Location is convenient. Next to restaurants and close to shopping center
The room and bathroom could have and should have been cleaner. No additional items in the bathroom, liquid shower gel was out.
Ease to shopping!!!! Staff was very friendly. Wish breakfast was better like at other Holiday Inn Express I have been to recently
Loved the staff. The cleanliness of the rooms and the size. Only dislike was the crack in the window frame and allowed water to flow in. Alerted management they have closed the room for repairs. Quick resolve.
The property stated it had a spa, but when I arrived it was closed and covered. The staff member checking me in was not nice and stated it had been closed for a long time.
Amazing breakfast. Friendly employees. Box of garbage in hallway the whole time. Pretty dirty. Beds and pillows not great.
Great staff! The bed was good, soft yet supportive. The room did not have a closet but was fairly large. The pool is nice. Jacuzzi apparently is being fixed. Otherwise, it was clean, quiet, and had friendly, helpful staff.
Hallway smelled HORRIBLY of chemicals/carpet fresh! I have asthma & it was a terrible health hazard as it made my lungs burn & I had problems breathing, I ended up having to wear a medical mask whenever we went in or out. It was overwhelming to our entire family and the rest of the family does not have asthma. The room also smelled with the same odor but it was less intense than the hallways. I understand that the staff is trying to hide odors with carpet fresh but they must be using a TON of it as it was totally overwhelming!
Lack of communication by the staff from start to finish,
The check-in took awhile to get done, i added an extra day and was bringing a pet they did not know this even though i called to let them know. I was told that they had no record of my payment and would need to run my card i told them i did pay and to double check, they did not charge me so i guess they found it. I cam in with our pet after the check-in and they said they had no record of this either, i had to move into another room for the extra night, not a big deal but they never told me that it was two twins and not the king i booked and it left no room for our pets cage, so we had to wait while another room was prepaired
Nice place but the pool and spa were being repaired at the same time. That was disappointing!
Good clean new hotel...just a little overpriced for the area...
We traveled up for an annual celtic festival. The hotel staff were all friendly and helpful and the room was clean and comfortable. Breakfast was very busy, but staff replenished food items quickly. The cost was a bit expensive, but comparable to other hotel prices for that weekend. This is the 2nd time I've used this hotel for this event, and I'm sure I'll use it again next year.
Within a short walk of Womens Place Heart Of Lancaster, Holiday Inn Express Hotel & Suites Lancaster-Lititz, an IHG Hotel is within 2 miles (3 km) of Lititz Springs Park. This 90-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Free buffet breakfast is included with your stay.
All 90 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and fans are other standard amenities.
At Holiday Inn Express Hotel & Suites Lancaster-Lititz, an IHG Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and express check-out.
Location is convenient. Next to restaurants and close to shopping center
The room and bathroom could have and should have been cleaner. No additional items in the bathroom, liquid shower gel was out.
Ease to shopping!!!! Staff was very friendly. Wish breakfast was better like at other Holiday Inn Express I have been to recently
Loved the staff. The cleanliness of the rooms and the size. Only dislike was the crack in the window frame and allowed water to flow in. Alerted management they have closed the room for repairs. Quick resolve.
The property stated it had a spa, but when I arrived it was closed and covered. The staff member checking me in was not nice and stated it had been closed for a long time.
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