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Mercure The Moorhouse Ikoyi Lagos

Propiedad de 4.5 estrellas

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Galería de fotos de Mercure The Moorhouse Ikoyi Lagos

Alberca al aire libre
Se sirven desayunos, comidas y cenas
Se sirven desayunos, comidas y cenas
Sala de fitness
Lobby

Opiniones

6.6 de 10,

Servicios principales

  • Alberca
  • Wifi gratuito
  • Restaurante
  • Gimnasio
  • Desayuno disponible
  • Estacionamiento disponible

Explora la zona

Ver en el mapa
1 Bankole Oki Street Ikoyi Lagos, Nigeria, 1, Lagos, Lagos, 234
  • Place, Ikoyi Golf Club
    ‪2 min en auto‬
  • Place, Playa de Kuramo
    ‪6 min en auto‬
  • Place, University of Lagos (universidad)
    ‪11 min en auto‬
  • Airport, Lagos (LOS-A. Internacional Murtala Muhammed)
    ‪23 min en auto‬

Opciones de habitación

Información de la zona

Lagos

Con una ubicación conveniente en la zona de Ikoyi, Mercure The Moorhouse Ikoyi Lagos se encuentra a unos 2 kilómetros de Ikoyi Golf Club y a unos 3 kilómetros de Club de lanchas Lagos. En este hotel de 4.5 estrellas con 91 habitaciones, tienes un restaurante, alberca al aire libre y wifi gratis en la habitación a tu disposición.

Qué hay cerca

  • Ikoyi Golf Club - A 2 min en auto - 1.6 km
  • Museo Nacional de Nigeria - A 3 min en auto - 3.5 km
  • Playa de Kuramo - A 6 min en auto - 5.7 km
  • Landmark Beach - A 7 min en auto - 6.7 km
  • University of Lagos (universidad) - A 11 min en auto - 15.4 km

Medios de transporte

  • Mobolaji Johnson Station - 19 min en auto
  • Lagos (LOS-A. Internacional Murtala Muhammed) - 33 min en auto

Restaurantes

  • ‪Ikoyi Club 1938 - ‬A 8 min a pie
  • ‪Brisk Lagos - ‬A 3 min en auto
  • ‪Chicken republic - ‬A 3 min en auto
  • ‪Eric Kayser Ikoyi - ‬A 19 min a pie
  • ‪Dulce Cafe & Bakery - ‬A 11 min a pie

Información de la propiedad

Mercure The Moorhouse Ikoyi Lagos

Mercure The Moorhouse Ikoyi Lagos dispone de alberca al aire libre, gimnasio y salas de juntas. Hay estacionamiento con cargo y traslado desde/hacia el aeropuerto con cargo. El servicio de recepción disponible las 24 horas cuenta con personal multilingüe, que estará encantado de brindarte ayuda con lo que necesites, ya sea resguardo de equipaje, almacenamiento seguro de objetos de valor o servicio de lavandería o tintorería. Este hotel de lujo dispone también de espacio para conferencias, centro de negocios y check-in exprés.
Las alternativas de recreación en este hotel incluyen alberca al aire libre y sala de fitness.

Los niños menores de 12 años no pueden acceder al siguiente servicio sin la supervisión de un adulto: alberca.

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Servicios de la propiedad

Internet

  • Disponible en todas las habitaciones: wifi gratis

Estacionamiento y transporte

  • Traslado de ida y vuelta al aeropuerto (con cargo)
  • Estacionamiento en la propiedad (con cargo)
  • Estacionamiento limitado en la propiedad

Alimentos y bebidas

  • Desayuno buffet disponible todos los días de 07:00 a 10:00 con cargo: NGN 5,000 por persona
  • 1 bar o lounge
  • 1 restaurante
  • Snack bar o deli

Restaurantes en la propiedad

  • L AQUARELLE
  • M BAR

Actividades

  • Alberca al aire libre
  • Gimnasio
  • Piano

Para familias

  • Alberca al aire libre
  • Habitaciones insonorizadas
  • Lavandería
  • Snack bar o deli

Servicios generales

  • Caja de seguridad en la recepción
  • Cajero automático
  • Lavandería
  • Periódicos gratis en el lobby
  • Resguardo de equipaje
  • Servicio de recepción las 24 horas

Servicios para huéspedes

  • Botones
  • Personal multilingüe
  • Servicio de cortesía nocturna
  • Servicio de lavandería o tintorería
  • Servicio de limpieza (diario)
  • Servicios de concierge

Servicios ejecutivos

  • Centro de negocios
  • Salas de juntas
  • Zona para conferencias de 20 m²

Exteriores

  • Asador
  • Jardín
  • Terraza

Facilidades para personas con discapacidad

  • Si tienes solicitudes de acceso especial, contacta a la propiedad utilizando los datos que aparecen en la confirmación de la reservación.
  • Elevador
  • Rampa de acceso para silla de ruedas

