Dorsett Grand Subang4.5 out of 5.0
Recent guest reviews
I had made a booking to stay at the The Grand Dorset via one of the booking website. I specifically requested for a King Bed Smoking Room and to my surprise this was not highlighted to the Hotel and they were out of the room type that I booked. Fortunately, this wonderful front office staff by the name of Farah who attended to me was so kind and accommodating by obliging to upgrade me to a deluxe with a King Bed Smoking Room. Customer service like this goes a long way. I will surely come back to Grand Dorset the next time I’m at this part of the world. Thank you Farah.
We stayed here for a recent wedding. Great location. Staff lovely. Breakfast good, lots of choice, but no bacon. Rooms were nice. Mini bar is not stocked unless you request it. Nice Chinese restaurant at the hotel. Meal in the ballroom at the wedding was delicious.
i was make reservation under Eatigo for breakfast only but i personally never expected that breakfast Buffet is really big n very awsome the price is very cheap n the choices of food alot we all friends are very much impressed specially from the very kind full of smile service, than we all friend decided let sit also have lunch 😆 but Mr Rahman so kind for lunch he give us new table n also the buffet lunch very good, this place is really good for make some big events price also very good n choices of food is excellent + service given very kind manager Rahman him self given quite attention come several times n clean the plates from our table heart really satisfied from food n service i must come back really soon... BEST HOTEL AT SUBANG ....
This is my 2nd trip to this hotel,i book a Dorsett Room the reception give me in lobby floor, so when to the room the room looked horrible, so i approached to reception counter back again and meet the staff name YATIE told her about my room she reply me back that all the room is same even i mention to her that stay here before in 10th floor,then she show me the sarcastic face, I feel embarassed . THIS IS A FIVE STAR HOTEL ,AND WHAT KIND OF SERVICE IS THIS . After 20min she change my room to Deluxe Room in the another Block ,in that room the air-cond was not Cold , so i decided to check-out after our reunion dinner . I hope your staff can be train to handle guest in PROFESSIONAL WAY AND POLITE. But the Terrazza staff was WONDERFULL AND HELPFULL ,Mr.Azlan welcome us with Good Smile . Hope the hotel take this matter very serious .
Its a beautiful 5 star hotel in Subang. We selected this hotel for our convenience purposes as it is located next to Subang Jaya Medical Centre. Its a brief 5min walk to great array of restaurants and 10min walk to Subang Parade shopping centre. The lobby hotel is tastefully designed and the rooms are large clean and comfortable comes with a good size ensuite separate shower. The bed is comfortably large to roll around too. The appearance of the room and decor in the hotel may look slightly old fashion probably fromthe old Sheraton Hotel feel, we supposed. The hotel has a good size family pool an equipped gym. There are some good nite entertainment (good singers) at the lobby lounge where we can wind down and relax before we retire for the night. The staff are all well trained, helpful and friendly which is most important and they made the hotel warmth and welcoming. Thumbs up to the staff. Thankyou Dorsett Subang for making our weekend getaway so comfortable and pleasant. We highly recommend to travellers for business or pleasure.
Wow .... great facilities . Helpful staff . Close to shopping centre . Go and see staff Jaya , Shanti and Azim during breakfast and you will realise what were you missing all those years of customer service
I was stay and book by my company for 7 days stay at this hotel is really make me enjoy and happy .i always had a very warm greeting by beautiful girl name by Waty at Terazza entrance ,the next day she remember my room and my name ,the breakfast have are very big choices and variety, fresh Coffee make me wake up early morning ,always have a wounded full breakfast with lot of choice,restaurant staff Rehman really helpfull and really made my stay feel like an home .nice pool , gym and facilities,
What can I say fantastic beautiful hotel 5 stars throughout. Food in the restaurant excellent. The staff paticularly Som and Equira who worked on the 16th floor were excellent and attended to our party of 10 every needs. Perfect will stay here again next year again for the moto gp at sepang. Very happy.
Stayed early oct as attending a course nearby The location is just beside a private hospital Check in process went smooth,breakfast varies from local,western and asean food. Cant comment much as just stayed for a short while but overall i guess is ok
Excellent experience.... I stayed here for almost 60days. Comfortable living... All Staff in every section of hotel knows and show hospitality and guest care attitude... Sales team is very interavtive and takes care of guest. Specially like to acknowledge Mr. Leon Yew. Access to KL and other locations via free hotel shuttle service is very good. Restaurants and dining inside hotel is very nice. Like to acknowledge Mr. Azlan and Mr. Rehman and all their staff at Terazza Brasserie, for their great attitude and care. Hygiene, room cleanliness are taken care well by respective staff on 24/7 basis. Music band (Mr. Amri guitarist and Miss Jackie vocalist and their other three team) at Piano Lounge are asum for their cheering style and very good music. Laundry services and overall amenities of hotel are very good. Location of hotel in PJ and Subang is also a great plus for staying at Dorsett. Overall great experience of my said long stay at Dorrsett Grand. Regards and Cheers! TA (1255) 😊
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 872 reviews