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Pilgrim Inn

2.5 star property

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Photo gallery for Pilgrim Inn

Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Lobby
Front of property

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
165 Housatonic St, Lee, MA, 01238
  • Place, Housatonic River
    ‪3 min walk‬
  • Place, Berkshire Mountain Country Store
    ‪13 min walk‬
  • Place, Lee Premium Outlets
    ‪14 min walk‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds, Non Smoking, Balcony

Individually decorated, individually furnished, desk, laptop workspace

Presidential Suite, Multiple Beds, Non Smoking, Balcony

  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Exclusive Room, 2 Queen Beds, Non Smoking

Exclusive Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Exclusive Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Lee

Pilgrim Inn places you next to Housatonic River and within a 15-minute walk of Lee Library. This 24-room hotel has in-room conveniences like balconies, sitting areas, and microwaves.

What's nearby

  • Housatonic River - 3 min walk - 0.2 miles
  • Lee Library - 11 min walk - 0.6 miles
  • Animagic Museum of Animation - 11 min walk - 0.6 miles
  • Berkshire Mountain Country Store - 13 min walk - 0.7 miles
  • Lee Premium Outlets - 14 min walk - 0.8 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 19 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 18 min drive

Restaurants

  • ‪McDonald's - ‬17 min drive
  • ‪Vivaldi's Pizza - ‬9 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pilgrim Inn

Guests of Pilgrim Inn enjoy free WiFi in public areas, express check-in, and express check-out. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this golf hotel include laundry facilities and a garden.
Flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies or patios, sitting areas, and microwaves are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 18-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Playground
  • Pro golf shop

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 7 2026 to February 8 2026 (dates subject to change):
  • Daily housekeeping
  • Laundry facilities
The property will be renovating from February 7 2026 to February 8 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted on weekends. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • 1 total (14 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per day
  • Cribs/infant beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004721500
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004721500.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Pilgrim Inn Lee
Pilgrim Inn Hotel
Pilgrim Inn Hotel Lee

Frequently asked questions

Is a free cancellation option available at Pilgrim Inn?

Pilgrim Inn offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to see within easy reach of Pilgrim Inn?

This hotel is located in Lee, just steps from Housatonic River. You'll also find Berkshire Mountain Country Store and Lee Premium Outlets less than a mile away.

Will I be able to park at Pilgrim Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Pilgrim Inn have a casino?

No, Pilgrim Inn doesn't have a casino.

Is there an indoor pool at Pilgrim Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Pilgrim Inn?

Couples staying at this hotel will appreciate amenities like Netflix as well as a garden and a 24-hour front desk.

Are there hot tubs at Pilgrim Inn?

No, this hotel doesn't have a spa tub.

Does Pilgrim Inn feature a restaurant that includes a breakfast menu?

No, Pilgrim Inn doesn't have a restaurant that serves breakfast.

Does Pilgrim Inn allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pilgrim Inn for a fee of USD 25 per pet, per night.

Does Pilgrim Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Pilgrim Inn?

The closest major airport to Pilgrim Inn is Pittsfield, MA (PSF-Pittsfield Municipal), which is 10.6 mi away (18 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 24 mi away.

Can I book a room with a balcony at Pilgrim Inn?

Yes, every guestroom at Pilgrim Inn comes with a balcony.

Pilgrim Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 56 out of 332 reviews
Rating 8 - Good. 64 out of 332 reviews
Rating 6 - Okay. 68 out of 332 reviews
Rating 4 - Poor. 62 out of 332 reviews
Rating 2 - Terrible. 82 out of 332 reviews

6.2/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryron

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Wonderful fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Ingrid

Stayed 2 nights in Oct 2025

6/10 Okay

CHERYL

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Terrible mattress

There was no staff there. You talked on the phone when we arrived. No one was there when we left. Had to call the phone numbers and leave message. The room was clean and comfortable except for the mattress was terrible it needs a new one badly.
Stayed 1 night in Oct 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Was horrible. Unsafe and scarey
Stayed 2 nights in Sep 2025

