for.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lois

Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 1 night in Nov 2025

10/10 Excellent

mark

Stayed 2 nights in Nov 2025

10/10 Excellent

Anshumala

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 4 nights in Nov 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service. Attentive staff. Great location. Rooms clean and comfortable. Thanks for another great stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Keville

Liked: Cleanliness, amenities, property conditions & facilities
Love this place! Great rooms, view of the lake, Indian restaurant inside, and wonderful breakfast choices. We’ll be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Heather L

Liked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Stayed 2 nights in Oct 2025

10/10 Excellent

terri

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, but wish we would have asked for the lake view. The breakfast area was really nice and they had good food. The coffee machine was available 24/7 and it made a pretty good mocha!
Stayed 1 night in Nov 2025

10/10 Excellent

Elisabeth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so kind and helpful and the rooms were clean and comfortable. This is now my go-to place to stay in the Berkshires!
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
The view of the lake was great and we loked the location. The restaurant downstairs was great. The bed was hard and we didn't sleep well and the shower was horrible, the worst draining shower I've had in my life. Rooms are dated and decks could use repair.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, with a balcony and indoor fireplace. The lake was beautiful, renting a kayak and exploring made for a great morning. The surrounding areas made things even more enjoyable, providing great hiking and scenery
Stayed 3 nights in Oct 2025

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Good for one night stay
Stayed 1 night in Oct 2025

8/10 Good

Mukund

Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah, Taunton

Stayed 1 night in Nov 2025

Hotels