4/10 Poor
Verified traveler
May 17, 2018
Liked: Cleanliness, property conditions & facilities
Incorrect title and information
The apartment is beautifully decorated. The bed was comfortable and the water was hot. The view is a pleasant outlook to a small triangle and a synagogue. It can be noisy with the windows open till after midnight. The owners are lovely people and if you book, please use another site. Expedia has the wrong phone number and also emailed us a receipt that was 25% higher than the contracted amount, but did not actually charge us the extra. This was by far the worst booking experience I have had using Expedia. It took hours and many calls to get a contact email address for Otium. Both Expedia and Otium told us that only the other entity was able to issue a cancellation or a refund and their hands were tied. The amenities offered on the Expedia site include luggage storage which evidently means that you can store your luggage in the unit while there, but there is no storage available on arriving or leaving the unit. The apartment lacks some common amenities. There were no toiletries in the bathroom other than hand soap. Toiletries must be placed on the shower floor. The only coffeemaker is a stovetop expresso maker. There are no dish towels or paper towels. There are no tables or outlets by the bed. The bedside table in the bedroom photo would prevent the clothes cupboard from being opened. The balcony off the bedroom is a totally enclosed empty patio shared with other units with only walls and windows/doors for a view and also funnels noise if the window/door is open.
Verified traveler
Stayed 3 nights in Apr 2018