Waterpark Hotels in LaFayette, NY

"When we checked in our room it was decent, it didn’t smell fresh but it didn’t stink. We discovered the tv wasn’t working and when we called the front desk they stated they were aware and it would be fixed tomorrow. They offered no apology or accommodation. Our shower leaked the entire stay and the shower knob broke. They didn’t offer clean towels nor did they clean our room or offer to take the trash out and we were there 5 days and were a family of 4. I will NEVER stay here again nor would I recommend anyone. For what we paid $1381, we should’ve received much better service than that. "

"My family and I stayed one night on our way to Boston. Having been used to staying at a Holiday Inn & Suites or a Residence Inn by Marriot, staying at this Randolph Hotel in Liverpool a complete disappointment. The facility was worn down looking and the staff were far from accommodating. I would not recommend anyone staying at this location."

"Spacious room. Beds were very comfortable."