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The Whitlock

2.0 star property
Hotel with free parking, near Tanglewood Music Center

Choose dates to view prices

Photo gallery for The Whitlock

Exterior
Lounge
Deluxe Queen | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets
Egyptian cotton sheets, premium bedding, free WiFi, bed sheets
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
16 Church St, Lenox, MA, 01240
  • Place, Ventfort Hall Mansion and Gilded Age Museum
    ‪6 min walk‬
  • Place, Tanglewood Music Center
    ‪3 min drive‬
  • Place, The Mount
    ‪3 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪54 min drive‬

Room options

View all photos for Standard Two Double

Standard Two Double | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Two Double

8.6 out of 10
Excellent
(4 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Cozy Queen

Cozy Queen | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Cozy Queen

8.8 out of 10
Excellent
(12 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Suite

Nest Suite | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Nest Suite

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe King

Deluxe King | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Deluxe King

8.6 out of 10
Excellent
(4 reviews)
  • 257 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Standard King | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard King

8.8 out of 10
Excellent
(8 reviews)
  • 234 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

Standard Queen | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Queen

8.4 out of 10
Very good
(6 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the neighborhood

Lenox

The Whitlock places you next to The Bookstore and Lenox Library. This 30-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.

What's nearby

  • Lenox Library - 5 min walk - 0.3 miles
  • Ventfort Hall Mansion and Gilded Age Museum - 6 min walk - 0.4 miles
  • Shakespeare and Company - 14 min walk - 0.8 miles
  • Tanglewood Music Center - 3 min drive - 1.4 miles
  • The Mount - 3 min drive - 1.8 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪1894 Fireside Bistro & Bar - ‬4 min drive
  • ‪Bernstein Shack - Tanglewood - ‬6 min drive
  • ‪Haven Cafe & Bakery - ‬5 min walk
  • ‪Harvest Moon - ‬4 min drive
  • ‪Lenox Coffee - ‬5 min walk

About this property

The Whitlock

Hotel with free parking, near Tanglewood Music Center
The Whitlock features free WiFi in public areas, a business center, and coffee in a common area. Free parking is included with your stay. Helpful staff is there to provide luggage storage, as well as offer insight about the area. Additional amenities include a terrace, a communal living room, and a garden.
Guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [11 Old Stockbridge Rd, Lenox, MA 01240, United States]
Guests will receive an email within 24 hours before arrival with check-in information
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • This property doesn't allow pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number C0356161520

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Church Street Inn
The Whitlock Hotel
The Whitlock Lenox
The Whitlock Hotel Lenox

Frequently asked questions

Are free cancellation options available at The Whitlock?

The Whitlock provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What is there to do within easy reach of The Whitlock?

This hotel is located in Lenox, just steps from The Bookstore and Lenox Library, and within a short walk of Ventfort Hall Mansion and Gilded Age Museum. You'll also find Tanglewood Music Center and Shakespeare and Company within a short drive.

Is there parking available at The Whitlock?

Yes, uncovered self parking is offered for free at the hotel.

Does The Whitlock have a casino on the premises?

No, The Whitlock doesn't have a casino.

Will I find an indoor pool at The Whitlock?

No, there is no indoor pool at this hotel.

Is The Whitlock good for couples?

Amenities at this hotel that appeal to couples include Egyptian cotton sheets and a terrace.

Does The Whitlock have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Whitlock feature a restaurant that includes a breakfast menu?

No, The Whitlock doesn't have a restaurant that serves breakfast.

Will The Whitlock allow pets to stay free of charge?

No, pets aren't allowed at The Whitlock.

Does The Whitlock have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Whitlock?

The closest major airport to The Whitlock is Pittsfield, MA (PSF-Pittsfield Municipal), which is 6.2 mi away (12 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is located 29.7 mi away (48-minute drive).

Are there rooms with balconies that I can book at The Whitlock?

No, you won't find guestrooms with balconies at The Whitlock.

