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The Acacia Retreat

3.0 star property
Lodge in Bentong with a 24-hour front desk and a coffee shop

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Photo gallery for The Acacia Retreat

Outdoor pool
Simpleton Room King | Desk, iron/ironing board
Twin Room (Bachelor Pad) | View from room
Wood Shelter 1 King Bed | Desk, iron/ironing board
Lake

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Lot 3579 & 3580 Lebuhraya Karak E8, (LPT) Km 70, Bentong, Pahang, 28600
  • Genting Highlands Premium Outlets
    ‪43 min drive‬
  • Genting SkyWorlds Theme Park
    ‪49 min drive‬
  • First World Plaza
    ‪49 min drive‬

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Room options

View all photos for Simpleton Room King

Simpleton Room King | Desk, iron/ironing board

Simpleton Room King

  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Simpleton (Triple Bed)

Simpleton (Triple Bed) | Desk, iron/ironing board

Simpleton (Triple Bed)

  • 559 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Simpleton Double (Balcony)

Simpleton Double (Balcony) | Desk, iron/ironing board

Simpleton Double (Balcony)

  • 559 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Mansion

The Mansion | View from room

The Mansion

  • 1097 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Red Brickade

Red Brickade | Desk, iron/ironing board

Red Brickade

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Wood Shelter 1 King Bed

Wood Shelter 1 King Bed | Desk, iron/ironing board

Wood Shelter 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Wood Shelter 2 King Bed

Wood Shelter 2 King Bed | Desk, iron/ironing board

Wood Shelter 2 King Bed

  • 419 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Wood Shelter Triple Bed

Wood Shelter Triple Bed | Desk, iron/ironing board

Wood Shelter Triple Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Bachelor Pad Room

Bachelor Pad Room | View from room

Bachelor Pad Room

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Bachelor Pad)

Twin Room (Bachelor Pad) | View from room

Twin Room (Bachelor Pad)

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

The Smurf

  • Sleeps 2
  • 1 King Bed

View all photos for Simpleton Room Twin

Simpleton Room Twin | Desk, iron/ironing board

Simpleton Room Twin

  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Bentong

The Acacia Retreat places you 31.5 mi (50.7 km) from Genting Highlands Premium Outlets. This 60-room, 3-star lodge welcomes guests with a restaurant, an outdoor pool, and free self parking.
View more Lodges in BentongOpens in a new window

What's nearby

  • Genting Skyway - 41 min drive - 28.8 miles
  • Genting Highlands Premium Outlets - 43 min drive - 29.3 miles
  • Genting SkyWorlds Theme Park - 49 min drive - 31.7 miles
  • First World Plaza - 49 min drive - 31.7 miles
  • SkyAvenue - 50 min drive - 31.9 miles

Restaurants

  • ‪Restoran Cinta Rasa Aireena - ‬9 min drive
  • ‪Dapur Kita - ‬10 min drive
  • ‪Gerai Tepi Jalan - ‬9 min drive
  • ‪Rimba By Dking - ‬5 min drive
  • ‪Lemang To'ki 2 - ‬11 min drive

About this property

The Acacia Retreat

Lodge in Bentong with a 24-hour front desk and a coffee shop
At The Acacia Retreat, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Additional amenities include free use of bicycles, laundry facilities, and a garden.
Recreational amenities at the lodge include an outdoor pool and complimentary bicycles.

Languages

English

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Front of property

Collection O 90861 Bentong Nature Orchard Homestay

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  • Free WiFi
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Collection O 90861 Bentong Nature Orchard Homestay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Acacia Restaurant &

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

More

  • 3 floors

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Acacia Retreat Hotel Bentong
Acacia Retreat Hotel
Acacia Retreat Bentong
The Acacia Retreat Lodge
The Acacia Retreat Bentong
The Acacia Retreat Lodge Bentong

Frequently asked questions

Is a free cancellation option available at The Acacia Retreat?

The Acacia Retreat offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

Will I be able to park at The Acacia Retreat?

Yes, self parking is offered for free at the lodge.

Does The Acacia Retreat feature a casino?

No, The Acacia Retreat doesn't have a casino.

Is there an indoor pool at The Acacia Retreat?

No, this lodge doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Acacia Retreat?

Couples will appreciate amenities like an outdoor pool, a restaurant, and concierge services at this lodge.

Does The Acacia Retreat have a hot tub?

No, this lodge doesn't have a spa tub.

Does The Acacia Retreat feature a restaurant that includes a breakfast menu?

Yes, The Acacia Retreat serves breakfast for a surcharge at The Acacia Restaurant &.

Does The Acacia Retreat allow pets to stay for free?

No, pets aren't allowed at The Acacia Retreat.

Are there connecting rooms at The Acacia Retreat?

No, there aren't connecting guestrooms at this lodge.

Are there rooms with balconies that I can book at The Acacia Retreat?

Yes, some guestrooms at The Acacia Retreat offer a balcony.

