Great customer service
Excellent. 10 stars. Everyone we encountered from the staff were extremely friendly and helpful. Very clean. Excellent rooms and views. Restaurants were superb. Would highly recommend and plan on staying again my next visit.
Property was excellent. Stayed at the property before when it was the intercontinental. When i first got to the property, i had to argue with the staff that i bookef for four days. Staff felt iwas lying because in the system i only booked for 3 days. Luckily i had to oull out my tablet to show i was staying for 4 days. Secondly, i never felt so embarrassed when i was eating breakfast with my soouse and the staff had to come to my table and tell me my stay did not include breakfadt. Again I had to go upstairs to grab my tablet to show to them that breakfast was included in my package.
The location was convenient & central to most attractions. The food was great quality, offering many options with reasonable times. Staff were respectful, thoughtful & very accommodating. I’d stay here again, and recommend to others.
Lagos Continental Hotel places you within 2 miles (3 km) of Silverbird Galleria and Ikoyi Golf Club. This 5-star hotel has 358 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi. Located centrally in Lagos, it's connected to the convention center and also close to Eko Gym and Spa and Kuramo Beach.
Enjoy dining at Ekaabo, one of 4 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11:30 AM.
TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and free newspapers.
Guests of Lagos Continental Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 32 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a conference center, a business center, and a computer station.
Great customer service
Excellent. 10 stars. Everyone we encountered from the staff were extremely friendly and helpful. Very clean. Excellent rooms and views. Restaurants were superb. Would highly recommend and plan on staying again my next visit.
Dear Quana, Greetings from Lagos Continental Hotel. We thank you for your choice to stay in our beautiful hotel; we are also excited to read from your awesome stay experience. Your kind of review is a strong motivation for the team and I will sure share with all. Thank you for validating on our promise of delivering a wonderful hospitable experience as true. These are possible because at Lagos Continental Hotel, we always strive to meet and exceed our guest's experience in the highest standard of service delivery. We therefore look forward with the pleasure of hosting your next stay with us. Hospitable regards, Oyeniyi Abiodun Guest Experience Supervisor
Property was excellent. Stayed at the property before when it was the intercontinental. When i first got to the property, i had to argue with the staff that i bookef for four days. Staff felt iwas lying because in the system i only booked for 3 days. Luckily i had to oull out my tablet to show i was staying for 4 days. Secondly, i never felt so embarrassed when i was eating breakfast with my soouse and the staff had to come to my table and tell me my stay did not include breakfadt. Again I had to go upstairs to grab my tablet to show to them that breakfast was included in my package.
Dear Suru, Greetings from Lagos Continental Hotel, we thank you for making our hotel your choice. We also appreciate your review; it make us get better. We can reassure you that the areas of concerns raised will be duly addressed and better services guaranteed. While we look forward with the pleasure to hosting you again, we cannot wait for you to come back and share your positive feedback here again. We thank you. Kind regards, Oyeniyi Abiodun Assistant Revenue Manager
The location was convenient & central to most attractions. The food was great quality, offering many options with reasonable times. Staff were respectful, thoughtful & very accommodating. I’d stay here again, and recommend to others.
Dear Esteemed Guest, We appreciate your feedback, it makes us get better. We look forward with pleasure of hosting you when nest you are in town. Kind regards, Oyeniyi Abiodun
Dear Celestina, Greetings from Lagos Continental Hotel. Thank you for choosing our beautiful hotel for your stay and we are pleased to read your feedback. We appreciate your high and quality rating of our hotel and for your comment 'Great Customer Service'. We at Lagos Continental Hotel always strive to meet and exceed our guest's expectations and we are pleased to know that you had the Lagos Continental Experience. We therefore look forward to the pleasure of hosting you again. Hospitable regards, Oyeniyi Abiodun Guest Experience Supervisor