Century Langkawi Beach Resort4.5 out of 5.0
Recent guest reviews
Poorly maintained & dated resort. Our TV in room didn't work, no wifi in room & generally facilitates felt really Run down. Much better options for the price. Staff were nice & rooms would be ok for 3-star price.
I checked into this hotel on September 15-17, 2017. The breakfast was horrific, the fruit was not covered and flies were on top of it. The doors are left open allowing flies and other insects to come in. I asked why they don't cover the fruit and there was no adequate response. Early morning on Sept. the 17th the AC unit stopped working and I called the front desk at 3ish in the morning and no one answered. I did not sleep since it was too hot. When I checked out, I explained how I did not sleep and no one answered my call. I explained how unacceptable this was for a hotel. I explained how one day someone is going to have a heart attack and die in their room. Since no one answers at the front desk and can help. There are no phone numbers for the police and ambulance at Langkawi provided in the room. Although the picture and the name of the housekeeper who will be cleaning your room is provided at the end table. I complained to Haslina Hashim, Assistant Front Office Manager who provided me documentation that due to my problem I would be refunded 1 night stay. I returned to USA and called my credit card and nothing was refunded. Now my credit card is disputing the charge. This place is a nightmare! The general manager is a local and has no desire to renovate the place. They use key cards with the Sheraton logo supposedly because they have thousands of them. They refuse to waste them which in my opinion this is identify theft acting as if this place still belongs to the Sheraton but it is Century owned. Their pictures are soo false and not accurate on the website. This place is a combination of Friday the 13th cabins and The Shining Movie, there were hardly any people staying when I was there, it is soo dead. There is a bar in the lobby of the hotel but never opens. Just look for another hotel not worth anyone's time. I have no idea why and how this place is opened.
The place needs renovation and at least some cleaning up.. the beach walk area is nice with good view of the sunset but it's with tons of dead leaves and rubbish. If you would like to take your chances and go there because it's cheap and spacious, just be prepared for broken tubs, yellow water and bed bugs (changed room twice). The staff there are nice and friendly but the supervisor at the front desk is arrogant and mean.
I've just been there a couple of days ago. It was a total disappointment. The resort seriously need a refurbishment done as it seemed half abandoned. The air-con was leaking, the hair dryer wasn't functioning and the room was dusty. Large noticeable spider webs at the ceiling corner, dusty floor, and their fan was seriously covered in thick layers of dust. The belongings we left on the dressing table were all soaked due to the leakage of the air-con and when I requested for a room replacement, the receptionist refused to understand my situation and claims that all rooms of my category was fully booked. (It wasn't a peak season) I was quite upset with the way they handled the situation as they could have checked the room availability / system before declining my request straight away. After insisting that I need to get a new room, they finally agreed to it. (They actually have rooms!) Later at night when we came back to the hotel room (it's the new room) Only then, we noticed that the bed linen and comforter was dirty. I'm guessing that they did not change them after the previous customer checked out as there were removable black marks / dirt on the comforter. We called for the receptionist again and to my surprise, the receptionist said they only have runners to deliver us the bed linen at that hour and we will have to change it on our own. The plates that were stacked under the counter for the buffet breakfast was very dirty as well. And there were totally no lights at all along the way from the resort rooms to the cafeteria / hotel lobby. Honestly, If you would like to consider this resort, please think twice. -Just a very sad experience of mine-
the room was spacious, but most of the thing look old, put up more upgrade it can be a great hotel again. the walkway is very dark during the night with very limited lamppost. they stunning view swimming pool.
We've said already everything in the title of the review, and we want to add, that the staff is very friendly and always helpful. They also arranged us personal WiFi in a room, that had no Wi-Fi. The breakfast has something for every taste, and the Resort beautifully settled with pristine jungle on one side and the ocean on the other, represents a perfect getaway and gateway to a little paradise.
It seems like it was made with good planning and land scaping, now under new management they r doing well and trying their best we were there for 3 nights my kids loved daily breakfast, it was awesome with a lot of variety. Some maintenance work was required in the rooms but we were spending a lot of time outside so it didn't bothered us much. The one thing we were missing soooo much that there was no beach area available or maintained for swimming or spending time as beach side instead it was rough Wifi was only available in the main lobby☹️
Room was spacious and good. However, the amenities and facilities were not maintained and old. Trip to/from room is only by shuttle, so it is kind of difficult/late to get one at peak hours. Staff were helpful and accommodating.
Pros: Staffs was friendly & helpful & doing their best in giving good service. Staffs assisted us with arranging for rental of motorbike. Breakfast was yummy! Bedroom is spacious. Very kampung feeling. For people who loves nature & village kind of concept. It is my kind of resort or chalet i would say. Superb sea view & pool. Price is affordable. Near to airport. Cons: Property will be exquisite if maintenance is at-least 95%. Some painting & basic housekeeping needs to be done. Cleanliness is priority. Overall: I hope by next year some changes is already made. I really look forward to come again next year but this time with my family. So i hope it will leave a good impression on them.
I just spent the long weekend here. This place is in terrible shape. Rotting ddck wood, tired old rooms and aircon systems and some shocking disrepair around fitness facility. We were upgraded to suites but they were right beside the road so noisy. The rooms are dark and sort of depressing On the positive side the breakfast was quite good. The pool was ok too even if the deck wood needs a paint job if you have kids and just want to sit by the pool and you can get a good deal then it might be fine. The staff also seemed very nice and helpful.
- Free WiFi in public areas
- Free parking
- Onsite dining
- Private beach
Century Langkawi Beach Resort places you within a few miles (5 km) of Langkawi Beach and Telaga Harbor. This 150-room, 4.5-star resort welcomes guests with conveniences like a private beach, an outdoor pool, and free self parking. It's in the historical district and also near Langkawi Cable Car and Field of Burnt Rice.
Enjoy a bite to eat at the resort's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
All 150 air-conditioned rooms feature balconies, minibars, and coffee makers. LCD TVs come with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free bottled water, ceiling fans, and safes are other standard amenities.
Century Langkawi Beach Resort features a private beach, an outdoor pool, and a children's pool. There's free parking, as well as an airport shuttle for a fee (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a fitness center, free WiFi in public areas, and 4 meeting rooms.
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 1434 reviews