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Zakrzowek Residence

4.0 star property

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Standard Twin Room | Hypo-allergenic bedding, minibar, laptop workspace, soundproofing
Hypo-allergenic bedding, minibar, laptop workspace, soundproofing
Hallway
Hypo-allergenic bedding, minibar, laptop workspace, soundproofing
Standard Twin Room | Hypo-allergenic bedding, minibar, laptop workspace, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service

Explore the area

View in a map
Ul. Kobierzynska, 47, Kraków, 30-363
  • Place, Sanctuary of Divine Mercy
    ‪3 min drive‬
  • Place, Bonarka City Centre
    ‪3 min drive‬
  • Place, ICE Krakow Congress Centre
    ‪4 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, laptop workspace, soundproofing

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, laptop workspace, soundproofing

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Quadruple Room

Hypo-allergenic bedding, minibar, laptop workspace, soundproofing

Classic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Kraków

Located in Debniki, Zakrzowek Residence is within 2 miles (3 km) of sights such as Park Handlowy Zakopianka and ICE Krakow Congress Centre. This 30-room, 4-star hotel welcomes guests with in-room amenities like kitchenettes, refrigerators, and minibars. It's connected to the convention center in central Kraków and also close to Main Market Square and Wawel Castle.
View more Aparthotels in KrakówOpens in a new window

What's nearby

  • Park Handlowy Zakopianka - 3 min drive - 1.5 miles
  • Sanctuary of Divine Mercy - 3 min drive - 1.8 miles
  • Bonarka City Centre - 3 min drive - 1.6 miles
  • ICE Krakow Congress Centre - 4 min drive - 1.5 miles
  • Father Bernatka Footbridge - 5 min drive - 2.2 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 3 min drive
  • Turowicza Station - 4 min drive
  • John Paul II - Balice Airport (KRK) - 27 min drive

Restaurants

  • ‪Yalta - ‬14 min walk
  • ‪Między Nami - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Pizza Napoletana - ‬12 min walk
  • ‪Pizza Hut - ‬3 min walk

About this property

Zakrzowek Residence

At Zakrzowek Residence, guests have access to free WiFi in public areas, express check-in, and express check-out. You can take advantage of free parking, along with limo/town car service.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include kitchenettes, refrigerators, and stovetops. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 7:30 AM for a fee: EUR 50 for adults and EUR 50 for children

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Smooth flooring in room

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2004

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator
  • Room service
  • Stovetop

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for EUR 10 per pet, per stay (maximum EUR 10 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: EUR 10 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately EUR 50 for adults and EUR 50 for children
  • Pet fee: EUR 10 per pet, per stay (maximum EUR 10 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Sympozjum
Hotel Sympozjum Krakow
Sympozjum
Sympozjum Hotel
Sympozjum Krakow
Sympozjum Hotel Krakow

Frequently asked questions

Are free cancellation options available at Zakrzowek Residence?

Zakrzowek Residence offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Zakrzowek Residence?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Zakrzowek Residence on Mar 16, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Zakrzowek Residence?

This hotel is situated in Debniki, close to Main Market Square, Wawel Castle, and Oskar Schindler Factory. You'll also find Sanctuary of Divine Mercy and Planty Park within a short drive.

Is parking available on site at Zakrzowek Residence?

Yes, self parking is offered for free at the hotel.

Does Zakrzowek Residence include a casino?

No, Zakrzowek Residence doesn't have a casino.

Will I find an indoor pool at Zakrzowek Residence?

No, there is no indoor pool at this hotel.

Is Zakrzowek Residence good for couples?

Amenities that appeal to couples at this hotel include a kitchenette, a minibar, and free Internet access.

Does Zakrzowek Residence have a hot tub?

No, there isn't a spa tub at this hotel.

Does Zakrzowek Residence have a restaurant that serves breakfast?

Zakrzowek Residence offers to-go breakfast each morning for a surcharge though there is no restaurant.

Will Zakrzowek Residence allow pets to stay for free?

Although they can't stay for free, pets are welcome at Zakrzowek Residence for a fee of EUR 10 per pet, per stay.

Are there connecting rooms at Zakrzowek Residence?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Zakrzowek Residence?

