Na
Location is amazing, staff is vey kind and helpful. However, the hotel is dirty the carpets are SO dirty and stained, the toilets were also dirty with mildew, guests never wore the mandatory masks and nobody ever told them anything I did not feel safe staying there because of that.
The property is really stripped of amenities. Floors appear dirty.
The room was nice,handle on commode was broken but otherwise good. Great location.
Need to improve few areas that are not in good shape
Met some really nice people from out of town. The staff was extremely helpful and accommodating.
Found a cockroach in our room and they charged me and my wife credit cards for our stay.
Spacious and clean rooms. In a great area. Comfy pillows.
Overall, my stay at Candlewood was very good. The only thing I can say of a critical nature, is that their printer did not work to print boarding passes. However, Hotel staff let me use their computer and printer so that I could print my boarding passes. I thought the items to buy at the hotel for food we're a little bit expensive. Other than this, I would recommend Candlewood Suites to anyone.
The room was very nicely appointed with a small kitchen. We had a little trouble with the electronic keys but it was resolved very quickly. Pet fee was a one-time $75 which adds to the value of the room and hence the lower score in that area.
Candlewood is nicely located, very clean and the staff is very hospitable. It was a very nice stay (9 days).
The stay was at Candlewood Suites was very good overall. The beds were very comfortable and the shower was very nice. I did not hear any disturbing noises which is really important! I had one complaint about the room service but it was taken care of promptly! I would highly recommend Candlewood Suites!
The room seemed nice enough but the fact that there were ROACHES in the kitchenette area and in the shower just made this stay a disaster. Couldn't wait to get out of there. Would not recommend a stay at this place ever.
This is my second stay at this location. The rooms are nice and clean, staff is usually friendly, and it is conveniently located for me. I would stay here again. My only complaint is that it needs some form of continental breakfast.
I got there late, was not a problem. The guy at the front desk was cheerful and friendly, got my room fast and crashed out for the night. I slept in to recharge and the room is quite comfortable. The only Issue I had was the AC unit leakes onto the floor in front of the window making the carpet wet. Annoying stepping in water with socks on...
The staff serves supper with beer and wine. Very friendly and homey atmosphere.
our stay at Candlewood suites was awesome! I loved the size of the room and the kitchen. Home away from home.
This hotel was clean and the location was excellent. I had not paid attentiion to the fact that there were no breakfast options there. However, across the street there is an amazing breakfast spot, Another Broken Egg.
Our overall experience was good . Everything seemed clean except for the floors, both in our room and in the public areas. There was a sticky spill up to and in the elevator that was there for over 24 hours of our stay and still hadn't been taken care of when we left. Our bathroom floor could have used a mop as well, it was swept but when I wiped up some water it was obvious. Otherwise it was fine.
I've tried a half dozen properties in LFT and this one has the most comfortable beds has always been clean and tidy. Internet has always worked consistently except for this time. It went down one day out of 3, but they got it back up overnight. I'll be back.
Located 1 mi (1.6 km) from Our Lady of Lourdes Heart Hospital, Candlewood Suites Lafayette, an IHG Hotel is within a 10-minute drive of Lafayette General Medical Center School of Health Sciences. This 80-room hotel welcomes guests with a coffee shop/cafe and conveniences like a 24-hour gym and free in-room WiFi.
For your convenience, a to-go breakfast is served for a fee each morning from 4:00 AM to 1:00 PM. You can sip a beverage at the coffee shop/cafe.
All 80 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 36-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Coffee makers, free newspapers, and free local calls are also standard.
Guests of Candlewood Suites Lafayette, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
Na
Location is amazing, staff is vey kind and helpful. However, the hotel is dirty the carpets are SO dirty and stained, the toilets were also dirty with mildew, guests never wore the mandatory masks and nobody ever told them anything I did not feel safe staying there because of that.
The property is really stripped of amenities. Floors appear dirty.
The room was nice,handle on commode was broken but otherwise good. Great location.
Need to improve few areas that are not in good shape
Met some really nice people from out of town. The staff was extremely helpful and accommodating.
Found a cockroach in our room and they charged me and my wife credit cards for our stay.
Spacious and clean rooms. In a great area. Comfy pillows.
Overall, my stay at Candlewood was very good. The only thing I can say of a critical nature, is that their printer did not work to print boarding passes. However, Hotel staff let me use their computer and printer so that I could print my boarding passes. I thought the items to buy at the hotel for food we're a little bit expensive. Other than this, I would recommend Candlewood Suites to anyone.
The room was very nicely appointed with a small kitchen. We had a little trouble with the electronic keys but it was resolved very quickly. Pet fee was a one-time $75 which adds to the value of the room and hence the lower score in that area.
Thank you for taking the time to tell us about your experience at Candlewood Suites Lafayette. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites, and if I can be of assistance to you, please contact me directly at 3379846900 or brandontilley.ihgsales@gmail.com. Sincerely, Brandon Tilley General Manager 3379846900 brandontilley.ihgsales@gmail.com