The Acacia Retreat Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

derek

Disliked: Staff & service, property conditions & facilities

Refund issues

i went over there on Raya holiday, on 16th June. upon arriving when i try to check in, found out the room was booked, and was not reflected on Expedia, hence my booking was forced to cancel, although they offer another room which is smaller, but with an extra bed .however i have 3 adults and 1 pregnant woman with me. thus i requested cancel of the room. the Manager also agreed to refund to me in full. I am not sure if this is whose fault but until today about 3 weeks. i still have not yet to receive my refund.
Stayed 1 night in Jun 2018

8/10 Good

Mei Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
overall not bad. but location low coverage for mobile phone.
Stayed 1 night in Jul 2017

10/10 Excellent

wee peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant and relax stay near Bentong

We are quite surprise with the hotel overall ambiance and landscape is nicely done. It was a pleasant stay! We like the wood shelter.
Stayed 1 night in Jun 2017

8/10 Good

Isabell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gems

No price list for the recreation activities such as A TV, cycling.....whether it will mark up by the staff as they like? The pond is a bit smelly but we satisfy for the overall stayed. Clean big room with balcony, comfort bed , nice natural environment with fresh air, unique bathroom sink, every hotel room have very nice decor..... Staff need to improve theirs English language.....they only understand bahasa Malaysia.....
Stayed 1 night in May 2017

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escape from busy cities

Very nice, affordable, pleasant and quiet place just away from the highway. The room was big, with a large and comfortable bed. Wooden houses and bungalows and superb wooden furniture. Only cold water in the bathroom but who cares when it's so hot outside? Dinner was great with local dishes expertly cooked.

4/10 Poor

Azni, KL, Malaysia

Disliked: Property conditions & facilities

Frustrating

This was my 3rd trip to this place unfortunately we are not able to stay at da place dat we hv booked n paid for due to electricity prob. Although we were given different type of rooms (wood shack) im still not happy cos it is a family gathering n the mansions that we hv chosen is much better cos everybody could room in together n it is nearer to da pool. Pool is also not clean. Also our fishing bait that we left overnight at da balcony got stolen.. security is not good n hotel mgt doesnt seems to care much or compensate us.

8/10 Good

M, Malaysia

Liked: Staff & service

vey natural environment hotel

A very great place to escape the city. Overall was just nice, worst part is the kitchen side, taste was great . prepare time is super worst ! 3 dishes have to b wait for over an hour. Give a big thumb up to all de staff, they is very helpful and friendly.

4/10 Poor

Hiew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay in a hotel

Acacia is not ready to accept guests. First, the ponds surrounding the rooms were filled with a disgusting layer of pollutant which looked like oil, the water was stagnant and the colour was scary. Secondly, the room was dusty at all the edges and corners. Thirdly, there was no hot water from the shower. Next, the restaurant was totally unprepared to receive guests. They couldn't even provide simple bread, the waiter couldn't understand what a fried egg is, he brought us omelette. Seemed there was nothing in the kitchen, he asked if we could have fried rice for breakfast! Terrible! Terrible! Terrible! This hotel should either buck up or not operate at all. They do have a nice place, such a pity they can't manage.

8/10 Good

Bo Møller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, cosy, good service in the middle of nowhere

Extremely good service. Quality buildings in the middle of no where. Restaurant prices slightly above average and the food was average. Again service very good. Nearby motorway not as noisy as expected.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

It's a nice and cozy environment

Staff are friendly, breakfast is good. It would be nicer if they can do some cleaning to the pond.

6/10 Okay

aei, kuala lumpur

Liked: Room comfort

Bilik yang selesa

Masa cek in, lambat sebab tak ada line. Lepas tu kene tukar bilik dan tambah duit. Bilik selesa kecuali lantai bilik air yang sedikit berlumpur.
Stayed 1 night in Nov 2017

4/10 Poor

Bo Møller

Disliked: Staff & service, room comfort

Used to be good

Stayed at this hotel around a year ago - at that time the service was perfect. Sorry to say, now it is average. We booked dinner and ordered food a the next door Chinese restaurant at 13:30 hours for delivery to our room at 18:30 hours. At 19:30 hours I cancelled the dinner. Our room was big, but hardly any furniture inside.
Stayed 1 night in Oct 2017

6/10 Okay

manon, maleisie

Disliked: Staff & service

Good for one night

Close by highway is easy if you need a place to stay for one night. Restaurant is not ready yet to give you a welcome feeling
Stayed 1 night in Aug 2017

10/10 Excellent

Theresa, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super zum Entspannen

Unser Hello-Kitty-Zimmer war sehr schön geräumig, liebevoll gestaltet und super ausgestattet. Mit einem tollen Balkon über dem See und einem wunderschön angelegten Pool direkt vor der Tür. Die ganze Anlage ist einfach perfekt um zu entspannen - sie liegt in der Nähe einer Straße (von der man nicht viel mitbekommt) und gut mit dem Auto zu erreichen ist. Allerdings war die Kommunikation mit den netten Mitarbeitern des Resorts etwas komplizierter, da nicht alle gut englisch sprechen und somit ein paar kleine Missverständnisse entstanden sind. Das Essen ist wirklich vorzüglich und wird von einem sehr guten Koch zubereitet. Traumhaftes Resort, schön gepflegt, neu und sauber gehalten doch leider etwas ab vom Schuss (man braucht ein Auto um wegzukommen).

6/10 Okay

Boon Jang

Liked: Staff & service

大自然的酒店！

新！員工經驗少！