Not enough parking but love that it felt safe
We will not stay here again. Two of the lights in the room were out. Found a dirty sock from last guest in our room. Only two towels and nowhere to hang others for a suite that is supposed to sleep five. Bathroom placed in center of suite with extremely loud fan. Opened sofa sleeper and no sheets and no bedding for it anywhere in suite. Went to front desk and had us go to laundry to pro tire needed bedding. Shower dirty and floor dirty in bathroom. Expect better standards for a Marriott!
Great stay! Nice staff and the place was clean.
The property is not well maintained I think. The coach was very old and stained, lost its color. The bathroom door lock does not work.
Good
Pool was closed due to Covid. We had to make a reservation and use the pool across from us. The couch in the room had white stains on it. The shower had hair on the walls. The bedding for the pullout sofa STUNK so bad. The ice machine on the 2nd floor didn't qork, we had tongo to floor 3 to use a machine then go back to floor 2. The remote for the tv didn't work so we had to get a new one. On the flip side, the staff was amazing!
I liked that it was located in a residential area close to my mother’s assisted living. It was easy to get to and quiet near grocery stores and other similar businesses.
The room smells like a smoking room, food crumbs all over, TV no signal(no tech help provided and I have to fix it myself), light on bed on he right headboard does not work, noisy footsteps heard all night above our ceiling, gave us fork to use for our breakfast oatmeal(no plastic spoon available. No coffee creamer available upon request.
This was an absolute positive experience beginning to end. Except for a couple of repairs needed in the room, it was great. We felt very safe. It was very quiet which is hard to find in hotels any more
Hotel was clean and staff was nice but they are not offering breakfast as advertised. They just give you a granola bar and a small muffin. They should say so in their website.
Very nice room, loved the layout, the couch and the desk. The TV placement was kind of weird but we made it work. One thing that was majorly disappointing was that the included hot breakfast was discontinued due to COVID, understandably, but the replacement breakfast was a pre-packages muffin and a granola bar. I specifically booked this place above others because of the breakfast. There was no indication on Orbitz or the hotel website that the hot breakfast would be a snack sack. I would have gone with a cheaper hotel without breakfast included had I known, since I had to spend extra money on actual breakfast anyway. I won’t go as far as to say I was scammed but I was very disappointed to learn this change. They should have had a hot breakfast made to order or rather than a snack sack at least.
Great rooms for families, convenient location to the Strip and Lake Mead, free breakfast.
Property was very clean and rooms were spacious. Our stay was very short and we just needed to get a couple of hours of sleep and hit the road and this property was more than enough. Enjoyed the continental breakfast as well.
I didn’t like that they wouldn’t extend their hot tub hours. They close it at 10 pm on a Saturday. We asked if they would keep it open a little later because we were doing things in Vegas the whole day and wanted to relax in the hot tub but they refused. Also Grasshoppers were a big problem.
Located in Green Valley, SpringHill Suites by Marriott Las Vegas Henderson is within a few miles (5 km) of popular sights such as The District at Green Valley Ranch and Green Valley Ranch Casino. This 3-star hotel has 120 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 5:00 AM to 9:00 AM.
All 120 air-conditioned accommodations feature sitting areas. Guests can expect 37-inch LCD TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.
At SpringHill Suites by Marriott Las Vegas Henderson, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Not enough parking but love that it felt safe
We will not stay here again. Two of the lights in the room were out. Found a dirty sock from last guest in our room. Only two towels and nowhere to hang others for a suite that is supposed to sleep five. Bathroom placed in center of suite with extremely loud fan. Opened sofa sleeper and no sheets and no bedding for it anywhere in suite. Went to front desk and had us go to laundry to pro tire needed bedding. Shower dirty and floor dirty in bathroom. Expect better standards for a Marriott!
Dear Ms. Melinda, Thank you for taking the time to let us know about your experience while staying with us. Your experience you described is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Please allow me to express my sincerest apologies. I'm truly sorry to read the issue you experienced. Be assured that it's not the kind of service that we would like to offer you and I understand your dissatisfaction. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. If there is anything else that I can do for you, please do not hesitate to let me know. I hope you choose to stay with us again when your travels bring you back to the area. Thank you!
Great stay! Nice staff and the place was clean.
The property is not well maintained I think. The coach was very old and stained, lost its color. The bathroom door lock does not work.
Thank you for taking the time to leave your feedback about your stay with us. Please allow me to express my sincerest apologies about the condition of your room during your stay with us. We are currently in the process of purchasing new couches for our rooms, and I appreciate you letting us know about the lock in the bathroom so that maintenance can address it right away. We hope that the next time you are in Vegas, you will give us the opportunity to host you again so that we can give you the perfect stay that all our guests deserve. Thank you and have a wonderful day!
Good
Thank you so much for your feedback! We are so glad that you enjoyed your stay. We hope to see you again soon.
Thank you for taking the time to rate your stay with us. We are pleased to hear that you enjoyed your stay. We hope to see you again soon!
Pool was closed due to Covid. We had to make a reservation and use the pool across from us. The couch in the room had white stains on it. The shower had hair on the walls. The bedding for the pullout sofa STUNK so bad. The ice machine on the 2nd floor didn't qork, we had tongo to floor 3 to use a machine then go back to floor 2. The remote for the tv didn't work so we had to get a new one. On the flip side, the staff was amazing!
Thank you for taking the time to review your stay with us, and leave feedback on where we can improve. I am so sorry for the inconvenience with our pool being closed. I know how frustrating this can be, and we are hoping that we will have our pool back up and running soon. Additionally, the cleanliness of your room is not our standard here, and I would love to discuss with you about this more in detail, and see if there is anything I can do to make the situation right for you. Please feel free to reach out to the hotel at your earliest convenience. I am pleased that our staff was accommodating and helpful! I look forward to hearing from you soon. Sincerely, LNelson
Hello Good Afternoon, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We strive to give every guest a perfect stay. On behalf of the entire hotel team, we want to thank you for taking the time to fill our survey. Thank you for a great 5/5! We hope to see you next time! Have a wonderful day!