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Wawel Luxury Apartments by Amstra

4.0 star property

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Luxury Apartment, 1 Bedroom, Balcony | In-room dining
Luxury Apartment, 1 Bedroom, Balcony | Iron/ironing board, free WiFi
Luxury Apartment, 1 Bedroom | Iron/ironing board, free WiFi
Interior
Luxury Apartment, 1 Bedroom, Balcony | Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Outdoor Space
  • 24/7 front desk

Explore the area

View in a map
Plac na Groblach 5, Kraków, Lesser Poland, 31-101
  • Place, Royal Road
    ‪5 min walk‬
  • Place, Main Market Square
    ‪8 min walk‬
  • Place, Wawel Castle
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪30 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom, Balcony

Luxury Apartment, 1 Bedroom, Balcony | Iron/ironing board, free WiFi

Luxury Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Apartment, 1 Bedroom, Balcony, Garden View

Luxury Apartment, 1 Bedroom, Balcony, Garden View | Iron/ironing board, free WiFi

Luxury Apartment, 1 Bedroom, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, Balcony

Studio, Balcony | Iron/ironing board, free WiFi

Studio, Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom | Iron/ironing board, free WiFi

Luxury Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Suite, Balcony

Comfort Suite, Balcony | Living area | Flat-screen TV

Comfort Suite, Balcony

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Iron/ironing board, free WiFi

Junior Suite, 1 Queen Bed

  • 430 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Kraków

Located in Kraków City Centre, Wawel Luxury Apartments by Amstra is within a 10-minute walk of popular sights such as Main Market Square and Royal Road. This 7-room, 4-star apartment building welcomes guests with in-room amenities like kitchens, refrigerators, and coffee makers.
View more Apartments in KrakówOpens in a new window

What's nearby

  • Planty Park - 2 min walk - 0.1 miles
  • Wawel Cathedral - 5 min walk - 0.3 miles
  • Royal Road - 5 min walk - 0.3 miles
  • Main Market Square - 8 min walk - 0.4 miles
  • Wawel Castle - 9 min walk - 0.5 miles

Getting around

  • Turowicza Station - 6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 6 min drive
  • John Paul II - Balice Airport (KRK) - 29 min drive

Restaurants

  • ‪NapNap Cafe - ‬4 min walk
  • ‪Kult Cafe - ‬2 min walk
  • ‪KROMA - ‬3 min walk
  • ‪Liberty Cafe - ‬4 min walk
  • ‪Restauracja Pod Smoczą Jamą - ‬3 min walk

About this property

Wawel Luxury Apartments by Amstra

Wawel Luxury Apartments by Amstra features free WiFi in public areas and a garden. For transportation, you can make use of an airport shuttle (available 24 hours) for PLN 120 per vehicle one way, as well as an area shuttle. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
Each apartment features a kitchen. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Other standard amenities include a coffee maker and an ironing board. Housekeeping is not available.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Kitchen

  • Coffee/tea maker
  • Full-sized refrigerator/freezer

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Garden

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • No housekeeping service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: PLN 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PLN 120 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Wawel Luxury Apartments Amstra Krakow
Wawel Luxury Apartments Amstra
Wawel Luxury Amstra Krakow
Wawel Luxury Amstra
Wawel Luxury Apartments Amstra Apartment Krakow
Wawel Luxury Apartments Amstra Apartment
Wawel Apartments By Amstra
Wawel Luxury Apartments by Amstra Kraków
Wawel Luxury Apartments by Amstra Apartment
Wawel Luxury Apartments by Amstra Apartment Kraków

Frequently asked questions

Is free cancellation available at Wawel Luxury Apartments by Amstra?

Wawel Luxury Apartments by Amstra offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What is there to do close to Wawel Luxury Apartments by Amstra?

This apartment is situated in Kraków City Centre within a 10-minute walk of Main Market Square, Royal Road, and Wawel Castle. You'll also find Planty Park and Dragon's Den less than a mile away.

Is parking available on site at Wawel Luxury Apartments by Amstra?