4/10 Poor

Roberta

Disliked: Staff & service
We did not wind up staying. Required multiple calls to get someone to check us in. Required re-key because the door would not open and almost had to have it done a third time. The TV only got the Smithsonian channel and could not be changed. We could not get any hot water after running the water for 10 minutes. Finished our trip rather than waiting for the next day.
Stayed 1 night in Oct 2025

6/10 Okay

Russell

Disliked: Staff & service, amenities
There was not anyone in the office when we checked in. We had to call a number to get instructions on how to program our key cards for our room.
Stayed 2 nights in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The temperature was fine. Noticed no hot water at the sink but fine in the shower. Used both the microwave and the mini refrigerator. Appreciated both and the table to eat at. A room with twin beds for a solo traveler would save the housekeeper having to remake a 3/4 unused king bed! The Pilgrim Inn is my "home-away-from-home twice a year!
Stayed 1 night in Sep 2025

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heidi is absolutely amazing she is always there to help with anything you need.
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Robert

Traveled with partner
Disliked: Amenities, property conditions & facilities
No staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T STAY HERE

I can't even begin to describe how horrible this place is. Absolutely the worst cheap, crap motel (dump) I've ever stayed at. No staff to be found at check-in or any other time. The stink in the room was atrocious, the toilet didn't flush, the hot water took a solid 10 mins to work, the sink stunk when the water was on, the hair dryer blew cool air only. No help from staff when asking for another pillow. In fact, we stayed 2 nights and didn't see a sole who worked there. The bed was mushy, sheets discolored and had stains on them. We were totally grossed out by this place. Should be knocked down and rebuilt.
Stayed 2 nights in Aug 2025

4/10 Poor

Marie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse the Bates Hotel! No humans on premises

There are no human beings at the hotel!! They don't interact with you. You go to the counter, you make a phone call. Somebody gets on the line and checks you in. We had several questions because the TV didn't work. There was no remote and the AC wasn't working and there was no conditioner in the tub.. we called 7 times And nobody answer it, They eventually just blocked my number so they wouldn't have to hear me calling anymore.. unbelievable... so nobody should go to this place.
Stayed 1 night in Aug 2025

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, property conditions & facilities
No one at desk. Room not completely serviced. Towels still damp. Sheets put wrongly on bed. No response to telephone calls. Dirty wash cloths and soap in shower. Ridiculous.
Stayed 1 night in Aug 2025

2/10 Terrible

Crista

TERRIBLE - DO NOT BOOK HERE. No one at the desk so we could t check in. Waited, called all numbers, no answer. Luckily the hotel across the street had space!
Stayed 1 night in Aug 2025

6/10 Okay

Nancy

Traveled with partner
Disliked: Amenities
When checking in no one was at desk we had to call a number then check ourselves in. The bed was not comfortable even though a mattress topper was over mattress. Horrible odor in room. The bathroom was clean.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Bad experience

Front desk not attended, self checkin. Room was clean. No ice, only 1 tv channel, WiFi weak, refrigerator did not cool. Pay a few dollars more and stay at another hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Bertram F

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Suzanne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gone Downhill

I've stayed, off and on, at this motel for decades. But both the service and accommodations have gone downhill and are in need of a major overhaul. There was no one on site to check me in; it was handled remotely by putting my credit card in a machine while talking to someone on the phone. Room was in a state of disrepair. Tub was old and dirty. Bathroom door opened into the toilet. Sink did not drain properly and faucet did not provide hot water. Electrical items were not plugged in. Pool was closed and looked like a construction site. No maid service. No breakfast. Parking lot was uneven and in need of paving. For all of the above reasons, I didn't feel totally safe. I did speak to an onsite caretaker who was very nice; none of this is her fault.
Stayed 2 nights in Jul 2025

6/10 Okay

Lois

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A dive.

I had to call someone to check I, then I made my own room key, then I saw the room. It was a dive. Nasty.
Stayed 1 night in Jul 2025

4/10 Poor

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pool which was a main reason to be there..no notification on their site it was closed..didnt ckean room while we there..no ice..no office attendant
Stayed 2 nights in Jul 2025

2/10 Terrible

Kevin, Cumberland

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but no staff at check-in or checkout!
Stayed 1 night in May 2025

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