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Plaza Mayor Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Plaza Mayor Hotel

A lobby with a stone fireplace, seating area, and a chandelier.
A walk-in closet with shelves, a hanging rod, and a folded bed.
A bathroom with a marble sink, toilet, and bathtub. There are towels hanging on the wall, a hairdryer, and a soap dish.
A neatly made bed with white linens, a heart-shaped arrangement of red rose petals, and two white towels shaped like swans.
A reception area with a stone counter, framed pictures on the walls, and a metal stand with a decorative item.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • Business services
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Jr Deustua 342, Puno, PUNO, 21001
  • Place, Puno Plaza de Armas
    ‪1 min walk‬
  • Place, Puno Cathedral
    ‪2 min walk‬
  • Place, Puno Central Market
    ‪3 min walk‬

Room options

View all photos for Room

A bed with white linens and pillows, a heart-shaped arrangement of red rose petals, and a single red rose in the center.

Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Triple Room

A hotel room with two beds, a TV mounted on the wall, a small table with a vase of flowers, and a bedside table with a lamp and phone.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Double or Twin Room

A hotel room with two single beds, a nightstand with a phone, and a wall-mounted light fixture.

Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Quadruple Room

A hotel room with a television, a closet, and a bathroom with a shower curtain.

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Puno

Plaza Mayor Hotel places you next to Puno Plaza de Armas and Casa del Corregidor. This 34-room, 3-star hotel welcomes guests with conveniences like free breakfast, concierge services, and a free grocery shopping service.

What's nearby

  • Puno Plaza de Armas - 1 min walk - 0.0 miles
  • Puno Cathedral - 2 min walk - 0.1 miles
  • Casa del Corregidor - 2 min walk - 0.1 miles
  • Puno Central Market - 3 min walk - 0.2 miles
  • Pine Park - 3 min walk - 0.2 miles

Getting around

  • Puno Station - 8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 77 min drive

Restaurants

  • ‪Rupha Cafe - ‬2 min walk
  • ‪Hotel Balsa Inn - ‬4 min walk
  • ‪Hotel Hacienda Plaza de Armas - ‬1 min walk
  • ‪La Casona Restaurant - ‬2 min walk
  • ‪Hotel Hacienda Puno - ‬1 min walk

About this property

Plaza Mayor Hotel

Guests of Plaza Mayor Hotel enjoy free WiFi in public areas, conference space, and a free grocery shopping service. For transportation, you can make use of an airport shuttle (available 24 hours) for PEN 10 per person roundtrip, as well as an area shuttle for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a banquet hall, and a porter/bellhop.
32-inch flat-screen TVs come with cable channels. Pillowtop beds sport Frette Italian sheets and bathrooms offer hair dryers. Safes, phones, and desks are also standard.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (PEN 4 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 20 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PEN 10 per person (roundtrip)
  • Airport shuttle fee per child: PEN 10 (roundtrip), (from 5 to 8 years old)
  • Nearby parking fee: PEN 4 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 1 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 20447803641

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Plaza Mayor Hotel

Plaza Mayor Hotel Puno

Plaza Mayor Puno

Plaza Mayor Hotel Puno

Plaza Mayor Hotel Hotel

Plaza Mayor Hotel Hotel Puno

Frequently asked questions

Are free cancellation options available at Plaza Mayor Hotel?

Plaza Mayor Hotel offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Plaza Mayor Hotel?

As of Sep 15, 2026, prices found for a 1-night stay for 2 adults at Plaza Mayor Hotel on Oct 9, 2026 start from $36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Plaza Mayor Hotel?

This hotel is located in Puno, just steps from Puno Plaza de Armas and Puno Central Market, and within a short walk of Casa del Corregidor. You'll also find Puno Port and Pine Park less than a mile away.

Does Plaza Mayor Hotel have a casino at the property?

No, Plaza Mayor Hotel doesn't have a casino.

Will I find an indoor pool at Plaza Mayor Hotel?

No, there is no indoor pool at this hotel.

Does Plaza Mayor Hotel have a restaurant that serves breakfast?

Yes, Plaza Mayor Hotel serves free buffet breakfast each morning from its restaurant.

Will Plaza Mayor Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Plaza Mayor Hotel.

How far is the airport from Plaza Mayor Hotel?

The closest major airport to Plaza Mayor Hotel is Juliaca (JUL-Inca Manco Capac Intl.), which is 29.4 mi away (77 minutes by car).

Plaza Mayor Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 34 out of 78 reviews
Rating 8 - Good. 27 out of 78 reviews
Rating 6 - Okay. 10 out of 78 reviews
Rating 4 - Poor. 5 out of 78 reviews
Rating 2 - Terrible. 2 out of 78 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Near main plaza, restaurants,and pedestrian shopping streets
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and nice friendly services
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Puno

This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Wilfredo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, closed to the main plaza. Friendly staff
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early from our prior destination at around 5am in the morning. While the check-in to the hotel was later, the hotel accommodated us by allowing us to check in at this early time of 5:30am. The hotel was very clean and the staff were attentive, polite, and friendly. The staff immensely helped us with directions. The breakfast buffet is one of the best hotel buffets we have ever had. The rooms were cost, but comfortable, with plenty of hot water.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I stages 3 nights. At the first night I had to take a shower in médium-low temperature. I said it at the woman at the main office. Day 2 they changed my room for another which the hit water was ok… she never mentionnes that I Will have to pay the extras. At the Check-out , surprise I had to pay 300 soles to cover it. I asked the women Why and they couldnt answer me. So I paid it and i’m still looking for a refund of theses abusives fées.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Amnon

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under poor maintenance to noisy from outside
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Iryna

Liked: Cleanliness, staff & service
Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

Get what you pay for I guess…

Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Tigra

Liked: Cleanliness, property conditions & facilities

Didn’t get the room I booked

I had booked a room with a queen bed with a city view. I was given a room with a small bed and it looked nothing like the photos. The window opened directly I to the lobby, no privacy. I was really looking forward to a hit shower; the water was only like warm, when I asked the receptionist about this she came into my room and checked the temperature and said I was fine. It was not hot at all. The breakfast was decent and they made eggs to order which were cooked really well.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel attentif à vos demandes, bien situé, j'ai bien aimé!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel endroit et bien situé Personnel attentionné Buffet pour le déjeuner parfait
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities
Lo mejor el personal. Ha sido maravilloso, siempre dispuesto a ayudarte. Las habitaciones son amplias y limpias
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities
Buena limpieza. Personal excelente
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Marcia c

Liked: Cleanliness, staff & service
Quarto limpo, entretanto apenas 1 dia de 3 dias de hospedagem, com água quente. O aquecedor esteve no quarto 2 dias de 3. E a cidade é muito fria. Café da manhã bom, boa localização na cidade e funcionários mt prestativos e agradáveis.
Vista da cidade.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque, en general bien, tuvimos problemas con la calefacción, finalmente solucionados. Trataron de cobrar un 5% adicional por pagar con tarjeta.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad del personal
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Miryan

Liked: Cleanliness
Disliked: Staff & service
El hotel esta bien ubicado, cerca de todo lo importante o para que te recojan de cualquier tour, buena limpieza, el personal es poco comunicativo
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

JEONGHWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El agua caliente fue súper importante en este clima bien frío y el hotel tenía todo para esto hasta tienen un calentador del cuarto.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

LUCIA

Liked: Cleanliness, staff & service
Tranquillo carino
Stayed 2 nights in Apr 2025