No, this apartment doesn't offer parking.

Does Wawel Luxury Apartments by Amstra feature a casino at the property?

No, Wawel Luxury Apartments by Amstra doesn't have a casino.

Is there an indoor pool at Wawel Luxury Apartments by Amstra?

No, there is no indoor pool at this apartment.

What amenities will couples enjoy at Wawel Luxury Apartments by Amstra?

Couples staying at this apartment will appreciate amenities like a kitchen as well as a 24-hour front desk and a garden.

Does Wawel Luxury Apartments by Amstra have a hot tub?

No, there isn't a spa tub at this apartment.

Does Wawel Luxury Apartments by Amstra have a restaurant that serves breakfast?

No, Wawel Luxury Apartments by Amstra doesn't have a restaurant that serves breakfast.

Does Wawel Luxury Apartments by Amstra allow pets to stay free of charge?

No, pets aren't allowed at Wawel Luxury Apartments by Amstra.

Does Wawel Luxury Apartments by Amstra have connecting rooms available?

No, there aren't connecting guestrooms at this apartment.

Where is the closest airport to Wawel Luxury Apartments by Amstra?

The closest major airport to Wawel Luxury Apartments by Amstra is John Paul II - Balice Airport (KRK), which is 9.1 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Wawel Luxury Apartments by Amstra?

Yes, some apartments at Wawel Luxury Apartments by Amstra offer a balcony and may feature garden views.

Wawel Luxury Apartments by Amstra Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 35 out of 80 reviews
Rating 8 - Good. 25 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 8 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

8.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
We didnt even get in cause they didnt have our reservation in books. Even when it was confirmed. Of course staff didnt speak English at all.
Stayed 7 nights in Aug 2019
Verified

2/10 Terrible

Annika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VIKTIGT!

Det var ingen som kom och mötte upp oss med nyckel så vi fick snabbt boka ett annat boende som jag har kvitton på och vill att tillbaka för utlägget
Stayed 6 nights in Jul 2019
Verified

8/10 Good

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Many good restaurants around, short walk old market and castle. More communication on how to collect keys would make checkin pleasant experience. We wasted at least 40mins on walking around to find their office. Advice : get soap to bathroom
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Have stayed at this apartment block over the last 5 years. The first 3 years it was superb! The first time I stayed I was met with the Keys and there was a small bottle of wine with a welcome card from the Amstra team, Unfortunately last year I was met with the keys to the apartment plus a charge for cleaning 50 Zloty.This year I was sent a text on arriving in Krakow with an address to pick up the Keys before heading to Apartment. Plus the 50 Zloty charge Not ideal when you have heavy luggage to haul.The service used to be Exceptional, Sadly no more!! Still love Poland and its people!!
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Allt var bra förutom att personalen inte kunde engelska. och städningen var inte på topp
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Salva

