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The Whitlock

2.0 star property

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Photo gallery for The Whitlock

Exterior
Lounge
Lounge
Lobby lounge
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
16 Church St, Lenox, MA, 01240
  • Place, The Bookstore
    ‪5 min walk‬
  • Place, Ventfort Hall Mansion and Gilded Age Museum
    ‪6 min walk‬
  • Place, Shakespeare and Company
    ‪14 min walk‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪52 min drive‬

Room options

View all photos for Standard Two Double

Standard Two Double | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Two Double

7.2 out of 10
Good
(5 reviews)
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Cozy Queen

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Cozy Queen

8.8 out of 10
Excellent
(13 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Nest Suite

Nest Suite | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Nest Suite

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe King

Deluxe King | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Deluxe King

8.8 out of 10
Excellent
(5 reviews)
  • 257 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard King

Standard King | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard King

8.8 out of 10
Excellent
(8 reviews)
  • 234 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Queen

Standard Queen | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Queen

8.4 out of 10
Very good
(6 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Standard Room, 1 King Bed, Mobility Accessible | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Mobility Accessible

Standard Room, 2 Double Beds, Mobility Accessible | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Room, 2 Double Beds, Mobility Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Lenox

The Whitlock places you next to The Bookstore and Lenox Library. This 30-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.

What's nearby

  • The Bookstore - 5 min walk - 0.3 miles
  • Lenox Library - 5 min walk - 0.3 miles
  • Ventfort Hall Mansion and Gilded Age Museum - 6 min walk - 0.4 miles
  • Shakespeare and Company - 14 min walk - 0.8 miles
  • Wyndhurst Golf & Club - 3 min drive - 1.6 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬4 min drive
  • ‪Haven Cafe & Bakery - ‬5 min walk
  • ‪Chocolate Springs Cafe - ‬3 min drive
  • ‪Harvest Moon - ‬4 min drive
  • ‪Lenox Coffee - ‬5 min walk

About this property

The Whitlock

The Whitlock features free WiFi in public areas, a business center, and coffee in a common area. Free parking is included with your stay. Helpful staff is there to provide luggage storage, as well as offer insight about the area. Additional amenities include a terrace, a fireplace in the lobby, and a garden.
Guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [11 Old Stockbridge Rd, Lenox, MA 01240, United States]
Guests will receive an email within 24 hours before arrival with check-in information
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number C0356161520

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Church Street Inn
The Whitlock Hotel
The Whitlock Lenox
The Whitlock Hotel Lenox

Frequently asked questions

Are free cancellation options available at The Whitlock?

The Whitlock provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Whitlock?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at The Whitlock on Jun 7, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Whitlock?

This hotel is located in Lenox, just steps from The Bookstore and Lenox Library, and within a short walk of Ventfort Hall Mansion and Gilded Age Museum. You'll also find Shakespeare and Company and Berkshire Performing Arts Center less than a mile away.

Is parking available on site at The Whitlock?

Yes, uncovered self parking is offered for free at the hotel.

Does The Whitlock have a casino on the premises?

No, The Whitlock doesn't have a casino.

Will I find an indoor pool at The Whitlock?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Whitlock?

Amenities at this hotel that appeal to couples include Egyptian cotton sheets and a terrace.

Are there hot tubs at The Whitlock?

No, this hotel doesn't have a spa tub.

Does The Whitlock feature a restaurant that includes a breakfast menu?

No, The Whitlock doesn't have a restaurant that serves breakfast.

Will The Whitlock allow pets to stay free of charge?

No, pets aren't allowed at The Whitlock.

Are there connecting rooms at The Whitlock?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Whitlock?

The closest major airport to The Whitlock is Pittsfield, MA (PSF-Pittsfield Municipal), which is 6.2 mi away (12 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is located 29.7 mi away (48-minute drive).

Are there rooms with balconies that I can book at The Whitlock?

No, there aren't any guestrooms with balconies at The Whitlock.

The Whitlock Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 157 out of 302 reviews
Rating 8 - Good. 86 out of 302 reviews
Rating 6 - Okay. 33 out of 302 reviews
Rating 4 - Poor. 18 out of 302 reviews
Rating 2 - Terrible. 8 out of 302 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Nice rooms, great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely historical hotel within walking distance to many great shops and restaurants. Staff members maintained good communication and were very helpful throughout our stay. Rooms were clean, quiet, and comfortable. Would definitely stay there again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Super cute place and walking distance to a bunch of great shops and food!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

VANESSA

Liked: Cleanliness, amenities, property conditions & facilities
Warm vibe!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

BORIS

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, large, good shower, good bed
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options are walkable nearby
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for a wedding.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Whitlock is in a great location. The bed was very comfortable and the staff was extremely friendly and knowledgeable. I definitely recommend staying here. Just steps away from town.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Colleen

Disliked: Staff & service, amenities
Room was stiflingly hot,staff NEVER available-had to text message front desk staff with any questions -never received clean towels.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Disliked: Amenities
Bathroom was very cold, and no food available when I got there at 7pm. But the room was fine and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful ambience and people!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the heart of Lenox. The rooms and property were very nice. The staff was great. We would definitely stay here again!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great loved our stay!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay and the location is excellent!
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Heather

Liked: Cleanliness
Disliked: Staff & service
We made the mistake of staying here when traveling, because there was a snowstorm and the driving became unsafe. It is a little mom and pop sort of place, and there was no front desk staff, no morning coffee, no one to shovel the walk ways...no food. I guess we should have stayed at the Holiday Inn. Whoops. On the other hand, the room was quaint in that old New England style, and clean and the place was quiet!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old house.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! I would stay again!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the inn and its location. Loved the decor in the common areas as well as our room. The best part was the services rendered us on our arrival by Amanda who was at the desk. She was an absolute gem! Great service!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Carrie

Liked: Cleanliness, property conditions & facilities
We had a lovely stay at The Whitlock. Staff were friendly and helpful. We booked a Deluxe King and were given room 15 on the second floor. The room was quiet and spacious. Lots of room to move around with a separate water closet/toilet room and a soaking tub and shower on the opposite side of the room. The tub was delightful to soak in. We had takeout in the common area downstairs and found the Grab and Go market to be quite useful. At night, the inn was peaceful. I only wish it hadn’t been so windy so we could have enjoyed the patio outside. I really enjoyed our stay at The Whitlock and would stay there again.
Bathroom room 15
Room 15
Room 15
Room 15
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Thomas

We were disappointed in the shabby quality of this venue. But the bathroom had been remodeled. Older hotels can be an adventure and this one was,
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Amanda at the front desk is a gem! She was helpful, personable, professional and presented in a neat and put-together appearance.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Rick

Nice but a little rundown

Location is great for visiting the Lenox shops and restaurants. The shower and bed were nice and comfortable. It’s an old hotel so I’m sure it’s hard to keep it up but wear and tear was evident in the room and common areas. Weekend continental breakfast was very good.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Laura V.

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at your lovely Inn. The location is perfect for exploring all of Berkshire County.
Stayed 1 night in Jun 2023

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