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Good things - Room is clean and spacious. Bad things - Connection is slow, unable to connect to internet. Call reception, no one picks up the call. After few trial, finally someone pick up the call but unable to solve the connection issue. First time in my life, 4-stars hotel without toothbrush , toothpaste and receptionist not answering the call. Not recommended for business trip personnel.
Bed is comfortable. Wide selection of breakfast & tasty. Ample car park and not to worry about height limitation to access to basement car park especially when you are driving a MPV. Easy access to north/south highway. Nearby to Bangi shopping area.
Arrived and was told to transfer to apartment bcos electrical outage. After less an hour settled down in the apartment got a call from FO need to transfer to hotel bcos gen set only covers hotel...stay in the hotel room at 11pm power outage when called FO oh, no one inform you Sir, what a stupid reason, no one inform nad expect me to stay in a hot room...ow it's a whole Bnagi, again stupid!!! Outside all palces with lights!!! No courtesy to call, no courtesy to find out guests ok or not, tnrw early mng I've an appointment...what a stupid bunch!!!!
The room is very comfortable and the bed is super comfy. The area is a nice place, as there are ample and large place for parking, nice walkaway in between apartment, restaurant and the hotel. So you all can either book for a hotel or apartment style. The nice about apartment is they have a kitchenette area. The facilities are nice and good condition as we can access the gym and the pool. Nice thing about pool is they have a separate men and women pools, so it is nice for muslimah. The food was nice, but a bit pricey, but hey it is hotel anyway. The service was good, they even provided us complimentary of cakes before meal. Thanks!! Will definitely repeat, in fact we have booked for our parent stay at the end of August.
The hotel was nice but just the toilet was the major thing the hotel needs to change because the smell was horrible. Our first room had an air conditioner that wasn't working so with the hot water but in the end they managed to help us to change room.
Excellent Hospitality Product, well planed, great lay out. Very clean & friendly associates. Extensive Breakfast Buffet of good quality. Open Kitchen concept at the Saffron Brasserie. Plenty Car Park. Comfortable rooms. Lots of Function/Banquet room facilities. We like this place very much and will certainly be back. We are happy to recommend it... Note: The positioning of the bathroom watertab at the sink needs adjustment. (room 1216, see attached picture ) Also.. Pillows are thick n bulky - Need additional Soft Bed pillow for better comfort. Mattress is too Soft.
First time staying at Hotel Tenera. Check In around 920 pm. Ordered Kway Teow. Taste Ok but sadly it serve with un fresh tiger prawn. Will surely not ordering anymore in-room dining. In-room dining was recommended by the reception counter mentioning most of customers said the food is good that the food at the restaurant.
Let me start with the good things here. My first time here. Stayed here for 4D3N. Chose this hotel because it is near/convenient to the places I wanted to go. Check in and out was smooth & fast. Got the rooms as I requested which has twin beds & on high floor. Love the atmosphere and ambience of the hotel; so comfortable, quiet and cosy. I feel so safe staying here. Cleanliness was fantastic, bed and pillows were comfortable too. Toilet and toiletries provided were not disappointing too. Mostly all were good and definitely, I will be back here again for sure! Now, the not so good ones. Not much or major things. Just little glitches here and there. Housekeeping staffs knocked on my door TWICE in quick succession for TWO days at around 10am to clean my room even when I didn't ask to yet. I found it a bit annoying because I was resting and had to deal with this. Another thing is, I hope the staffs at the front desk could be more friendlier; like engaging conversation with guests like me during check in and out, not just wanting to settle the transaction soonest possible. That would help to give me more of the warm welcoming feel.
I can say, one of the best spread buffet ramadhan in Putrajaya and Bangi. Hearty authentic malaysian and western meal. Great varieties (a feast of local favourites) enough for big group at one time. Staffs are well trained, live up to the expectation of 4 stars hotel. Parking lot is abundant and prayer room is clean and spacious. The only comment is the registration/check in counter before entering the dining area, the procedure can be improved further. The rest is good enough, i would recommend this hotel for large group Iftar session.
The room is so comfortable it make you don't want to leave the room. As the hotel is new, the overall facility is brand new. The food for breakfast not that bad with a lot of varieties. The pool also nice although don't have the time to try it. Overall the stay was worth it.
Hotel Tenera places you within a 10-minute drive of popular sights such as IOI City Mall and Bangi Wonderland Waterpark. This 502-room, 4-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and an indoor pool.
Free buffet breakfast is served each morning from 7:00 AM to 10:00 AM. Enjoy dining at one of 2 onsite restaurants including Saffron Brasseries, which specializes in international cuisine. You can get a quick energy boost at the 5 coffee shops/cafés.
All 502 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Laptop-compatible safes are also standard.
Hotel Tenera features 2 outdoor pools, an indoor pool, and a children's pool. There's free parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.