Liked: Cleanliness, amenities, property conditions & facilities
Apartamento muy espacioso, en muy buen estado y bien equipados. Repeteríamos.
Stayed 4 nights in Dec 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Apartment was not as advertised, completely different to the pictures shown on Expedia for what I paid for. Poor communication from hotel, turned up to check in location stated on booking confirmation- was told over the phone I was in the wrong place and that I had to come to the main office. They then proceeded to hang up the phone and I spent the next 30 minutes stood on the street attempting to call the company. Eventually 45 minutes later I found the office. Apartment was clean, however shower door didn’t shut properly so water went all over the bathroom. The shower had almost no power to it which didn’t matter because we had lukewarm water for the entire stay- not ideal when it’s -1 degrees outside and you want to warm up. Just to top it off the heating didn’t work properly so the apartment went from being a sweat box to a freezer every five minutes. I wouldn’t recommend this apartment to anyone. Service was poor and the standard of hotel minimal
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the market square and felt very secure. Staff were also friendly and happy to help
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
la struttura è esattamente come appare nelle foto, quindi molto pulita e confortevole, la posizione in cui si trova la struttura è ottima a meno di 500 mt dal castello del wawel, quindi dal centro, l'unica nota negativa è che nessuno ti dice che all'arrivo in struttura, non c'è nessuno ad aspettarti per consegnarti le chiavi dell'appartamento/camera, che il personale all'ingresso non parla inglese e che quindi diventa tutto un pò complicato. fortunatamente x noi al nostro arrivo c'era un signore in portineria (gentilissimo) che pur non parlando inglese è riuscito comunque ad aiutarci e a metterci in comunicazione con l'ufficio dove si va a ritirare le chiavi che si trova praticamente girando in torno al palazzo, dove ci attendevano x la consegna delle chiavi. l'ufficio è aperto h24 e il personale parla inglese. La ragazza che abbiamo trovato noi è stata molto carina e ci ha dato tutte le informazioni di cui avevamo bisogno anche per quanto riguarda gli spostamenti in città.
Stayed 3 nights in Nov 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Huoneiston yleiskunto heikko.Sänky aivan hirveä.Saavuimme klo 1 yöllä.Avaimen hakeminen hankalaa,ja info varsin vajaavaista.Päästiin asuntoon,todellinen pettymys,jos on annettu ymmärtää "luxury",tässä sitä ei todellakaan ole kuin nimessä markkinointi mielessä.Väsymys painoi ja uni olisi maittanut,nukkuminen ei onnistunut koska sänky täysin kelvoton.Keskellä sänkyä iso kuoppa johon kumpikin meistä valui,aivan mahdottomuus nukkua!!! Palautin avaimen,ei pahoittelua,ei välittämistä saatika hyvitystä!!!
Stayed 4 nights in Oct 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely not what you see in the photos...

Dirty - hair in the shower, dusty bathroom and stained walls and stained mattress. Broken air conditioning, blinds and window treatments hanging off the wall, under stocked kitchen items (2 glasses?!) and only one hand towel - not bath towel, bathmat or kitchen dishcloth. Terrible check in process, went to the address, they had no idea who I was. Had to call the hotel and walk to the main office to collect the keys with all my luggage. Rude staff, very dismissive, very disappointing accommodation when I was finally able to get access. Other people’s clothes and socks left in the wardrobe. Main light isn’t working in the entrance and nobody came to respond and fix anything during my stay.
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant experience clean quiet apartment nice food for breakfast friendly service
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Value for money!!

The apartment was lovely, very quiet area and perfect for a short break!
Stayed 4 nights in Sep 2018
Verified

8/10 Good

lynda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

An excellent private apartment near the castle

When we finally got to our apartment it was excellent however the company that leases the apartments could do with a lot of improvement. They didn’t have any apartments ready for us despite confirming our booking the day before. The building where the office for collecting the keys isn’t signposted at all with their details. Our apartment wasn’t cleaned while we were there either and we were only given 2 towels. No mats to step out of the shower and no complimentary soap. However the apartment itself was top quality. Only 5 minutes walk from the main square and was fully equipped with kitchen utensils, a microwave, fridge and dishwasher and a washing machine in the private hall outside. I felt very secure as the building was key code entry and had 24 hour security.
Stayed 5 nights in Sep 2018
Verified

4/10 Poor

jay

Disliked: Room comfort

Basic amenities and misleading as luxury apartment

We did not meet representative at first on arrival, but met very kind gentleman who spoke polish and phoned and organised representative to meet us. concierge spoke no English but very nice gentleman. No starter pack on flat or no water. No instructions or map for city. This was an open plan basic apartment,studio but misleading as titled as one bedroom apartment. It had one double bed and sofa bed in lounge , which was separated from bed by half glass partition. Double bed was small and with very poor mattress that led to back stiffness. No side table or lamps. Bathroom at the other end of half bedroom! Balcony very spacious but no chairs or table. Kitchen under equipped and no microwave. Bathroom lacked drainage and so after shower,water was accumulated. We could not operate Tv. Apartment representative was very courteous with good English but could not do anything for our issues. We eventually got relocated next day to another very nice apartment.
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

spacious apartment close to city amneties

Good kitchenette and bathroom. shower was quite good. Breakfast was delivered every morning at 8.30am . Basic for vegetarians No restaurant. Super market was close by. Staff did not speak English at the store. No hand towels in the bathroom. washing machine worked well. Drying was easier at the balcony. we paid 90 Zolty on arrival for cleaning and tax. No daily cleaning. Can get cleaning done for 70 or 80 Zolty per day. Air condition was very poor. we had to keep the balcony door open at night also. Though complained, nothing happened. No English TV. WIFI was good. for halal food, there was not any close by.
Stayed 3 nights in Aug 2018
Verified

