Empire Hotel Subang4.0 out of 5.0
Recent guest reviews
Location: Around 25mins from Subang Airport. The hotel itself is connected to Empire Shopping Mall which is quite convenient as you can get food and shopping easily without driving out. Parking is free if you are hotel guest, just give your parking ticket to the front desk staff they will help you to waive off the parking fee. Check in: Just have to show front desk staff the hotel voucher and IC, no need to pay any deposit. Room: We stay in Premier Essential Room for 2 nights. The room is quite spacious, working desk area and the “bed room” are separated by the shower room. Love it as the shower area and toilet are separated by a glass, so the toilet bowl and floor won’t get wet easily when we take bath. Shampoo + shower gel, shower cap, towel and hair dryer are provided. Toothpaste and tooth brush are provided upon request. We requested for a King size bed, it is quite comfy and pillow are soft enough for us. Service: My washroom toilet got stuck on the 2nd day morning and I requested them to send someone up to fix it and they came up within 10mins and fix it for me. Front desk, concierge and housekeeping staff are quite friendly. Nothing much to complain.
The lobby located on the 2nd floor and has direct access to a small shopping centre which have a good range of restaurants, retail outlets and a supermarket. Very convenient for travellers. Good security. Keycard access elevators and rooms. Shared carpark with the shopping centre.The rooms are very good clean, comfortable and spacious which comes with a walk-in wardrobe and study, toilet (no bath) and a good extra large size king bed. The staff are friendly and helpful which made our stay very pleasant. The hotel shared the gym and pool with Fitness First, a tenant of the shopping centre. However, areas need serious improvement is that of breakfast buffet. Breakfast time btw 6am- 1030am. However, when we were there at 9am, some of the food containers at the buffet were left emptied and not replenished for guests until its requested. Sad. The other area which need to adjust is the room rates which do not match or commensurate with the facilities and service which are expected for the price we paid in comparison to other hotels. Its slightly overpriced.
We got the mock up room which looks very elegant (first thing came to mind was - Hermes) as it was mostly black and orange color. Staffs were friendly and the lobby is always busy and do expect some waiting time especially the guest lift. Shopping is convenient and there are lots of F&B outlets to choose from.
Lobby is on the Second floor. Design is modern but air conditioning was insufficient. Lift was somewhat slower than it should. Kitchen Art Brasserie is a small restaurant with limited choice needs to improve the cleanliness of its slippery floor and rather oily table top. Insufficient indoor lighting and the glare from outside is too strong and disturbing. Anyway, staff members were hard at work and friendly.
I spent two nights here and I was really impressed with everything they provided: the warm welcome and very attentive security officer, fast check-in process and many useful information and help from the FDA, great room, easy access to mall and around the city (by train or taxi), great breakfast menu option (especially the fresh squeezed orange juice and the egg-white omelette). Special notes to the egg-white omelette: one of the best egg-white omelette which I had for my breakfast-routine menu. Actually, I ordered egg-white scrambled because I had many bad experiences every time I ordered the egg-white omelette. But, when it came to my my table, it was perfectly cooked by the chef. The fast check-out process also applied, and the Front Desk team were very helpful to keep my luggage while I was taking my breakfast before leaving the hotel. Keep up the good work and many thank's!
Rooms are nice and clean; very modern with complete amenities. For some weird reason, for the 4 times I’ve stayed in this hotel, for my last two, I had experienced when the aircon broke down and I had to transfer rooms in the middle of the night. It was really terrible. I dunno if it were just a coincidence but two in a row can’t be counted as an accident. Breakfast food is nothing great. I stay for 3-4 days straight and you get a feel that the food is a leftover from yesterday’s buffet, reheated for next day’s use. The service isn’t tiptop as well. The staffs aren’t as friendly as well. The location is good since it has a mall beside it which you can go around and buy stuff when needed. There is a nearby train stop but have to walk for about 15 minutes. Its also 1 hour away from KL.
It's the first time we booked this place for our business trip. And I must say, of all the hotels in Subang Jaya, this hotel has the best, strongest wifi in the room -Hands Down!! We got ourselves a 2 bedroom unit. The space is adequate and place is clean. Service top-notch. Except that the living room and 1st room's ac is connected and it wasn't cold throughout our stay even though we have asked them to come over to fix it since day 1. It just wasn't repaired. Another inconvenience is that there isn't space for you to place your change of clothes or towels in the bathroom or for your toiletries. So, you literally have to wrap yourself in the towel and walk to your room to change. There are a few conveniences for staying here. The mall with all kinds of food and supermarket is just next door! So you can either get out on ground level and walk 5 steps across or go to B1 carpark and walk over. There are lots of carpark at this hotel because it's connected to the mall and it's sufficiently well-lit. And if you stay at the hotel, ask for the season parking card, so you don't have to keep going to the concierge to have your car-park ticket validated before you drive out.
Have stayed here several times on month-long work trips and i must say this is a good option in the Subang/Shah Alam area. Given the condition of traffic in KL, the hotel is conveniently located next to the train and light rail system, which connects you to the heart of KL within an hour. There are plans in the future for the light rail system to connect to the Subang airport, which makes it more convenient for travellers as well. There isn't much to shout about for the hotel room. The room is decently spacious and well furnished. A slight complaint would be the inability for me to adjust the airconditioning temperature in the room, as well as the extremely slow guest lifts. Given that it is a recurring problem throughout my stays there, I believe it is not something that can be rectified in the short run. The hotel does not have gym and pool facilities of their own, however, hotel guest can make use of the facilities at Fitness First in the adjacent Empire Shopping Gallery. Amenities wise, everything that you may need for your stay can be found in the Empire Shopping Gallery. There is also a wide variety of food options there as well. All in all, a good hotel for a comfortable business stay.
Hotel & Location: Good option if you want to save up and spend less for a large room. Located right above Empire Shopping Gallery for shopping, dining & it is opposite Subang Parade for MBO Cinema. We ended up dining at the mall and watch midnight movie at MBO. Good free WIFI inside the room. Room: Very clean, simple modern and large room filled with large mirror on walls. As a couple, we love the open-concept Bathroom & glass cubicle, but not suitable for families / friends if they need privacy. Very spacious wardrobe, study & pantry area. Pool & Gym: You will need to walk through the mall, & get free access to use "Fitness First" Gym & roof-top Pool by showing your room-key card anytime. An advantage for a gym-freak like me. Please stay here. We'll stay here again soon. Thumbs up! :)
Good location, close to business spots,mall and restaurants. Hotel itself, outdated, no view, breakfast nothing special. Just all very mediocre. But price is also decent compared to the above. So looking at cost/value they will still make the cut.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Fitness center
Empire Hotel Subang places you next to Empire Shopping Gallery and within a 5-minute walk of Subang Parade. This 198-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and free self parking. It's also near Sunway University and Sunway Pyramid Mall.
Enjoy dining at Kitchen Art Brasserie, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.
All of Empire Hotel Subang's 198 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Safes, ironing boards, and desks are also available.
At Empire Hotel Subang, guests have access to a fitness center, free WiFi in public areas, and 4 meeting rooms. There's free parking, and a shuttle from the airport to the hotel (available on request) for MYR RM240 per vehicle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include wedding services and an ATM.
Reviews from Trip Advisor
53% of guests recommend this hotelTotal of 427 reviews