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Hotel Unicus Palace Old Town - Destigo Hotels

5.0 star property
Luxury hotel in Kraków with a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Hotel Unicus Palace Old Town - Destigo Hotels

Interior
Deluxe Double Room | 1 bedroom, premium bedding, down comforters, minibar
Standard Suite | 1 bedroom, premium bedding, down comforters, minibar
Bar (on property)
Deluxe Double Room | 1 bedroom, premium bedding, down comforters, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Room service

Explore the area

Map
Slawkowska 13-15, Kraków, Malopolskie, 31-016
  • Main Market Square
    ‪2 min walk‬
  • Royal Road
    ‪5 min walk‬
  • Wawel Castle
    ‪15 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Suite

Standard Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Standard Suite

10.0 out of 10
Exceptional
(8 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down comforters, minibar

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Standard Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, premium bedding, down comforters, minibar

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, premium bedding, down comforters, minibar

Premium Double Room

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, down comforters, minibar

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Kraków

Located in Kraków Old Town, Hotel Unicus Palace Old Town - Destigo Hotels is within a 5-minute walk of popular attractions such as Main Market Square and Royal Road. Each of the 36 rooms at this 5-star hotel includes a minibar, a coffee maker, and a flat-screen TV.

What's nearby

  • Main Market Square - 2 min walk - 0.1 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Royal Road - 5 min walk - 0.3 miles
  • Galeria Krakówska - 8 min walk - 0.5 miles
  • Wawel Castle - 15 min walk - 0.8 miles

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 35 min drive

Restaurants

  • ‪AntyCafe - ‬1 min walk
  • ‪Gościnna Chata - ‬1 min walk
  • ‪Pasta Bar Resto & Wine - ‬1 min walk
  • ‪Domowe Przysmaki - ‬1 min walk
  • ‪Krowarzywa - ‬1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

Luxury hotel in Kraków with a 24-hour front desk
Guests staying at Hotel Unicus Palace Old Town - Destigo Hotels enjoy free WiFi in public areas, local meal delivery service, and a porter/bellhop. If you drive, self parking is PLN 100 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 150 per vehicle one-way. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect free WiFi and 55-inch flat-screen TVs with digital channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, coffee makers, and free local calls. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Polish

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 100 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 50 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for PLN 150.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 99 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

Is free cancellation available at Hotel Unicus Palace Old Town - Destigo Hotels?

Hotel Unicus Palace Old Town - Destigo Hotels provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Unicus Palace Old Town - Destigo Hotels?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at Hotel Unicus Palace Old Town - Destigo Hotels on Jul 26, 2025 start from $243.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Unicus Palace Old Town - Destigo Hotels?

This hotel is situated in Kraków Old Town within a 10-minute walk of Main Market Square and Royal Road. You'll also find Wawel Castle and Oskar Schindler Factory within a short drive.

Is parking available on site at Hotel Unicus Palace Old Town - Destigo Hotels?

Yes, parking is offered for PLN 100 per day.

Does Hotel Unicus Palace Old Town - Destigo Hotels feature a casino on the premises?

No, Hotel Unicus Palace Old Town - Destigo Hotels doesn't have a casino.

Will I find an indoor pool at Hotel Unicus Palace Old Town - Destigo Hotels?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Unicus Palace Old Town - Destigo Hotels?

Amenities that appeal to couples at this hotel include a meal delivery service, a minibar, and premium bedding.

Does Hotel Unicus Palace Old Town - Destigo Hotels have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Unicus Palace Old Town - Destigo Hotels have a restaurant that serves breakfast?

Hotel Unicus Palace Old Town - Destigo Hotels offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Unicus Palace Old Town - Destigo Hotels allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Unicus Palace Old Town - Destigo Hotels for a fee of PLN 50 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Unicus Palace Old Town - Destigo Hotels?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Unicus Palace Old Town - Destigo Hotels?

The closest major airport to Hotel Unicus Palace Old Town - Destigo Hotels is John Paul II - Balice Airport (KRK), which is 7.9 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Hotel Unicus Palace Old Town - Destigo Hotels?