Más

  • 1 edificio
  • 4 pisos
  • Año de construcción: 1999
  • Áreas designadas para fumadores (aplican multas)
  • Uso de productos de limpieza ecológicos

Amenidades en la habitación

Habitación

  • Cortinas oscuras
  • Edredón
  • Se proporcionan sábanas

Baño

  • Amenidades de baño gratuitas
  • Baño privado
  • Jabón
  • Pantuflas
  • Papel de baño
  • Se ofrecen toallas
  • Secadora de cabello
  • Shampoo
  • Tina con regadera

Entretenimiento

  • TV LCD con canales satelitales premium

Alimentos y bebidas

  • Botella de agua gratuita
  • Minibar
  • Servicio a la habitación disponible las 24 horas

Más

  • Caja de seguridad
  • Escritorio
  • Habitaciones conectadas disponibles
  • Habitaciones insonorizadas
  • Iluminación LED
  • Periódicos gratis todos los días
  • Reciclaje
  • Teléfono

Políticas

Check-in

Inicio de check-in: 14:00. Fin de check-in 00:30
Check-in anticipado sujeto a disponibilidad
Check-in exprés

Check-out

Check-out antes de las 12:00
Check-out sin contacto
Check-out extendido sujeto a disponibilidad
Cargo por check-out extendido: NGN 64500
Check-out exprés

Instrucciones especiales de check-in

El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Personal de recepción

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito y efectivo
Hay formas de pago disponibles para evitar el uso de efectivo
La propiedad asegura que cumple con las medidas de limpieza y desinfección del siguiente organismo o protocolo: ALLSAFE (Accor Hotels)
Las normas culturales y las políticas para huéspedes pueden variar según el país y la propiedad. Las políticas que aquí se muestran las dicta la propiedad

Otros nombres de la propiedad

Mercure The Moorhouse Ikoyi Lagos Hotel
Mercure The Moorhouse Ikoyi Lagos Lagos
Mercure The Moorhouse Ikoyi Lagos Hotel Lagos

Preguntas frecuentes

What can I see close to Mercure The Moorhouse Ikoyi Lagos?

This hotel is situated in Ikoyi within a short 20-minute walk of Ikoyi Golf Club. You'll also find Nigerian National Museum and MUSON Centre within a short drive.

Is there parking available at Mercure The Moorhouse Ikoyi Lagos?

Yes, parking is available for a surcharge.

Does Mercure The Moorhouse Ikoyi Lagos have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a bar/lounge at this hotel.

Does Mercure The Moorhouse Ikoyi Lagos include a casino on the premises?

No, Mercure The Moorhouse Ikoyi Lagos doesn't have a casino.

Is there an indoor pool at Mercure The Moorhouse Ikoyi Lagos?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Mercure The Moorhouse Ikoyi Lagos?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Mercure The Moorhouse Ikoyi Lagos?

No, this hotel doesn't have a spa tub.

Does Mercure The Moorhouse Ikoyi Lagos feature a restaurant that includes a breakfast menu?

Yes, Mercure The Moorhouse Ikoyi Lagos serves buffet breakfast for a surcharge each morning at L AQUARELLE.

Does Mercure The Moorhouse Ikoyi Lagos allow pets to stay for free?

No, pets aren't allowed at Mercure The Moorhouse Ikoyi Lagos.

Are there connecting rooms at Mercure The Moorhouse Ikoyi Lagos?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Mercure The Moorhouse Ikoyi Lagos?

The closest major airport to Mercure The Moorhouse Ikoyi Lagos is Murtala Muhammed Intl. Airport (LOS), which is 16.3 mi away (33 minutes by car).

Are there rooms with balconies at Mercure The Moorhouse Ikoyi Lagos?

No, you won't find guestrooms with balconies at Mercure The Moorhouse Ikoyi Lagos.

Opiniones de Mercure The Moorhouse Ikoyi Lagos

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 6 de 43 opiniones
Puntuación de 8, es decir, Bueno. Basada en 16 de 43 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 9 de 43 opiniones
Puntuación de 4, es decir, Malo. Basada en 7 de 43 opiniones
Puntuación de 2, es decir, Terrible. Basada en 5 de 43 opiniones

7.0/10

Limpieza

7.4/10

Servicio y personal

6.4/10

Servicios

6.0/10

Condiciones de la propiedad

Opiniones

Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza

Dissatisfied with bed linens and towels

The pillow cases on the pillows did not look clean. It appears a guest must have checked out before I was allocated the room and housekeeping did not bother to change them. They looked worn out and very used. Same with the towels. They looked overused. There was dust on a side table attached to a standing floor light in the room
Se hospedó 1 noche en febrero de 2022
Opinión verificada

