Quality Inn2.5 out of 5.0
Recent guest reviews
This Quality Inn would appear to be nice from the outside and the appearance of the lobby. But upon closer inspection you will notice the gray paint job on the outside of the building is fairly recent. The room are dank and smell of mildew. The decor reminds me of some old 60's cheap motel. Granted I knew this location was an older building due to the door being located on the outside, but I did not expect this level of murder hotel. Clute, TX is a dump located in a refinery district and as such you get all walks of life staying at these hotels. i had the lovely luxury of Capt. let blare gangsta rap till mid-night staying right above me. Do no stay here. It is cheaper than the rest for a reason. The door I had to literally kick in after I swiped the key card just to get it to open. I even left the lights on at night to ward off any bugs that may have wanted to crawl out. When I got to my room my sheets clearly had not been changed. There were pubes and makeup on the sheets. I would have said something but it was so late I knew nothing would be done so i just pulled the sheets off and slept on the mattress cover.
I was displaced by hurricane Harvey. Checked in for $69. and no tax due to being a hurricane refugee. 3 days later they told me ( different clerk) I had to pay a higher fee and had no tax exemption. When I explained what the terms we when I inn checked in, they had no record of it and would need to give them my credit card to get my things from my room. All I got was condescending arrogant politeness. I would not recommend this hotel.
Ok, so for $120 for 2 queen beds, I gotta believe there is something a little better. There are several hotels around this one. I need to do better research. The place stunk.. can't tell if it was mold or the a/c was creating the smell but it was bad.
Let me start with the fact that the room and staff, not only met but exceeded my expectations. This is a fine establishment. That being said the management needs to have their attitude adjusted. I reserved a room at 5pm the day before arrival, by 2pm the following day plans with my job had changed, so I called to cancel my room. Check was at 3pm so I figured this shouldn't be a problem. I was told by the front desk that I could only cancel with 24hrs notice. So I asked to speak with a manager. The manager (who didn't bother telling me her name, but this occurred on 3/8/17 at around 2pm) proceeded to tell about how this was every hotels policy and there's there's nothing that can be done. I explained that the room was booked less than 24hrs ago and asked if there was anything that could be done to resolve this. I also stated that I've stayed with numerous hotels that willing to forgive the fee if the room is canceled before check in. Then she got snotty stating that she's never heard of such things and all the hotels in this area have the same policy. There were some other words exchanged but it boiled down to, I was stuck paying for a room, and they were willing to lose a pretty frequent customer for a measly $80.
I am a long time Choice Hotels Awards Member and have stayed at their hotels across the nation for 5+ years. Booked a smoking room a full week ahead of time on the Choice Hotels website and requested first floor. Called first to confirm that they did indeed have smoking rooms on the first floor. Was told yes... " I'll put it in your reservation and make sure you get first floor/smoking. I checked in .... got a non-smoking room on the second floor... "Sorry...we are very busy" So ....why do I bother to be a Choice Rewards Platinum Membe....take the time to call and confirm....politely make my requests online?? The booking of a smoking room was not a request . It was a solid booking confirmed. Stay away....they don't care.
If you are looking for a clean, friendly hotel with a very good price near a major highway (288), this is it. Hotel is right next to 288 ramp which connects to Houston and other major highways. Recently renovated, rooms have refridgerator and microwave. Coffee is 24/7 in lobby and they have a great breakfast including waffles! The rooms on the road side are a big noisy but we stayed in the back and it was fine. It has 2 floors and no elevator if that is important to you.
I have stayed here twice in the last 4 months for extended stays each time. The rate is fair and the rooms were acceptable to good. The breakfast includes meat! Some of the others do not. The housekeeping staff are excellent. The Internet is fine if you can get connected. I had to call the provider to get connected twice on the last stay. The problem was quickly resolved. I have business in the area and plan to return in October for another stay here.
Stayed here more than once on several trips. Never again. I asked for a room on the ground and, knowing the place, quiet in the back. All good. When I got there all they gave me was second floor in the front (on the highway with the sirens and race cars). Then when I complained and made other arrangements they charged for a nights stay instead of honoring their commitment to a regular customer. There were only two or three rooms worth staying in if you like a quiet and reasonably clean room. The rest are loud, musty and not so clean. One room was so bad I didn't want to sit in the chair. Forget breakfast unless you like the artificial eggs and Costco sweet rolls. I skipped usually and went down the road to McDonalds for real food. Stay in Angleton. A little higher priced but worth it. This hotel is only for weekly workers at the chemical plants.
Room was ok for the price. Room was quite musty, (Ground Floor). This region is typically a Humid area at the time I visited. Will get more so in the summer. Services were ok, management was nice. No issues to report.
Broke into my company van in plain light and under camera. NO FILM- NO RECORDING-NO MORE ever me staying here. Management shame on you not having security in this mediocre MOTEL!! The rooms are 60s...NO SECURITY detail. STAY AT YOUR OWN RISK
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Quality Inn places you within a few miles (5 km) of Sea Center Texas and Brazosport Museum of Natural Science. This 60-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Freeport Municipal Golf Course is also close to this Clute hotel.
Free hot/cold buffet breakfast is included with your stay.
Quality Inn's 60 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and cable TV. Other amenities include free local calls, hair dryers, and ironing boards.
Guests of Quality Inn enjoy an outdoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities.
Reviews from Trip Advisor
42% of guests recommend this hotelTotal of 44 reviews