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Hotel Seri Malaysia Genting Highlands

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Seri Malaysia Genting Highlands

A buffet setup with a variety of dishes and a coffee station.
A conference room with rows of chairs, a stage with a floral arrangement, and a red table.
A multi-story building with a white facade and black window frames, featuring a covered entrance and a parking area.
A hotel room with two beds, a desk with a telephone, a chair, and a window with curtains.
A hotel reception desk with a computer, a clock, and a sign that reads 'Hotel Genting.'

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
No 11, Jalan Jati 1, Goh Tong Jaya, Genting Highlands, Pahang, 69000
  • Place, Genting Skyway
    ‪19 min walk‬
  • Place, Genting Highlands Premium Outlets
    ‪2 min drive‬
  • Place, Happy Bee Farm & Insect World
    ‪3 min drive‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪60 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, each with a red patterned throw blanket, a bedside table with a lamp, and a framed picture on the wall.

Standard Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a desk with a telephone, a chair, and a window with curtains.

Family Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room (Queen)

Standard Double Room (Queen) | View from room

Standard Double Room (Queen)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, bed sheets

Family Room

  • Sleeps 3

Standard Queen Room

  • Sleeps 2

About the neighborhood

Genting Highlands

Located within a mile (2 km) of Genting Skyway, Hotel Seri Malaysia Genting Highlands is within 2 miles (3 km) of Genting Highlands Premium Outlets. The 124 rooms at this 3-star hotel include minibars, coffee makers, and TVs.

What's nearby

  • Genting Skyway - 19 min walk - 1.0 mile
  • Genting Highlands Premium Outlets - 2 min drive - 1.0 mile
  • Happy Bee Farm & Insect World - 3 min drive - 1.7 miles
  • First World Plaza - 11 min drive - 4.7 miles
  • Genting SkyWorlds Theme Park - 12 min drive - 5.0 miles

Getting around

  • Batang Kali Station - 28 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 64 min drive

Restaurants

  • ‪Kedai Makanan Loong Kee (龙记小菜馆) - ‬3 min walk
  • ‪Kedai Makanan Lok Lok Corner 66 - ‬4 min walk
  • ‪新群记（26）海鲜饭店 - ‬2 min walk
  • ‪鳳記 Fenix Restaurant - ‬4 min walk
  • ‪Restoran Nasi Kandar Genting - ‬1 min walk

About this property

Hotel Seri Malaysia Genting Highlands

Guests of Hotel Seri Malaysia Genting Highlands enjoy features like meeting rooms, a business center, and laundry facilities. Free parking is included with your stay. Front-desk staff can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a reception hall and a convenience store.
For entertainment, guests can expect to find TVs. Other standard amenities include minibars, coffee makers, and safes.

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Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Seri Genting HIghlands
Hotel Seri Malaysia
Hotel Seri Malaysia Genting HIghlands
Seri Hotel Malaysia
Seri Malaysia Genting Highlan
Seri Malaysia Genting HIghlands
Seri Malaysia Hotel Genting HIghlands
Seri Malaysia Genting Highlands Hotel Genting Highlands
Hotel Seri Malaysia Genting Highlands Hotel
Hotel Seri Malaysia Genting Highlands Genting Highlands
Hotel Seri Malaysia Genting Highlands Hotel Genting Highlands

Frequently asked questions

Is free cancellation available at Hotel Seri Malaysia Genting Highlands?

Hotel Seri Malaysia Genting Highlands provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Hotel Seri Malaysia Genting Highlands?

This hotel is located in Genting Highlands within a short 18-minute walk of Genting Skyway. You'll also find Genting Highlands Premium Outlets and Happy Bee Farm & Insect World within a short drive.

Will I be able to park at Hotel Seri Malaysia Genting Highlands?

Yes, self parking is offered for free at the hotel.

Does Hotel Seri Malaysia Genting Highlands feature a casino?

No, Hotel Seri Malaysia Genting Highlands doesn't have a casino.

Will I find an indoor pool at Hotel Seri Malaysia Genting Highlands?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Seri Malaysia Genting Highlands?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and concierge services.

Are there hot tubs at Hotel Seri Malaysia Genting Highlands?

No, this hotel doesn't have a spa tub.

Does Hotel Seri Malaysia Genting Highlands have a restaurant that serves breakfast?

