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Pumakala Hotel

3.5 star property
Lakefront hotel with free breakfast and a 24-hour front desk
VIP Access

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Photo gallery for Pumakala Hotel

Front of property
Lobby sitting area
32-inch LCD TV with satellite channels, TV
Bar (on property)
Superior Double Room, 2 Double Beds | Lake view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Laundry
  • Parking included
  • Breakfast included

Explore the area

Map
Panamerica Sur Km. 18, Prolongacion Tarapaca #153, Chucuito, Puno, 2100
  • Inca Uyo Ruins
    ‪5 min walk‬
  • Chucuito Plaza de Armas
    ‪8 min walk‬
  • Puno Port
    ‪18 min drive‬
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Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room, 2 Double Beds

  • 301 sq ft
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room

  • 301 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Shower, rainfall showerhead, free toiletries, hair dryer

Standard Double Room

  • 194 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room

  • 301 sq ft
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Chucuito

Located within a 5-minute walk of Inca Uyo Ruins, Pumakala Hotel is within a 15-minute stroll of Lake Titicaca. This 33-room, 3.5-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Inca Uyo Ruins - 5 min walk - 0.3 miles
  • Chucuito Plaza de Armas - 8 min walk - 0.5 miles
  • Chucuito Cathedral - 8 min walk - 0.5 miles
  • Puno Port - 18 min drive - 12.9 miles
  • Puno Plaza de Armas - 18 min drive - 13.1 miles

Getting around

  • Puno Station - 29 min drive
  • Juliaca (JUL-Inca Manco Capac Intl.) - 86 min drive

Restaurants

  • ‪Pushka - ‬7 min walk
  • ‪Restaurante Su-Sazón - ‬5 min walk
  • ‪Restaurante Campestre "Cajas Reales - ‬6 min walk
  • ‪Tio Julio - ‬6 min drive
  • ‪Restaurante Don Juan - ‬5 min drive

About this property

Pumakala Hotel

Lakefront hotel with free breakfast and a 24-hour front desk
Guests of Pumakala Hotel enjoy free WiFi in public areas, coffee in a common area, and a computer station. There's free parking, and an airport shuttle (available 24 hours) for USD 10.00 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a terrace, laundry facilities, and barbecue grills.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Dining areas, free local calls, and laptop-compatible safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night
  • Dogs only
  • 1 total (4 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 10.00 per person (one way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 11 AM—-9 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.
Property Registration Number 20448045227

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pumakala Hotel Puno
Pumakala Hotel
Pumakala Puno
Pumakala
Pumakala Hotel Hotel
Pumakala Hotel Chucuito
Pumakala Hotel Hotel Chucuito

Frequently asked questions

Is free cancellation available at Pumakala Hotel?

Pumakala Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What can I see within easy reach of Pumakala Hotel?

Located steps from Inca Uyo Ruins, this hotel is in Chucuito, and within a 10-minute walk of Lake Titicaca and Chucuito Plaza de Armas. Chucuito Cathedral is within a walking distance of 0.4 mi.

Is parking available on site at Pumakala Hotel?

Yes, self parking and long-term parking are offered for free at the hotel. Though parking is limited, free RV/bus/truck parking is also available.

Does Pumakala Hotel include a casino at the property?

No, Pumakala Hotel doesn't have a casino.

Is there an indoor pool at Pumakala Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Pumakala Hotel?

This lakeside hotel offers many amenities for couples, including in-room massages as well as a bar and a restaurant.

Does Pumakala Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pumakala Hotel feature a restaurant that includes a breakfast menu?

Yes, Pumakala Hotel serves free full breakfasts each morning from its restaurant.

Will Pumakala Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Pumakala Hotel for a fee of USD 10 per pet, per night.

Does Pumakala Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Pumakala Hotel?

No, there aren't any guestrooms with balconies at Pumakala Hotel.

Pumakala Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

giulissa, Ilo.

Liked: Staff & service, room comfort

Hotel in a quiet place

They dont have a buffet breakfast like they said. And there lsnt a restaurant Also
Stayed 1 night in Jun 2017

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was incredible for us, the staff was very friendly, the tranquility of the environment and the views of the room, the breakfast was good, I will return.
Stayed 1 night in Oct 2023

10/10 Excellent

Pablo Isla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice calm place with very kind people
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra, België

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi nieuw hotel, vraagt nog afwerking aan de buitenzijde. Zeer hulpvaardig personeel. Mijn vriend was ziek en heeft ons goed geholpen met medicatie en aangepast eten.
Stayed 1 night in Nov 2018

10/10 Excellent

Julian D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De Visita en Tticac y en la Isla del Sol

Quedamos gratamente sorprendidos por la calidad de las instalaciones y por la ubicacion que nos permitio ahorrar tiempo de viaje para visitar la Isla del Sol en la frontera Boliviana del lago Titicaca. Defiitivamante un sitio adecuado para un merecido descanso en los alrededores del Titicaca
Stayed 1 night in Sep 2017

8/10 Good

Sergio Luiggi

Liked: Cleanliness, property conditions & facilities, room comfort

Tuvimos una bonita esperiencia en el Pumakala

Nos fue muy bien, pero con problemas con el WiFi en la habitación (la señal no llega) y el agua caliente en horas de la mañana, muy temorano (entre 6 y 9 am).
Stayed 3 nights in Jul 2017

10/10 Excellent

Gerardus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi, rustig gelegen. Goede prijs/kwaliteit verh.

De eigenaar van het hotel is bijzonder vriendelijk en behulpzaam. In de lobby hangt een foto van hem met de (vorige) president van Peru Humala Tasso. Het ontbijt was goed verzorgd. Het (grote) bed lag heerlijk, goed matras. Ruime kamer, met terras. Bovenal: een uitstekende prijs/kwaliteit verhouding.

8/10 Good

Anónimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenas condiciones

Todo estuvo bien, nosotros sólo pasamos una noche. El personal amable. Buenas limpieza. Lugar tranquilo para descansar.

6/10 Okay

patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Très décevant. Nous avions écrit à l'hôtel pour avoir un transfert par taxi. Réponse positive avec prix à l'appui. Personne à la gare routière. On prend donc un autre taxi et arrivée à l'hôtel...... fermé. Au bout de 10 minutes, on nous ouvre mais personne n'était au courant de notre arrivée..... L'eau est froide pour la douche même si on nous indique qu'elle est chaude. De plus, nous étions les seuls dans l'hôtel. Pas très réjouissant. Lors du départ, le propriétaire nous réclamait un surplus pour 4 personnes alors que sur la réservation, était notifié, 3 adultes et 1 enfant de 16 ans.... Sans commentaire. Nous n'irons plus jamais.