8/10 Buena

Ayoola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Nice Hotel

Nice Hotel, some renovation going on without disturbing guests. Friendly staff.
Se hospedó 3 noches en septiembre de 2021
Opinión verificada

8/10 Buena

HENRY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet nice clean place with all amenities. They can improve on the TV set in the room
Se hospedó 1 noche en agosto de 2021
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This hotel does not exist. It appears to be currently out of service
Se hospedó 1 noche en abril de 2021
Opinión verificada

4/10 Mala

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Not great
Se hospedó 3 noches en febrero de 2020
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is THE WORST. The pictures on Expedia make it look like a grand beautiful hotel but it is in fact a dark, dingy, damp and mouldy place. It is poorly maintained and the staff are not helpful. A cleaner simply walked into my room and started to move stuff, when I moved she ran out. I told reception and instead of apologising she came to my room to argue with me. Very disappointed. Their ATM stole NGN2000 from my account and when I brought it to their attention they said they didn’t know how to retrieve my money. The air con was leaking from the light fixture, there was no hot water, the carpet was stained, the bathroom was a damp little box with NO ventilation. I made the reservation for two but I got 1 cup, 1 mug, 1 bottle of water. The breakfast comprises of dinner leftovers and burnt croissants. The pool is dirty and is not treated. When you call to request something from reception you have to call multiple times and often still go there to tell them. I wouldn’t recommend this hotel to my worst enemy. It’s pure GARBAGE!
Se hospedó 9 noches en diciembre de 2019
Opinión verificada

6/10 Aceptable

Simon

It does not look like a Mercure hotel

Really nothing exciting about this hotel. The bar and restaurant look terrible, the service is poor and very slow, most of the menu is not available. The gym is very small. It does not look like a Mercure at all I am afraid.
Se hospedó 3 noches en noviembre de 2019
Opinión verificada

8/10 Buena

Opeyemi

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Good value, great location, clean/modern

Moorhouse is a nice hotel, in a quiet and very safe part of Ikoyi. I stayed for about 9 days. The room is relatively nice, good AC and modern bath facilities. Housekeeping was mostly good. The hallways are a bit shabby, could definitely use an upgrade in carpeting and lighting. The staff is nice, and hotel has a decent breakfast daily. The bar downstairs is also a good place to have a meeting or get work done. Overall, while some of their facilities could use upgrade/renovation, it was a good stay.
Se hospedó 8 noches en octubre de 2019
Opinión verificada

6/10 Aceptable

Sparkle

No le gustó: Limpieza y condiciones de la propiedad
1. The receptionist gave us our key and casually told us to take the lift and locate our room no. We couldn't even see the lift . We kept moving around and located our room later. 2. We got to the room and the fridge wasnt working at all. The AC was also acting like a fan. I called the reception 5 different times to make thesame complain and was later told moved to another room. The other room was even smaller and tight. The toilet had urine and everywhere was dusty. I told them if the fridge and AC in the room could be repaired, we would prefer it. The fridge was repaired, the technician said the AC couldn't be repaired. The manager called us that there was another room but was in a smoking floor and i said i didnt mind. We waited and later decided to go to the reception, the man at the reception said the room was being worked on and he wasnt sure if it would be ready when we got back. Long and short, the room was never ready. We checked in around 2 and couldnt settle down in a particular room until 4.30 . 3. Their intercom was basically useless. If we wanted anything done, we had to go to the reception ourselves. We basically had to ask for everything from towels, to paste. They are really under staffed and sloppy 4. We asked our room to be cleaned when we went out and it wasn't done. I reminded them in the evening and the cleaner ONLY obviously laid the bed . I am disappointed in the hotel to say the least. Highest level of unprofessionalism ever experienced
Se hospedó 2 noches en octubre de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I am absolutely delighted about this hotel. Everything is well thought out, the staffs are amazing and the property well-looked after. Impressive
Se hospedó 2 noches en agosto de 2019
Opinión verificada

6/10 Aceptable

Paul

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad

Comfortable bed and friendly staff but needs work

Comfortable bed and staff are very helpful and friendly. Safe and reasonably clean but tired overall. Needs bathroom renovation and upgrade. Beds are very comfortable which was good and AC works well. WiFi is reasonable. Breakfast I felt needs work on staff front and food. The space is dark and not inviting. Needs freshen up.
Se hospedó 4 noches en julio de 2019
Opinión verificada

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad

Needs Renovation

Must have been a nice hotel once upon a time! Positives - location, quiet neighborhood, good sized rooms and working WiFi. Negatives - terribly smelly and musty corridors (at least in the old wing), limited options for non African breakfast, Extremely limited and rather expensive menu options for any other meals. Service at the restaurant really needs improvement.
Se hospedó 3 noches en junio de 2019
Opinión verificada