No, Hotel Seri Malaysia Genting Highlands doesn't have a restaurant that serves breakfast.

Will Hotel Seri Malaysia Genting Highlands allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Seri Malaysia Genting Highlands.

Are there connecting rooms at Hotel Seri Malaysia Genting Highlands?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Seri Malaysia Genting Highlands?

The closest major airport to Hotel Seri Malaysia Genting Highlands is Subang (SZB-Sultan Abdul Aziz Shah), which is about 23.5 mi away.

Can I book a room with a balcony at Hotel Seri Malaysia Genting Highlands?

No, there aren't any guestrooms at Hotel Seri Malaysia Genting Highlands that offer a balcony.

Hotel Seri Malaysia Genting Highlands Reviews

Reviews

5.6
Rating 10 - Excellent. 13 out of 242 reviews
Rating 8 - Good. 50 out of 242 reviews
Rating 6 - Okay. 84 out of 242 reviews
Rating 4 - Poor. 47 out of 242 reviews
Rating 2 - Terrible. 48 out of 242 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Phi Pang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is good when we ask to change the given room at the last end corner to the middle one...
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Muhamad Firdaus bin

Liked: Staff & service, amenities
Overall experience is great only toilet are not clean with taint
Stayed 2 nights in Sep 2022
Verified

8/10 Good

SOLIHA

Liked: Staff & service, amenities
Hotel located in a quite busy commercial area but that makes it convenient for meals and grocery shopping. Large reception area and restaurant. It has its own free parking in the basement. Chose to stay there as it was value for money and just a 1-km drive to the Genting Premium outlet. The triple room was really spacious but the bathroom was disappointingly small. The toilet bowl was leaking and the walls lacked proper attention for a 3-star hotel. Still, looking beyond all these, it is still a good, convenient hotel for a repeat visit.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

Old Hotel

They didn`t find my booking through Hotel.com. Simple Buffet Breakfast. Old Hotel located at Gohtong Jaya. Front Office staff still call me after I already Check Out.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Room facing main road at gohtong jaya. Most window is damaged and cant closed properly. Busy & noisy sound from road on morning.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Room is not clean. Water heater didnt work properly. Condition of bed sheet is terrible. No tv channel
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Mohd Rahman Bin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not stay there again in future.

It was a very old hotel...need a lot of improvement and need major renovation...its look like haunted house and very quite and scary at times and room was not so clean.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Michiyuki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

人生で最悪HOTEL。

あまりにも酷い。部屋は不潔。バスタオルも不潔。 朝食は冷えたパスタに冷えた珈琲など。 こんなHOTELは廃業したほうがいい。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good placs for relaxing with cool weather and nice view.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
This hotel room was huge. They provide the basic necessary. But the furnishing was old and i remember seeing a note that states that they will charge RM20 if tenant moved the bed location. This is a surprise to me.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Kalai

Liked: Cleanliness, property conditions & facilities
So far all ok... shower heater need to upgrade new system. Get very tasty break fast...
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
This was a nightmare, dirty, smelly, your deposit in the toilet ends up at your feet, dirty towels with stains you can only imagine what the cause was, I have visited nearly 90 countries, this is the first time I have complained, Expedia should drop this hotel from their selection... It's a bloody disgrace
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Irma Intan Ezliena

Liked: Staff & service, property conditions & facilities, room comfort
location is good but the service is quite bad.. breakfast not much choices..
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Azivy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to be cleaned!!!

I strongly suspect that the sheets were not washed - it was stinky ! When asked to change , the respond from the housekeeping staffs were ‘we already changed the sheets’! The carpet was dirty and the hallway was musty.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Like - location Dislike - condition of room and amenities provided.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price for the room. Cosy for it's age.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
not much good n unhappy to stay
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acces.. Easy parking..
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Tyra

Disliked: Property conditions & facilities
Spacious room, but the toilet need a maintenance
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Vanessa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

bad room

exterior of hotel looked alright but the room was horrible! doors were squeaky, windows latch were broken. room had a musky smell. carpets were gunky to the feet and the toilet bowl was dripping all night long.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Diana Shafrida

Liked: Staff & service

Location

Strategic location, good view
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2019
Verified

4/10 Poor

Siti Nurwaty Endah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair

Poor
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
considering checkout late bcs want to solat first
Stayed 1 night in Apr 2019

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