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Putrajaya Shangri La

5.0 out of 5.0

Recent guest reviews

Very good and enjoyable stay with excellent service such as nice food and beverage during breakfast, lunch, dinner & supper, guest room cleanliness, friendly staff, green environment with green scenery, comfort atmosphere,

Just in case you are wondering about the schedule for the shuttle. It's great and always on time. The driver was verry kind and cheerful person. Prior booking to The shuttle is advised. I hope the photo I attached will be helpful in future planning.

A few days here whilst on business. The hotel is lovely set in a green area in Putrajaya. The bed was exceptionally comfortable and the public areas well looked after. Plenty of choice at breakfast and the food in the restaurant for dinner was ok too. Staff were lovely. Maybe a bit characterless. Used Uber to get around which worked great.

The first thing I thought of when I reached the hotel and got my room, What are those people with low rating towards Putrajaya Shangri-La blabbering about. Before I booked this hotel I nearly didn't due to some of the stupid comments I read within the reviews.Therefore I would like to give my observation and highlight the following: - Room is Great with everything you can imagine provided inside (even a torchlight and alarm clock, minibar, iron, iron-board, hairdryer, everything! ). - Bathroom is fabulous and super clean with both bathtub and shower and the water pressure is superb. - Balcony is wonderful with a view and calmness you cant forget for a long long time. - The bed is five star quality and the reading desk is super big with a built in mirror! - Air-conditioning was excellent and the thermostat is working fine. - The hotel lobby is very cozy. - Free free drinks at the lobby from 6-7pm (in my room selection) Juice, Pepsi, ect... - Wifi is free and fast and the coverage is everywhere in the hotel. - Valet parking for RM15/night is available with multiple use per day. -Free parking is also available a little bit far (100m) but a 24/hr van is on standby to take you to the lobby. The shuttle to Putrajaya, Cyberjaya, IOI city mall, Alamanda and Putrajaya sentral is always on time and a fixed schedule is posted in the lobby and in each room. (free of charge) both ways. -Breakfast has enormous varieties of food, who said it is limited? better check your eye vision. In summery the cheese station alone has 6 types of cheese and the egg station has a chef just waiting to fulfill your tummy desires. 6 juices, Salads with expensive choices, fruits with more than 6 types, Malaysian, Chinese, Indian and western food all in one place at the same time. -Swimming pool is fantastic and is open until 10pm! lifeguard is always on duty. Water is super clean. -Gym is also not to be left out from this review, It was great and everything from towels to free water was there. I can keep writing forever but I just highlighted some issues that were wrongly judged in the previous reviews,. My final recap is that when I first came to check in. I asked to change my room due to some personal preference from my side (room was fine) and the front desk were more than happy to fulfill this request without hesitation. So plz ask before hating. I am so happy and hoping to stay there again in the near future, Thanks for taking time to read my humble review. :)

Off the bat, don't judge a book by it's cover. Yes the outside looks a little old but the interior's very nice. It's obvious a hotel suited to business travellers which I don't mind but it actually caters quite well to families too with a kiddies pool and room The room itself is large enough to accomdate a young family and yes there's a kids channel on TV. It's need and pleasent. Staff I need to commend. One phone call and things happened. Hotels in Singapore can learn from that There's a free shuttle bus that'll take you to the major shopping around the area and a buggy taking you to the car park. Nearby are some of Putrajaya's most beautiful parks and gardens. I think the word I'm missing here so far is Tranquility. There's a relaxation room along with a sauna in the change rooms near the pool. The gym is a professional gym. Anything negative? Well not really. Parking closer to the hotel maybe but the arrange they've got is fine. I've seen worst elsewhere. So besides a business trip, this actually quite a nice little romantic getaway or family weekender

Great food but rest of the experience less so. Internet was very slow, spa very basic etc.There was also a very strong smell in my room and I had to open the window each time I returned. The breakfast was nothing special, my coffee was served cold. However I had three dinners there and the buffets were excellent.

This property did not just dissapoint me twice. But thrice. Thank God the third time Im staying its free as the office paid for it. Truth is, for the price they paid, Id rather go somewhere else. The rooms are dated. Even the bed make weird sounds. Dirty lounge chair in the room. Snob staff at the reception. Not well trained. Dont even bother to look the guest in the eyes. Just check them in & shove them. Breakfast is nothing fancy. Crowded tables, newbie clearing up plates. Not even a good morning from the staff. Everyone seems to be rushing somewhere. People still not wearing swimwear at the pool. Which is unacceptable for hygenic reason. And they allow it. Last time I went there my daughter got a diarrhea for 5 days after swallowing the water from the kids pool. Overall, dont be fool by the shangri la name. It is by any mean not a shangri la standard.

Visited the Palm hill cafe at Shangri- la hotel putrajaya today. visited and dined there before on numerous occasions during the first few years after the opening. I had dined there for my breakfast lunch and dinner and during that time I considered the food as first class. I was there this morning after so many years and very disappointed with the food and ambience at the palm hill cafe. The breakfast was horrible and not much of a choice. Totally lacked ambience and the previous beautiful view of the garden is now blocked by the ballroom. No longer glamorous as before and would not visit it again. I wonder how the hotel room will look like now since the standard of the food and ambience at palm hill cafe has dropped to such low class. KL shangri-la hotel has everything of a 5 Star hotel and the food there is class one but can’t say so for putrajaya shangri-la. Hopefully Shangri-la putrajaya will restore its glory.

The place is amazing. The guest rooms are equipped with free Wifi and a bath tub! There's a swimming pool, a spa and a recreational park nearby. The people are warm and polite. Definitely considering this place for my next stay.

I spent four nights at the Shangri-La Putrajaya having been booked into there by a client. If I am free to choose a hotel in future I would not choose the Shangri-La Putrajaya. It's seen better days compared to the competitors. The decor and fittings are tired and dated, the food only fair, and the internet speed is appallingly slow and the stability dire. The lovely staff are the redeeming feature. I encountered very friendly staff who were able and willing to help. The service is the hotel's (almost) saving grace.

Taman Putra Perdana Putrajaya

Hotel highlights

  • Walking distance to Putrajaya Landmark
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Putrajaya Landmark is a short stroll from Putrajaya Shangri La, and other popular attractions like Putrajaya Independence Square are within a couple of miles (3 km). This 118-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. It's in the mountains and also a short walk from Melawati National Palace and Taman Botani Tropical Botanical Gardens.


Enjoy dining at one of 2 onsite restaurants including Azur, which specializes in Modern European cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start your day off with cooked-to-order breakfast, available for a fee.


The 118 rooms are air-conditioned and have an array of amenities, including patios, minibars, and coffee makers. Guests can expect free WiFi and wired Internet, along with cable TV. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and free bottled water are also available.

Property features

Putrajaya Shangri La features a full-service spa, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (MYR 15.00 per day)—also useful is limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.

Room options

Deluxe Room, 1 King Bed, Park View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 637 reviews