4/10 Poor

Anne-Christine

Disliked: Property conditions & facilities, room comfort

Ingen luksus

Ingen reception, der var ingen p-plads da vi kom, dårlig morgenmad som blev leverer i en papkasse, ingen rengøring under opholdet, meget billig indretning, hang ledninger ud af vægen flere steder, ingen køkkenredskaber til at lave mad, selvom der var køkken mm.
Stayed 5 nights in Jul 2018
Verified

4/10 Poor

Robert

Liked: Cleanliness

What a difference a year Makes!!

When I arrived to pick up the keys to the apartment I was met by a lady with a " Chip and Pin machine" stating that there are now additional charges for Cleaning and Maintenance!! When I last stayed at the apartments 16 months ago there was a bottle of Prosecco and a welcome note from the Amstra team.(NO CHARGES) What a difference a year makes. very disappointing.The Apartment unlike my last stay did not have a Washing Machine, Also an Iron, but NO board. bizarre. otherwise it was fine.and a wonderful stay in beautiful Krakow.
Stayed 4 nights in Jul 2018
Verified

8/10 Good

Timo

Liked: Cleanliness, property conditions & facilities, room comfort

Hyvä sijainti hotellilla

Hotelli sijainniltaan loistava ja rauhallinen. Ei keskustan mökää ja sai olla kaikessa rauhassa.
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Apartamento perfecto, ubicado en el centro y estancia a la altura de hoteles de 4 y 5 estrellas, todas las comodidades, incluyendo parking.
Verified

6/10 Okay

Coral

City break

Basic - all you need for a city break. We paid for a balcony but had no chairs or table in order for us to sit out. Comfort - was ok, room was warm and the shower was pretty good. WiFi - good. Breakfast was ok considering it’s delivered in a box. (Continental) We didn’t use the kitchen area but it’s there if you need it, microwave and hob. Fridge and dishwasher. Staff very responsive to emails (as they are never around) - security guards don’t really acknowledge you. Would stay again - nothing special but reasonable price.
Stayed 4 nights in Mar 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Good location, room ok however a lot of minor jobs need fixing within the room. Very confusing upon arrival, as we arrived around midnight the reception door was locked by a code, lucky we was let in by the security guard however he didn’t speak any English. We then rang the number on a notice and someone came to show us to the room. Also when checking out the apartment was very confusing to find the office to leave our bags as our flight were only later on in the day. Communication between the customers and company need to be a lot better and a lot more professional.
Stayed 4 nights in Mar 2018
Verified

6/10 Okay

Tess

Liked: Property conditions & facilities

Close to the River side

It was dissapointing that the Bathroom door can`t be Close. Somebody came to fix but doesn`t have tools with him. Went to get things he can use but never came back while we were there`. We Have to tie the door with a string everytime we needed to use the bathroom. Sofa bed wasn`t prepared or ready. Front desk is open 24 hrs. but can`t get any Information from anyone who was on duty. ( coudn`t speak or understand English.; We have to call the main Office with our own private phone for any thing that is needed e.g towels, toilett paper.
Stayed 4 nights in Sep 2017
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The apartment was in an excellent location.

We were met at reception area and taken to the apartment. Everything was explained to us.
Stayed 14 nights in Jun 2017
Verified

10/10 Excellent

MPSS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MItt i centrum

Nära till allt. Nära till allt. Nära till allt. Nära till allt.
Stayed 7 nights in Jun 2017