8/10 Buena

GodfreyKamai

Le gustó: Servicio y personal
I love the hotel environment especially the bar and restaurant services. The rooms were clean and spacious. They need to change or completely remove the rug in the corridors. Totally unnecessary and gives the place a musty smell. The central Air conditioning needs repairs as the cooling isn’t very great. Overall, courteous and professional staffs.
Se hospedó 3 noches en abril de 2019
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Poor service quality

service quality is so poor. in ordering at restaurant, it takes huge time till bring (1 hours for beer, 2 hours for burger!) staffs at restaurant are not educated. poor attitude. I asked room make up, but they did not do. everything is forgotten. I recommend not to use this hotel if you don't want have an unpleasant experience.
Se hospedó 2 noches en marzo de 2019
Opinión verificada

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed the stay very much quiet area but close to many amenities staff were friendly and helpful, roomi was clean, will use this hotel again.
Se hospedó 2 noches en febrero de 2019
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Incubo

Per lavoro ho soggiornato in questo hotel diverse volte. Tutte le volte c’era qualche disservizio: al checkin ore di attesa per trovare prenotazione, stanza sporca o con poca manutenzione. Quest’ultima volta non c’era l’acqua calda, quindi doccia fredda tutto il soggiorno. Non andro’ in questo hotel di nuovo
Se hospedó 2 noches en agosto de 2018
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

Horrible staying

Old, small room. No hot water at all. I stayied at this hotel several times, but the last ones were terrible. I do not recommend it
Se hospedó 3 noches en agosto de 2018
Opinión verificada

8/10 Buena

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Moorhouse

Nice hotel, central location
Se hospedó 6 noches en mayo de 2018
Opinión verificada

8/10 Buena

Martin

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Pleasant stay in a friendly colonial place

I stayed in the Moorhouse for a business trip in the area. The hotels provides value for money. The atmosphere is more colonial, good but needs some maintenance. The staff is friendly and helpful (although I had to ask twice for the remote control of the television). The breakfast buffet is ok, not excellent. The bar is OK. Dinner choice is fine and in general was ok (unfortunately one of the dinners likely has caused a diarrhea). The swimming pool and gym are fine and not crowdy.
Se hospedó 5 noches en enero de 2018
Opinión verificada

4/10 Mala

Anthony

No le gustó: Condiciones de la propiedad

Had better expectaions but was disappointed.

The hotel location is fine but having moved here from fedral palace for logistics reasons and with both hotels costing about the same they are miles apart for everything else. I cannot fault the staff, they try but even then I reported a slow running sink in the bathroom and it was never fixed in the 2 days I spent here. I am a tea drinker and they left me the glorious amount of 1 teabag and 2 sachets of sugar and to top it off the kettle leaked. I could not even plug in the kettle without pulling the curtains slightly open due to the location of the socket. The breakfast was not very good, the first day we thought we were a bit late but even getting there much earlier the following day we concluded it is just very disappointing. I have now stayed in 3 hotels in lagos and this was the most disappointing. The car park is pretty small but they managed to cope, the hotel wasn't very full when we were there. The hotel is also pretty dated especially in the hallways etc with patches and stains on the ceiling. The rooms are however very clean, I would have left otherwise. Unfortunately I will not be going back, there are many better alternatives in lagos around the same location and price range.
Se hospedó 2 noches en agosto de 2017
Opinión verificada

8/10 Buena

SYEDFAZAL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Nice hotel in Lagos

It's a really nice hotel. If you want peace and quiet and just want to relax this is a great hotel. They have a really nice swimming pool. Service was excellent. My only real complaint was that the room card would stop working at times and I would have to go get it reactivated at the lobby. I did this at least 5 times throughout my stay.
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Super

Nice Hotel
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones

Business stat

The room was comfortable but in need of renovation. TV didn't work neither did the shower heads. When I turned on the water the first day of my visit, muddy water came out. Had to keep it running for a minute or so for the water to clear up. The lobby is nice and I liked the bar. There was a mixup with the driver I requested to pick me up from the airport and they sent two drivers instead of one and tried to blame it on me. Staff needs training. Would stay at better hotels next time.
Opinión verificada

6/10 Aceptable

Kanu

Le gustó: Limpieza

Visiting from London

needed a quite place to stay in he midst of hectic Lagos Island. and Moorehouse proved to be the place.
Opinión verificada

4/10 Mala

BrotherJ

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad

Highly Overrated - old glory

I had a two-day reservation but I couldn't take a second night..I had to rush out the first morning. Rooms have this strange musty smell. The AC blew pretty hard but did nit really cool. I was sweaty all night. Room was very dark and not really dirty but not really clean either. Very dusty. All the hallways had that strange heavy odor. The comforter on my bed had too much body fluid stain. It was disgusting. I can tell that this hotel must have been pretty good many many years ago but it has lost its glory. Poor management I assume. I will never stay there again, never ever.

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