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Empire Hotel Subang

4.0 out of 5.0

Recent guest reviews

Buffer is ok worth the price. BBQ item served a bot late like 20min. Items are good. Not much choice bit decent. Less crowded. We had a good time there. Should have a lil more choices of main course items.

this one got spacious room with working space, price reasonable and not expensive. if you like culinarary acrivities then this hotel is suitable for you, just walk from lobby you will arrive at level 4 of empire shopping mall, at the first level you will find various restaurants

Stayed in this hotel due to the close proximity to our office in Glenmarie, hotel is nice and hip and is beside a mall. It's really very artsy and very fashionable. Rooms are very spacious since the office and closet space are separated in the middle by the bathroom which is quite an unconventional setup, this leaves the sleeping space very cramped. Beds are quite comfy as well as the shower area. The office space part of the room is very spacious and you could fit another bed in there. Breakfast buffet was so so, since it did not have bacon. But choices were extensive. Was really disappointed with the miscommunication with the front desk staff when we reserved for an airport transfer, we specifically said a car for seven persons but what arrived was a 5 person car, so we had to cancel it and booked a Grab Seven Seater instead. All in all, I would go back to this hotel as there is still more places to explore, especially the mall.

Hotel & Location: Back to this hotel for second time for our Birthday celebration. Located right above Empire Shopping Gallery for meals. Walking distance from Subang Jaya LRT-station. Good free WIFI inside room. Room: Slightly different room design than previous. This time at higher level as requested. Still very clean, simple modern and large room filled with large mirror on walls. This time, the bathroom is not having the open-concept, so it is suitable for families / friends if they need privacy. Spacious wardrobe, study area. Pool & Gym: Through the mall, & get free access to use "Fitness First" Gym & roof-top Pool by showing your room-key card anytime. Thumbs up! :)

Stayed here few times before as it's convenient to shopping mall and my meeting area. However when we checked in last August - the receptionist only presented me and my mum ONE room card. Really, I've never stayed at any hotel with single room card only. The lift is really slow - for those who want to get to event on time - please make sure that you give a good 5-10 min time allowance to wait for lift.

We attended a friend's wedding lunch here. 1. The customer service is not up to the standard. The lack of smiles from the waiters and waiteresses. 2. Food presentation is not attractive in the sense, music do not match to the feel that being brought up. 3. Waiters are rushing from one dish to another, without proper ask if we have finished. 4. Do not attentive for refill the tea or drop of utensil. 5. Good that they are changing the eating plate for everyone in each dish. But we encounter that, when we half way eating, they can suddenly take the plate away, and change a new one. 6. They being serving a codial drink, but it do not distribute to anyone if you are not asking, but still, the waiters are carrying with them, walking around. They are not proactive. Conclusion, i do not see the passion and friendliness in them in managing event. They seem like just a robot. Come on, bring out some human touch in this human industry.

Booked a family room but was not ready when I arrived at 2:30pm. Waited for 20 mins and was upgraded to a better room. Staff during check-in was courteous and accommodating. Room was extremely spacious and cleanliness was top notch. Beds were super comfortable and pillows were soft and fluffy. Super location and would definitely return if I am back in Subang. The negative point is it was challenging to get a parking spot during peak period or weekend as the carpark is shared with a mall.

It's a very good hotel for businesses because very close to industrial area. The rooms are satisfying but: The swimming pool and spa are in other building connect with the hotel, not so easy to arrive. The city and the Centre with shops and restaurant are not close to the hotel. Good breakfast. Kuala Kanpur it's better to pass 2 days for work. Price competitive. Vittorio

The staff is very attentive when I complained the aircond is not cold. They immediately settled it asap. Thumbs up for that. Room is spacious and cozy. Bed is comfortable too. However, the heater takes about 15-20 minutes to heat up. They have a bar lounge on the 2nd floor. Price is reasonable and for those who would like to have a drink and have a good city view then this is the place to chill out. Overall is impressive. Will come back 2nd time.

Have been stayed in this hotel for few times since last year. The overall experience is quite good. Especially when you are able to get the offered price (the room will gone very quickly when there is promotion). Just one note is the aircon is quite cold, especially at the entrance of room. Since it is the area where the aircon vent located. The bed maybe short for tall (180cm+) person, but it still very comfort to sleep. One good thing is the housekeeping do remember to refill all amenities everyday. I have been experience where the amenities are not fully refilled or not at all. But take note that I believe there is no toothpaste and tooth brush provided. This is not a problem for me since I always bring my amenities along in my luggage. There is some improvement on its breakfast since the last time. I remembered previously the dishes are getting cold when we go for breakfast around 9am. However, this time they do able to keep the food warm. The hotel is attached with Empire Mall Gallery. Guests are able to access the fitness first gym located inside the mall, which is located at the SOHO tower. I believe this is one of the best thing for this hotel, the gym is equipped with swimming pool and it is pretty big.

Empire Subang, Jalan SS16/1 Subang Jaya Selangor

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Empire Hotel Subang places you next to Empire Shopping Gallery and within a 5-minute walk of Subang Parade. This 199-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and free self parking. It's also near Sunway University and Sunway Pyramid Mall.


Dining

Enjoy dining at Kitchen Art Brasserie, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.


Rooms

All of Empire Hotel Subang's 199 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Safes, ironing boards, and desks are also available.


Property features

At Empire Hotel Subang, guests have access to a fitness center, free WiFi in public areas, and 4 meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MYR RM200 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include wedding services and an ATM.

Room options

Premier Dualistic

King 2 | Sleeps 4

Empire Sanctuary

King 1 | Sleeps 4

Premier Clique

King 1 | Sleeps 4

Premier Essential Plus

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

53% of guests recommend this hotel

Total of 452 reviews