The closest major airport to Zakrzowek Residence is John Paul II - Balice Airport (KRK), which is 9.2 mi away (27 minutes by car).

Are there rooms with balconies at Zakrzowek Residence?

No, at Zakrzowek Residence, there aren't any guestrooms that list a balcony.

Zakrzowek Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 110 reviews
Rating 8 - Good. 50 out of 110 reviews
Rating 6 - Okay. 24 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean room. Management resolved the internet problem early the next morning. Very happy with our stay! Would definitely book to stay here next time!!
Stayed 3 nights in May 2025

10/10 Excellent

Marta

Stayed 1 night in Apr 2024

8/10 Good

Oleg

Traveled with family
Liked: Cleanliness, room comfort

Зручний готель для подорожуючих автомобілем.

Досить великий готель, який станом на березень 2024 року знаходиться в стані ремонту і оновлення. Пропонує власні СПА-процедури. Близкість до дороги А4 у поєднанні із власним паркінгом, який прямо біля дверей готелю, робить його зручним для подорожуючих автомобілем. Номери ще тримають в собі колишній шарм 4-х зіркового рівня. Враховуючи бюджетну ціну, оцвнюю твердо на 4 із 5. .
Stayed 1 night in Mar 2024

6/10 Okay

Bobby

Stayed 2 nights in Nov 2022

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice clean, comfortable room. Very reasonable price.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff not friendly, no eye contact. Room too hot. Bed topper covered in plastic so not comfortable. Help your self to the mini bar but was empty. Far out from centre but tram was close to hotel. Came back to hotel at 10pm & bar shut. Hotel dark as not all the lights were on. At least 20 mins on a tram from centre. Didn't check out Spa as left after 1 night & booked another hotel for next 3 nights. When booking out was not asked why we were leaving early.
Stayed 4 nights in Dec 2019

4/10 Poor

Debbie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

The hotel is very dated, breakfast was shocking, very limited, toaster broken and one morning the electrics failed and breakfast room was in darkness, staff very unhelpful
Stayed 3 nights in Nov 2019

6/10 Okay

Teresa

Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all nice, hotel very clean and a very good breakfast.
Stayed 3 nights in Oct 2019

6/10 Okay

Christine, Wigan, Uk

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Dated and drab. Breakfast was excellent. Didn’t get to try the facilities ie swimming pool or spa because we were moved to another hotel for our last night. Apparently they have done this before. Disrupted our break, new hotel knew nothing of our transfer and made us wait over an hour whilst they sorted it out. It was further out of the city, in fact double the taxi fare. However, was nearer the airport. I wouldn’t stay at the symposium again, and would look for somewhere nearer the city centre.
Stayed 3 nights in May 2019

2/10 Terrible

Neil T, London, UK

Disliked: Staff & service, property conditions & facilities

Very poor level of facilities

I chose this hotel as it looked comfortable, with good facilities (spa, pool, etc) to help me relax during my stay in Kraków, which was for business purposes. It is located inconveniently, very far from the old town centre in an area with no restaurants, but I was aware of this when I booked. I would urge any potential guest to consider the following before choosing this hotel: - The swimming pool is tiny, you can barely do more than sit in it - Pool and spa are unavailable in the morning, and the service was surly - The restaurant has a v limited menu and closes at 9pm - The bar closes at 10pm - Wifi only works on the ground floor, not in the rooms - No tea/coffee making facilities in the room - Antiquated cathode ray tube TV with few channels, none in English (I got by with Spanish) Sadly this was a very disappointing experience, the first time this has happened with Expedia.
Stayed 2 nights in Sep 2017

6/10 Okay

Boris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

The rooms need some improvement

It has four stars, but we did not expect it to be different than a three-star hotel considering the price. The look and feel of the hotel was good (although a little old) and the staff was friendly and helpful. The hotel had some serious flaws, though. The air-conditioning did not work. Even though it was March the room was constantly too hot so we had to have the window open during the night. One reason for us to book this hotel was the sound-proofed rooms, but that does not help with an open window and a large road outside. There were no tea-making facilities, which I think a hotel of this class should have. The executive do rooms have this. The breakfast could be improved by adding more varieties of fresh fruits. When we were there they had only apples and one day also clementines. The menu in the rooms was outdated so the dishes mentioned there did not always exist anymore. Also the prices and details about the massages in the spa were out of date. We booked a foot massage but it turned out to be both much shorter and much more expensive than it said in the papers in the room. The hotel is a bit outside of the city center. It is easy to get to town using trams. We used buses and trams to get to/from the airport (it took 60-80 mins) (I think the hotel offers a shuttle service also, but we did not use that). The area around the hotel felt safe and the large Tesco 5 min away was convenient.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly and helpful staff

it was a bit far from the centre but very good public transport, the free breakfast was really lovely and realistic prices for suppers - of a very good standard.

