I found a roach in the room. Personnel were very nice at desk. My family moved to another room and the carpet was not vacuumed. Around the bed had so many crumbs on floor. The room itself was ok.
Nice average hotel decent stay for the price rooms are nice enough
No complaints just what I needed for a weekend getaway of off-roading.
Pleasant place to stay. Staff was helpful and the room was clean.
Nice hotel with a great value. Not a five star hotel but clean, courteous and everything I would expect for the price. Breakfast was great!
The hotel was nice. Ample parking. McDonalds a few feet away. There was a hole in the bath tub and brown water was coming out of the bathroom sink for a minute. It could have been low water pressure.
First disappointment was that we got the last room and it was a smoking room. My wife and I are non- smokers. I did not think smoking was allowed in hotels any longer. Second the room was not clean. The floor was not vaccumed and the room seemed dusty overall. This was our first stay at a Comfort Inn.
The front desk was not around for me to find. I called out to her, but no response. Finally I got a housekeeping person who got the front desk gal. Once we had contact, she was fine. The next morning one gal was on front desk and the breakfast because others called off. However.... once things were in place, everyone and everything was great. The pool is heated!
Comfort Inn Pine Grove places you 5.6 mi (9 km) from Sweet Arrow Lake County Park. This 68-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.
All 68 recently renovated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Ironing boards are also included.
Guests of Comfort Inn Pine Grove have access to an indoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
I found a roach in the room. Personnel were very nice at desk. My family moved to another room and the carpet was not vacuumed. Around the bed had so many crumbs on floor. The room itself was ok.
Nice average hotel decent stay for the price rooms are nice enough
Thank you for choosing to stay with us. We are very pleased to hear you liked your stay while staying with us. We hope to see you again real soon.
No complaints just what I needed for a weekend getaway of off-roading.
My team will be very happy to hear that you enjoyed your stay with us. We hope to see you again soon
Pleasant place to stay. Staff was helpful and the room was clean.
Thank you for taking the time to provide us with your feedback. We hope to see you again soon.
Nice hotel with a great value. Not a five star hotel but clean, courteous and everything I would expect for the price. Breakfast was great!
thank you for providing us your feedback. Hope you have a great day.
The hotel was nice. Ample parking. McDonalds a few feet away. There was a hole in the bath tub and brown water was coming out of the bathroom sink for a minute. It could have been low water pressure.
First disappointment was that we got the last room and it was a smoking room. My wife and I are non- smokers. I did not think smoking was allowed in hotels any longer. Second the room was not clean. The floor was not vaccumed and the room seemed dusty overall. This was our first stay at a Comfort Inn.
The front desk was not around for me to find. I called out to her, but no response. Finally I got a housekeeping person who got the front desk gal. Once we had contact, she was fine. The next morning one gal was on front desk and the breakfast because others called off. However.... once things were in place, everyone and everything was great. The pool is heated!
I am very sorry about the issues you had with your rooms while staying with us. We will resolve these issues. Thank you for letting us know with your response. We hope you have a great day and again I apologize for the issues you had.