Ryokan Hirashin3.0 out of 5.0
Recent guest reviews
We wanted to experience a Ryokan and the Japanese tradition and we were well disappointed. The first room we got smelled like cigarets. At first, when we told them, they only wanted to spray around, I had to hold my point to have a new room. The rooms are dark and old. It really needs to be refresh. Scratch on the walls, white paint turning yellow etc. The dinner was ok... but not worth it. It did not seem very fresh. The breakfast was terrible. I would not recommend this place.
We spent 3 nights in Kyoto and wanted to spend one night in a ryokan. Hirashin was clean, comfortable, and provided us the experience of in-room tea table, sleeping on a mat, and bath house. We also chose the breakfast option, which was a traditional Japanese breakfast, so be prepared for miso soup, rice, and fish and veggie dishes. I enjoyed the breakfast, my wife did not (personal tastes). Hirashin is in a good location, easy walk to the market, several excellent local restaurants, walkable to Gion during the day. We bussed to the Philosopher's Walk, toured the large temple at the start of the Walk, then spent rest of the day walking back along the Walk, thru Gion, lunch on the river, thru the market, etc. Three-stars is not meant to reflect any negatives, but Hirashin is truly just an "average" hotel in the Kyoto area.
Location: 8/10 Cleanliness: 8/10 Service: 6/10 Wi-Fi: 2/10 Comfort: 8/10 Good location, within walking distance of several subway lines. Lots of food options nearby. Service was friendly but can be a bit slow at times. Check in was at 4pm (and not a moment earlier). Wi-Fi was free but quite useless with constant drop outs and slow performance. The room was spacious for 2 people and kept clean each day, although the venue is showing some wear and tear throughout. The hot baths in the basement was well enjoyed after a long day of sight seeing. We paid 33,000 yen per night which is expensive for a venue of this quality, however, this is peak season and the price was in line with increased demand. Overall, I was reasonably satisfied with my visit, but would not look to stay here again.
This was far from what we expected which was a more relaxing experience. The check in staff was unfriendly, the reception was run down and smoke filled. The whole hotel is run down, looks more like a camp site, very tacky and feels unclean. The corridors dingy and dark. The rooms themselves were huge by Japanese standards but again, even though I know it was clean, it all felt very dirty and unhygenic. The bathroom and toilet linoleum flooring again felt very sticky and dirty. I liked the low table and chairs in the room, nice tea service. The bedding that was put out at night was fine, very warm doonas. The breakfast at this place is abhorrent. Very happy to try local cuisine, but needs to be adjusted to western palette somewhat. We sat through the first breakfast, but the next morning was just deplorable and had to leave. Again the room, down a dingy dark corridor where breakfast was served with an elderly lady standing on top of you left a lot to be desired. We opted for the dinner service which although overpriced, was the only saving grace of this place. The lady serving was delightful, there was plentiful food. Dingy, dark, unmoving staff, smoke filled, felt dirty. Location is good to access the main shopping and local sights.
Wanted to try a ryokan, this wasn't really the traditional building we had expected. All the staff were very friendly and the location is ideal to explore the Nishiki market and surrounding area. The rooms are traditional but housed in a modern shell plus there are Onsen in the basement. Our room had a bit of wear / damage, the air con was noisy and didn't cool the room at all. We'd opted for the evening meal in our room, which all came at once, we weren't sure what many of the dishes were or what order to eat them. Breakfast was all Asian, fish, rice porridge, chicken / tofu broth. It was an experience but for us, the room without the food would have been a better option.
We wanted to have a more authentic experience while in Japan and were told we needed to stay at a Ryokan. We found this place online and it was great. The room was what I had expected, but the meal was an amazing experience where they brought the food into our room. There was sushi, miso, tempura and a number of other items which I can't name, but were delicious. Overall, the place was a little overpriced, but from all of the research that we did, this was fair value for what you get. They had separated baths for men and women, where we were able to soak in a large hot bath. We also got the breakfast which was equally as good.
overall this place was ok - we had a nice room that was really warm and futons weren't as comfy as others we had stayed in . we booked the sukiyaki dinner for the night and weren't that impressed with it , was a quick throw together and poor quality beef just not as we have had in small shops ! for the price of the food was not worth it - for the room itself was really good and with the bath as well was a nice touch , staff were really friendly and polite main disappointment was the dinner !
It is not a real Ryokan, modern version…But that said, with the exception of messy check in, service was old school meaning very good… There was a mix up during check in early morning: i had cancelled my first booking and replaced with a new one (with different dates), but they somehow assumed totally cancelled. Once we got that sorted, we paid, deposited our luggage, saw our room number written down and went out. When we came back, receptionist (different from morning) claimed that we had cancelled our room :( we had to show our credit card receipts to prove that we had checked in early in the day. finally we were given a room, different from the one assigned early morning…meaning they went ahead to cancel my booking even After payment made, room assigned plus our luggage were already with them! How illogical is that? We had the breakfast package which was good, also got ourselves shabu shabu dinner in our room, that was good too… Wish they provided cool water in room or at least water dispenser in corridor…
The room was exceptionally disappointing: a Motel 6 version of what a ryokan should be like. Absolutely the cheapest appointments and furniture. Only plus: very helpful and friendly staff--- wonderful gentlemen.
We were not sure what to expect staying in a ryokan but this ryokan is a great mix of modern hotel and traditional ryokan. The lobby area is very modern and the rooms very traditional. The rooms are very spacious and have everything you need including a flat screen tv. Sleeping on the floor takes a little getting used to but the sleeping area was comfortable. The staff were so helpful and really went above and beyond even googling the answers to questions we had. The gift shop also has some lovely items at some very reasonable rates. The location is amazing, close to the food market, the main shopping street and Gion. No need to use the subway much if at all. the breakfasts were traditional Japanese style and very well presented. They are served to you by very sweet ladies. The spa baths downstairs are also great and very clean. I would highly recommend a stay here and would stay here agian myself if ever in kyoto.
- Close to Nijo Castle and Gion Corner
- Free WiFi and wired Internet in public areas
- Concierge services
- Laundry facilities
Located in Central Kyoto, Ryokan Hirashin is within a mile (2 km) of popular sights such as Nijo Castle and Gion Corner. This 27-room, 3-star ryokan welcomes guests with conveniences like concierge services, a computer station, and free newspapers in the lobby. Also close to this Karasuma ryokan are Kyoto Imperial Palace and Kiyomizu Temple.
For your convenience, breakfast is available for a fee.
Ryokan Hirashin's 27 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Safes, phones, and ironing boards are also standard.
Guests of Ryokan Hirashin enjoy free WiFi in public areas, a computer station, and free newspapers. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include laundry facilities, a gift shop, and a TV in a common area.
Reviews from Trip Advisor
60.0% of guests recommend this hotelTotal of 104 reviews