Very nice property in Ephrata, PA. Their computer has not worked the last two times I stayed there. Excellent Breakfast
hotel and room was neat and clean. Breakfast was very good
The pool has salt water and was a nice temperature. Breakfast at the Hampton Inns is always good
Everything was very clean, up to date, and professional. Great experience.
The workers were so professional and friendly. They consistently smiled and asked how they can help make your stay better. The breakfast was hot and delicious. They replaced the food with fresh products even though if it was close to the end time for breakfast. The rooms, hallways and business center were spotless.
Staff was very friendly and helpful. Rooms and grounds were very clean.
The property is in a great location. You can walk to dinner and bars and there are shops nearby in Ephrata. The staff was friendly and at check-in Chris kindly put my in a 4th floor room with a view because one was available. My only complaint is that the safety bar in the shower had some mold growing, and for the price of the room (and kind of always) I was expecting it to be very clean.
Would not extend our stay 1 hour. We were in town running a marathon and wanted to shower after the race. The bathtub drain was also broken - not stopping the water- and we had to have a repair man in the room to fix it. The breakfast was testing and the coffee was cold. Very disappointing!
The Hampton in Ephrata was lovely. The staff was pleasant and friendly the check-in process was easy. The hot breakfast was wonderful with eggs, bacon, oatmeal, cereal, fresh fruit and a variety of juices. Of course there's a hot coffee/tea bar. Within easy driving distance of all the Lancaster tourist sights, wonderful stay.
Staff is very courteous and helpful..Room and hotel is clean..Recommend for Lancaster PA area..
Good room with above average breakfast. The staff was friendly and helpful.
No problems, near the freeway and several restaurants.
Rooms were very clean, staff very friendly and caring, convenient location. Only major disappointment was not being able to use Hotel gift cards ??? Are these not accepted when booking online??
Our stay was great. The room was comfortable, clean and surprisingly quiet. We heard no noise from the kids we knew were on our floor. The included breakfast was plentiful and we all enjoyed the waffles, eggs, meat and potatoes. My husband and I love the 24-hour coffee availability in the lobby. The only thing surprising (not disappointing) was the pool. The deepest point is 4 feet,which is great for the kids, but a little shallow for the adults. The immediate area didn't have a lot to offer, but we were only minutes off Route 222 and we saved a lot versus staying in nearby Lancaster. We will definitely stay here again!
The breakfast was fantastic. My only complaint was that i clearly booked a king room on a travel site but when I got to the hotel, they told me that I was signed up for a room with two queen beds and that they couldn't do anything about what room I was in because I booked it through a travel site. For me this wasn't a HUGE deal but if there had been a price difference or if it had been the other way around and I was traveling with more than just my husband, that could have been a problem.
Staff very nice, hotel relatively new , a little pricey
We stayed at this hotel for an out of state wedding. The staff were extremely friendly and helpful. The room was clean and quite roomy. Bed was very comfortable. Free breakfast in the morning was decent.
Great place, Clean, Friendly, Helpful and a nice breakfast in the morning included with stay. Beautiful scenery and view from room. A+
Hampton Inn & Suites Ephrata - Mountain Springs is located within a mile (2 km) of Eicher Arts Center and Ephrata Performing Arts Center. This hotel has 72 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free breakfast is included with your stay.
All 72 air-conditioned rooms feature sofa beds, refrigerators, and coffee makers. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and safes are also available.
Guests staying at Hampton Inn & Suites Ephrata - Mountain Springs enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Very nice property in Ephrata, PA. Their computer has not worked the last two times I stayed there. Excellent Breakfast
hotel and room was neat and clean. Breakfast was very good
The pool has salt water and was a nice temperature. Breakfast at the Hampton Inns is always good
Everything was very clean, up to date, and professional. Great experience.
The workers were so professional and friendly. They consistently smiled and asked how they can help make your stay better. The breakfast was hot and delicious. They replaced the food with fresh products even though if it was close to the end time for breakfast. The rooms, hallways and business center were spotless.
Staff was very friendly and helpful. Rooms and grounds were very clean.
Thank you for your review of our property. We look forward to your next stay with us.
The property is in a great location. You can walk to dinner and bars and there are shops nearby in Ephrata. The staff was friendly and at check-in Chris kindly put my in a 4th floor room with a view because one was available. My only complaint is that the safety bar in the shower had some mold growing, and for the price of the room (and kind of always) I was expecting it to be very clean.
Thank you for your review of our property. We pride ourselves on delivering exceptional customer service and I apologize that we fell short during your stay with us. I am happy to see that Chris was able to offer you a room with a view...the town is beautiful from way up high. I hope you will consider staying with us again the next time you are in the area.
Would not extend our stay 1 hour. We were in town running a marathon and wanted to shower after the race. The bathtub drain was also broken - not stopping the water- and we had to have a repair man in the room to fix it. The breakfast was testing and the coffee was cold. Very disappointing!
Thank you for your feedback from your recent stay. We do our best to accommodate late check outs but at times it is not possible due to how many arrivals we may have. We are always looking for ways to improve so I appreciate your time!
I'm happy to see you enjoyed your stay with us. We look forward to seeing you again the next time you are in the Ephrata area.