The employees were all nice, manager was friendly, it’s not the hotel, but it’s the guests that made me feel very uncomfortable and feel unsafe. The only thing was that the hallways seemed dark and nothing like the lobby. The breakfast was horrible, they served cereal bars and instant packages of oatmeal’s. The tools were small, I had a 1 bedroom studio, it was small! There was a lot of ghetto guests staying at this property, I had a teenager with me, let’s just say I didn’t let her go roaming around in this hotel!
Property was overbooked so we didn't get the room we booked at check in. We did after a few days ask if it was available and got moved to the room we booked. They did give us a 10 percent discount for the issue. There was absolutely nothing in the rooms other then towels and soap. You had to ask at the front desk for each item you wanted. The beds were clean and smelled good, but the rest of the room was not clean. Floors were sticky, soap scum in the shower and on the vanity, hair stuck in the blow dryer, the grout on the floor was beyond gross Just gross overall. Once you pass the lobby that looks great and smells nice, it is just gross. The pool was closed which wasn't known ahead of time. It was part of the reason we chose them. Definately would not stay again. Next trip we will choose different!
everyone was super friendly and hotel was very clean 10 out of 10
It’s a very nice hotel. Good price. The attention was very good. I recommend it
All is good for the price. The receptionist were very kindly I recommend this place
It is a nice place, the price is not bad. The receptionist are very kindly
It is a nice place to stay. Clean and quite. The rooms are nice, the view too
Location was great. Hospitality was good as well. Thanks
All was very Good. I felt good spending this quarantine time with them. They were very kindly with me and I appreciate these things Thanks
All was good specially in the actual terrible situation with the virus. I very appreciate all they do for me
Made another trip to Lakeland to see family. I had no reservations the hotel staff was very friendly and got me into a room for a night which turned to a four day stay due to plans changing. The staff was friendly, accommodating and the room was clean along with free breakfast every morning and coffee available all day this is my third time there and I will definitely return
Nice heated pool. Hotel room was dated and we could not make cellular calls. Had to purchase enhanced internet as basic was inadequate for minimal tasks. The shower soap holder has soap scum which looks like it has been there awhile. Staff were very courteous and contacted us for early check in. Bed was very comfortable.
This property is very clean and is in a great location the rooms are great and clean and the s thg aff is very nice and helpful, my 2 complants are the tubs are ver slippery please fix this its very dangerous and the other little complaint is the TV keeps losing signal other then that i will be back i love this place.
Its a very nice property the rooms are clean and the staff is very polite i will be back
Extended Stay America Premier Suites Lakeland I4 places you 2 mi (3.2 km) from Publix Field at Joker Marchant Stadium. This 122-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 10:00 AM.
The 122 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sofa beds, coffee makers, and phones are also standard. Weekly housekeeping is available.
At Extended Stay America Premier Suites Lakeland I4, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a meeting room, a terrace, and laundry facilities.
The employees were all nice, manager was friendly, it’s not the hotel, but it’s the guests that made me feel very uncomfortable and feel unsafe. The only thing was that the hallways seemed dark and nothing like the lobby. The breakfast was horrible, they served cereal bars and instant packages of oatmeal’s. The tools were small, I had a 1 bedroom studio, it was small! There was a lot of ghetto guests staying at this property, I had a teenager with me, let’s just say I didn’t let her go roaming around in this hotel!
Property was overbooked so we didn't get the room we booked at check in. We did after a few days ask if it was available and got moved to the room we booked. They did give us a 10 percent discount for the issue. There was absolutely nothing in the rooms other then towels and soap. You had to ask at the front desk for each item you wanted. The beds were clean and smelled good, but the rest of the room was not clean. Floors were sticky, soap scum in the shower and on the vanity, hair stuck in the blow dryer, the grout on the floor was beyond gross Just gross overall. Once you pass the lobby that looks great and smells nice, it is just gross. The pool was closed which wasn't known ahead of time. It was part of the reason we chose them. Definately would not stay again. Next trip we will choose different!
We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
everyone was super friendly and hotel was very clean 10 out of 10
Thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a great stay and that you were impressed with our well-kept property and courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
It’s a very nice hotel. Good price. The attention was very good. I recommend it
We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It is great to know you had an enjoyable stay and you found us to be a good value. Thank you for your wonderful comments about our comfortable hotel and our friendly and accommodating team. Your recommendation is appreciated, and we look forward to welcoming you back soon. Sincerely, Hotel Management
All is good for the price. The receptionist were very kindly I recommend this place
Thank you for sharing your pleasant experience here at Extended Stay America. It's nice to hear how much you enjoyed our front desk service and the value we offer. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
It is a nice place, the price is not bad. The receptionist are very kindly
We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback will be shared with our front desk staff as well, and we hope you will visit us again. Sincerely, Hotel Management
It is a nice place to stay. Clean and quite. The rooms are nice, the view too
We are pleased you had an excellent stay at Extended Stay America. We appreciate you letting fellow travelers know how much you enjoyed your time here, and also for mentioning your fresh and clean accommodation! It was a pleasure having you as our guest, and we hope to see you again very soon. Sincerely, Hotel Management
Thank you for being our guest. We are happy to know you had an overall pleasant stay with us. However, we are sorry for not meeting all of your expectations and for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. Kindly know, we regret the disappointment you had with our pool being closed during your visit due to the current circumstances. We do keep updated information on our hotel's website so our guests can be aware of what we currently offer. Please revisit us so we can make it up to you. Sincerely, Hotel Management