Reviews

The Whitlock Reviews

8.6

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 141 out of 272 reviews
Rating 8 - Good. 79 out of 272 reviews
Rating 6 - Okay. 30 out of 272 reviews
Rating 4 - Poor. 15 out of 272 reviews
Rating 2 - Terrible. 7 out of 272 reviews

Reviews

8/10 Good

Clintona

Liked: Cleanliness, staff & service, property conditions & facilities
I specifically requested 'hotels only' and didnt expect a bed and breakfast, with no overnight staff planned at my location. That said, it was a lovely room with a nice fireplace. Bathroom left a bit to be desired, as did breakfast.
Stayed 1 night in Sep 2025

4/10 Poor

Steven

Traveled with partner
Got an email the day before arrival telling us to register at sister hotel up the road; their staff sent us to the Whitlock to register; staff there kinda apologized; room was very small; split AC-heat system only gave us AC, but we needed heat; front desk said to give it time, then showed up 15 mins later to say the system only was for AC; they gave us heat, but we could not control it; went from too cold to too hot; the staff left around 7 pm (this was Sept 10) so we burned all night; came back from dinner and door was locked even though they insisted it would be open; called their emergency numbers and got no one, and no one ever called back; enough said.
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Jul 2025

10/10 Excellent

Robin L

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the heart of Lenox. The rooms and property were very nice. The staff was great. We would definitely stay here again!
Stayed 2 nights in Jul 2025

6/10 Okay

Jane

Traveled with family and small children
Shower had mildew and rust stains from the soap dispenser. The outlets were very old and in disrepair. There were no blackout shades or curtains, only regular shades. Otherwise the hotel was stylish and relatively comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Gerard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the inn and its location. Loved the decor in the common areas as well as our room. The best part was the services rendered us on our arrival by Amanda who was at the desk. She was an absolute gem! Great service!
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful ambience and people!
Stayed 1 night in Jun 2025

8/10 Good

Brent

Traveled with partner
Its more like an inn. No one at the front desk or to answer the phone.
Stayed 1 night in Jun 2025

10/10 Excellent

Lelia

Stayed 1 night in Jun 2025

8/10 Good

Kristine

Stayed 2 nights in Jul 2024

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities
The room was fine. A/C worked very well first night, but second night it was a sauna (didn’t change anything on controls). Check your credit card charges. I paid through Expedia and was recharged and then had additional charges on my card. Hotel was walking distance to all bars and restaurants. Carpet could use a refresh. All staff were very nice.
Stayed 2 nights in May 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute area. Gorgeous property. Very friendly staff. Thank you!
Stayed 1 night in Feb 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of TLC from pre check in call to problem solving after we arrived. Our problem. Management was superb. Efficient and kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Actually we did not stay at the Whitlock, but at a sister hotel, as there were problems at the Whitlock. We stayed at The CONSTANCE. The hotel is lovely, the staff wonderful, particularly Laura, some Colombian mena and women, and Jeff. It is a beautifully maintained conservation building, and the athmosphere is charming
Stayed 3 nights in Jan 2024

10/10 Excellent

Enrique

10/10 Excellent

Carlson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023

8/10 Good

Daniela T

Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! I would stay again!
Stayed 1 night in Oct 2023

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service
Whitlock is great for its location. Unfortunately, on a Sunday, the bar and dining was closed. No cable TV for live airing. Room was clean. Staff ver friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Kyriakos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Keith

Stayed 1 night in Oct 2023

8/10 Good

Erich

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming setting and building. Strangely empty bar often with no staff available, and fire pit was lit some days/times and not others. No real cream for coffee, just Coffee Mate, in the morning. Continental breakfast is at the Constance but there is room in bar at Whitlock for pastries at least. We were happy with the room itself.
Stayed 5 nights in Oct 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I could definitely spend a few days here. It is lovely and the Whitney is spectacularly quaint.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. Charming hotel.

We enjoyed our stay at The Whitlock. The hotel is very charming with a gorgeous patio which we enjoyed during the day and in the evening. Our room was beautiful and very tastefully decorated. They have clearly listened to customer feedback and addressed various issues that people have brought up in past reviews (there's a place to store toiletries in the bathroom above the sink, a place to hang clothes, and in-room temperature control). The bed and pillows were comfortable. Everything was very clean. The shower was a good size. Customer service was great. Check-in was easy. The walls are thin so you may want ear plugs if you're a light sleeper. There's also no breakfast, although they do serve coffee and tea in the morning. They used to have a restaurant on-site, but unfortunately, it's no longer operational, although it sounds like this is temporary and there are other places to eat within walking distance (there is also a proper bar on-site where they mix drinks). The location was perfect. A block away from the main strip. It was very safe walking around with no major roads to cross to get to the restaurants and cafes. Parking was free and easy to access. Overall, a great stay.
Stayed 1 night in Oct 2023

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