No, there aren't any guestrooms with balconies at Hotel Unicus Palace Old Town - Destigo Hotels.

Hotel Unicus Palace Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 123 out of 152 reviews
Rating 8 - Good. 23 out of 152 reviews
Rating 6 - Okay. 3 out of 152 reviews
Rating 4 - Poor. 2 out of 152 reviews
Rating 2 - Terrible. 1 out of 152 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

OSCAR, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a pretty hotel, very well located and convenient for shopping and dining. I gave 5 stars for the VIP access despite not receiving it completely because the staff tried their best to make me happy, room upgrade was not available but they upgraded me two levels and I only paid for one. The customer service was amazing from reception to the restaurant staff, I can't thank them enough, brilliant Hotel 👏
Stayed 2 nights in Mar 2025

10/10 Excellent

LAURA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely good customer service. we were helped by Kamil and Kamil at the front desk. they both took their time to help us with restaurant suggestions, itinerary planning and even weather updates! the location is great. I loved how quiet the room was. would recommend to anyone wanting to visit Krakow.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a street leading from main square. The interior of hotel is very pleasing on the eye, a tastefully renovated old palace. I benefitted from a room upgrade and it was faultless, very comfortable and serene. I would not hesitate in recommending Unicus Palace and hope to return one day.
Stayed 3 nights in Mar 2025

10/10 Excellent

shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Aeneal

Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine and recently renovated
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, just as the pictures show. Right by the old town so location is great.
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing gem of a hotel, gorgeously appointed with lovely staff. Small touches, like complimentary coffee and pastries every afternoon, made our stay really special.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Old town Krakow

We have been visiting Krakow for many years to stay in old town. This was definitely one of the best places we have stayed over the years. Closer to all amenities. Will definitely be coming again.
Stayed 1 night in Feb 2025

10/10 Excellent

Andres

Stayed 2 nights in Jan 2025

10/10 Excellent

Molly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was absolutely perfect for a quick weekend trip to Kraków! The staff was very friendly and the room was very nice and clean. The location was walking distance from the market square. Definitely would stay here again if I return!
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
No Tv or any music in the room . We had a Best apartment in the hotel No one was abble to fix it Lights are in the room only with one switch making impossible to make nice atmosphere. Nice building and location with terrible experience.
Stayed 1 night in Dec 2024

8/10 Good

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel. Clearly recently renovated, appliances are new. Reception employees are excellent. They raise overall the rating of the hotel to me. Polite, accommodating, attentive, kind and approachable, professional and multilingual. Room functionality was off you can hear what happens in the room next to you: we woke up one night from people having sex. Very clear audio. Everytime other room occupant close the door, the lamps in our room would shake loudly. Function for room service/do not disturb didn’t work. Heat/AC didn’t work properly, always blasting cold air, and if turned off - it would get hot and stuffy quickly. Mattress was covered with a plastic protectors which makes you sweat, so points taken for that. Giving this hotel 4 Stars because of location, newly renovated interior, and wonderful employees.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alan William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel, room not as good as advertised

The hotel and room were amazing. The reception staff were incredibly helpful and polite, and the room was clean and spacious. My only gripe - we booked a deluxe room which clearly had a sofa and two normal windows judging by the photos on hotels.com, describing also a "separate sitting area". We instead had no view through a single slanted window and a pair of armchairs. It didn't ruin our stay.
Stayed 5 nights in Dec 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Starting with a very warm welcome at the reception, through professional and very friendly service, and ending with breakfast, which was at the highest level. The room was very luxurious, with a mini bar, with a bathrobe. The bathroom with a free-standing bathtub made the greatest impression. I recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 3 nights in Nov 2024

10/10 Excellent

janusz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👏😍👏
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Stayed 4 nights in Oct 2024

10/10 Excellent

Fabio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Ewa Wylazlowska

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and will come back
Stayed 2 nights in Sep 2024

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024