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Resorts World Genting - First World Hotel

3.0 out of 5.0
  • Steps from Genting High...
  • Free WiFi in public areas
  • Onsite dining
  • Fitness center

Recent guest reviews

This 6000+ room hotel had 5 very slow people checking people in. If you book on Orbitz, you are not checkin kiosk eligible, so you must queue in line. It took over an hour to checkin.

I stayed there on my birthday & had a good rest while im there. I slept for long hours & it felt great. The weather was abit cold & windy @ that time. Theres only 1 thing that bothers me while i was there. Suddenly on my 2nd day i got a wake up call knocking on my door when i did not request for it nor my mum either. It really ruined my sleep when i have to get up to open the door! What kind of mistake is that? Please dont let such things happen again! Tq.

Nice set up of rooms. Nt really a gd idea on d split bathrooms & shower. Esp d shower area nt so convenient. Gd option 4 hvng d triple deluxe room. Nd 2 improve more on d in-room services such as clean up room, answering calls whn needed & esp on services in attending 2 guests needs prior 2 privacy & respect.

Good Hotel, too big, recommend it to the people who like Casino

The room overall was good except view outside still on construction , weather was great too

World Club Room the new version is much better than the old one..

The room is small and we doesn't have much options about the tv channels.

Ths is my 1st experience 2 stay @ d World Club Room. It was spacious & very comfy. Bfast was great @ d World Club Lounge. Thx 4 gving me great discounts on d rooms! Luving it!

nothing to complain so far, just it's better have toothbrush n toothpaste,more tv channel,slippers and the most important is no wifi...omg,3 days without internet connection...so boring... anyway it still valueable with the price.

finally got a better service with a much better room.

this hotel will be the only choice I pick when im in genting.

We went to Genting to get away, and just visit the amusement park and the mountain top view. It was a good room. It needed to be cleaner smelling and the room could of been cleaner. I got a world suite room. The bathtub was too small for a tall man like me, but the shower was nice. The hotel receptionist didn't see that my reservation was in the records, because of mis spelling so I spent fourty minutes trying to figure that out. I was not too happy about that. We didn't order any room service or anything. All the TV channels are in Malaysian haha. So don't plan on watching much if you don't speak it fluently. This trip was not so good compared to other trips i've taken around the world, but its better than nothing!!

We had stayed at this hotel before and so knew it was only average accommodation but this experience was far worse than previous. Firstly our booking had been incorrectly put down as being for one person and [...]tried to remedy this with the hotel. We received an email from [...]to say the booking was now correct and there would be no charge for the extra two people. However when we got to the hotel we were told they had no record of the change. They agreed to allow three people in the room but refused to give us breakfast for my son, instead charged us $10 a day for it. We were given a room on the 24th floor which overlooked the theme park. We were happy with this till we got in and found it smelt and the bathroom was leaking. We settled in for a rest to be woken by fire alarms and people running down the corridor screaming. I thought that was it, stuck on the 24th floor as the building burnt. We went into the corridor to be told that they were only testing the alarms and lighting and no need to be alarmed. Now surely some warning should have been given to ensure there was not mass panic. I was really nervous about going back to my room.the Genting concept is a good one but they have let the place run down. Many of the rides in the theme park were closed, food was expensive and substandard and overall it was not a great experience.

it wss just an ok trip. hotel was nice, rooms were clean but the staffs need to be more professional

Genting Highlands Resort Genting Highlands Pahang

Hotel highlights

  • Steps from Genting Highlands Theme Park
  • Free WiFi in public areas
  • Onsite dining
  • Fitness center

Resorts World Genting - First World Hotel places you next to Genting Highlands Theme Park and Arena of Stars. This 6083-room, 3-star hotel has conveniences like 2 restaurants, a coffee shop/café, and a fitness center. Centrally located in Genting Highlands, the hotel is connected to the convention center, and a short walk from Skytropolis Indoor Theme Park and SkyAvenue.


Dining

Enjoy dining at one of 2 onsite restaurants including The Food Factory, which specializes in international cuisine. You can sip a beverage at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

Guests can expect to find a TV with cable channels.


Property features

Resorts World Genting - First World Hotel features a fitness center, free WiFi in public areas, and a business center. Onsite parking is offered for a fee. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this spa hotel include coffee/tea in a common area, express check-in, and a garden.

Room options

Y5 Triple Room

Queen 1 | Sleeps 3

Superior deluxe

Queen 1 | Twin 2 | Sleeps 2

World Club Room

Full 2 | Queen 1 | Sleeps 2

Y5 Deluxe Room

Queen 1 | Twin 2 | Sleeps 2

Guest reviews for Resorts World Genting - First World Hotel

Everyone (2) Business (3) Couples (3) Family (4) Friends (2)
2

checkin slow and understaffed

Everyone

This 6000+ room hotel had 5 very slow people checking people in. If you book on Orbitz, you are not checkin kiosk eligible, so you must queue in line. It took over an hour to checkin.

By , from Thailand on Feb 9, 2018

3

bdy trip!

Everyone

I stayed there on my birthday & had a good rest while im there. I slept for long hours & it felt great. The weather was abit cold & windy @ that time. Theres only 1 thing that bothers me while i was there. Suddenly on my 2nd day i got a wake up call knocking on my door when i did not request for it nor my mum either. It really ruined my sleep when i have to get up to open the door! What kind of mistake is that? Please dont let such things happen again! Tq.

By , from Ampang on Oct 23, 2017

2

new rooms tryouts

BusinessTravelers

Nice set up of rooms. Nt really a gd idea on d split bathrooms & shower. Esp d shower area nt so convenient. Gd option 4 hvng d triple deluxe room. Nd 2 improve more on d in-room services such as clean up room, answering calls whn needed & esp on services in attending 2 guests needs prior 2 privacy & respect.

By on Jun 7, 2015

3

travel

Couples

Good Hotel, too big, recommend it to the people who like Casino

By on Nov 26, 2014

3

fair price

Families

The room overall was good except view outside still on construction , weather was great too

By on Oct 8, 2014

4

usual trip

Families

World Club Room the new version is much better than the old one..

By on Sep 20, 2014

5

an average room expectation

GetawayWithFriends

The room is small and we doesn't have much options about the tv channels.

By on Jul 25, 2014

4

world club!

Families

Ths is my 1st experience 2 stay @ d World Club Room. It was spacious & very comfy. Bfast was great @ d World Club Lounge. Thx 4 gving me great discounts on d rooms! Luving it!

By on Jun 20, 2014

4

good location, just a bit far away from skyway

Couples

nothing to complain so far, just it's better have toothbrush n toothpaste,more tv channel,slippers and the most important is no wifi...omg,3 days without internet connection...so boring... anyway it still valueable with the price.

By on May 28, 2014

4

business trip

BusinessTravelers

finally got a better service with a much better room.

By on Sep 22, 2013

Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Pahang 69000
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.