8/10 Good

Rach&Andy, Chester, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable hotel.

Stayed here for 2 nights, hotel is clean and comfortable and staff are helpful. Food is not fantastic in the hotel but we were too tired to bother going out so ate there both nights and it was OK. Breakfast buffet was quite good for a buffet. Plenty of it and served for a good long time so you could lie it if you wanted. Minor complaint might sound a bit odd, but at night it was incredibly hot in the hotel room which did mean it was hard to sleep. (And was unexpected since it was -12 outside!) Lastly, there was a bit of a "do" on during our second night which led to some sobbing, shouting and banging in the corridor at about 3am. Minor disturbances really and didnt spoil it for us.

8/10 Good

jacky, kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellant christmas markets break

Ecellent hotel comfortable and warm (we were there during december very cold outside) Staff very good helpful friendly and polite breakfast good nothing was to much trouble

8/10 Good

Spence, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended budget hotel

Was a little worried about the distance from town but trams a joy to use and 2 minutes from hotel. Staff very helpful and friendly. Breakfast disappointing but as it was free, one could not complain. Overall, excellent value for money and would recommend to anyone

8/10 Good

Mark & Jozefa, Deerfield Beach, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel with decent Spa and Excellent food.

The pool was small, but heated and the water was sparkling clean and wonderful. The hot tub was just OK and several jets were not working. Also, not hot enough. The breakfast buffet was excellent with a wide variety of traditional Polish meats, cheeses, and very good coffee. We ate lunch one day it was unexpectedly excellent as well. On the down side, there is only WiFi in the bar area, but our laptop worked great with a font-desk supplied Ethernet cable which was free. The staff went out of there way to arrange a 4 hour tour of the local salt mine Wieliczka which was a fantastic tour, but a LOT of walking (2+ miles underground). Hint: Take a cab to Krackow as it iis only 10 minutes away and cost about 18 Zloty (or 6 US. Dollars)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good base for seeong the sites & next to tram stop

good for transport connection. Good staff reception very good with maps provided & info too on request for help. Food excellent-try the ice with hot cherries-wow

8/10 Good

Larry, Dallas, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality stay in Krakow

Nice hotel, but located off the beaten path. There are no restaurants, shops, or immediate scenic areas near the hotel. Hotel staff was both friendly and very helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Quite some way out of town (15min tram ride costing about £0.40 or 10min taxi ride costing about £5) a very comfortable and clean hotel with exceptionally helpful staff; all of whom spoke good English. I would recommend to others without hestitation.

8/10 Good

Vinod, Leicester, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but distant

Hotel was very clean and staff extremely friendly/helpful. If vegetarian, very limited choice for breakfast. Limited staff in restaurant at breakfast time. Even though breakfast time is 6.30am to 9.30 am, staff eager to wrap things up by about 8.30 - breakfast varieties on offer definitely reduces as time progresses beyond 8.20 am. Hotel is some 20 minute bus ride from centre of Krakow.

8/10 Good

Melba, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

V Nice Hotel

Room was immaculate (if a lttle dated), staff friendly, helpful & spoke good English. Was quite a distance from centre of Krakow unfortunately. Would recommend however.

8/10 Good

Joan, Kildare, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Barry, Reading, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very well satisfied with our visit

First impressions are obtained at check-in. Our experience was excellent. We arrived well ahead of normal check-in time, but the lobby staff made us feel welcome, helped us to organise our two days, and had our rooms ready very qhickly. In particular, Joanna on the front desk was outstanding. Overall, we could not fault the staff, and the room certainly exceeded every expectation, considering the rate we obtained from Expedia. We loved Krakow and will certainly return.