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Hotel Sympozjum & SPA

4.0 out of 5.0

Recent guest reviews

Stayed for three nights. Excellent place with brilliant service. Pool and sauna are lovely and nothing is too much trouble. Will stay here again. Beds are comfy and room is immaculate. Drinks in bar are reasonable and it’s nice to speak with the locals

Really dated no WiFi no tv Spa was rubbish. Beds adequate. Staff doing their best. Breakfast interesting. Need taxi to get into town . Only good thing was Tesco in walking distance and a good delivery pizza close by.

Having booked a very competitive price through, I read a lot of bad reviews about that booking site, as well as all sorts of mixed reviews about Hotel Sympozjum before my arrival. I was afraid! I even emailed the hotel before our arrival to make sure they had my reservation, and they responded with a confirmation, but I was still expecting something to go wrong.... Well it didn't! Nothing went wrong! Perhaps my only complaint is that from memory I had to pay for overnight parking, which I find a bit unacceptable given I am a guest of the hotel, and I expect my tariff should include all available facilities. Check-in was pretty easy and the young man at the front desk was reserved and polite. The room was indeed a bit dated but it was still functional, clean and quiet. I was only here one night but would have happily stayed longer. The hallways were carpeted meaning they were quiet, and I got a decent night's sleep. Many reviewers mention the Tesco across the road, and indeed it is a godsend. I went there to do my last minute shopping for all the goodies (and cheap alcohol) I wanted to take home with me and they had most of the things I wanted. From what I understand it's open 24 hours too! Unfortunately we were too tired to take advantage of the hotel's pool but I saw others doing so with their kids. It was located in a fairly enclosed space so the sound of the kids seemed to reverberate a lot, I should hope that other parents are mindful of the need to keep the noise levels down. Breakfast was amazing, one of the best I've seen, and the staff were quite helpful, bringing me horseradish when I asked for it to have with my pasztet (paté), which in itself was a surprise to see on the breakfast buffet! It tasted just like my grandma used to make it. A really traditional breakfast spread which really stood out in my mind. The hotel isn't exactly central, being just over 4km from the heart of Krakow or around 15km from the airport, but that's what public transport is for. If you're going to be spending a day in Krakow, catch the #18 tram in in the morning, and catch it back to the hotel in the evening! Considering that I paid A$63.64 per night, including breakfast, I think the hotel was pretty good value. If you definitely want to stay in the heart of Krakow, then the only way you'll get anything close to this standard for a similar price is to rent a private apartment, which won't include breakfast. Hotel Sympozjum will need to invest a bit of money into refurbishments in the future, but for now it is still a good value proposition.

Location not very inspiring, need tram (very good) or taxi to get anywhere. Reception staff helpful in a grudging way (maybe because of language ), dining and bar staff more cheerful. Dinner first night OK, biggest slices of cheesecake I have ever seen. Hotel clean and warm, especially our room (214), which was a good size with plenty of storage space. No hot water on first night, but things gradually improved. The door handle of our bathroom was hanging off and was repaired on second day. The shower tray leaked badly resulting in very wet bathroom floor. Reported to reception. Ran out of toilet paper third evening, was delivered promptly.We stayed at this hotel as part of a 3 night city break package, but would not choose it again.

Arrived for 3 nights on our first trip to Krakow. Check in was helpful and swift. Room 321 had a leaking shower (a pretty bad leak) which we reported on our way out that evening for dinner. The receptionist stated she was “on her own” and couldn’t do anything at the moment in a ‘stand-offish’ manner. We said that was fine and we would be back around 10pm if she could perhaps have a new room or a resolution for then. When we arrived back a young man had taken over reception and knew nothing about the leak...We asked to move rooms and after a short wait we were given keys to move room. Generally staff were quite ‘short and snappy’ with us. No problems really after that room wise- they are basic but clean with a fridge and TV- TV was stuck on one channel but that didn’t bother us. No tea or coffee facilities but we got our tea fix at breakfast. Breakfast was interesting... we had the yoghurt and cereal..! There is a Tesco opposite for snacks etc. The pool was a nice facility to have, be aware you need to pay extra for the use of Sauna/Steam room- not expensive though. Overall a fair stay for what you pay...

The Sympozjum Hotel is located outside the city centre which is easy to reach by tram or a taxi (£7). The hotel is dated and needs a lick of paint and a make over. The rooms and bathroom were clean and well presented and the bed very comfortable. When we arrived our room had no toilet paper or tissues and after a visit to the reception the porter quickly delivered. The staff at the front reception were very helpful and informative. The bar area was very quiet in the evening - there was no entertainment and very few customers. If I was going to Krakow again I would definitely stay nearer the centre.

I was only here for 2 nites as a city break there not many bad things to say about this hotel part from its dated, if u can live with that then This hotel was clean and the staff were polite it’s very close to the tram stop a Tesco and a few little shops. It had a bar which was reasonably priced the breakfast was nice and the menu looked fine to Just a bit of modernising needed.

Between 27th and 29th of October I stayed at Sympozjum Hotel. It was my seven time I visited Krakow. The hotel is not that far from Wawel Castle and Kazimierz. You can have breakfast between 7 and 9 AM. The food is delicious and the staff is very kind and polite.

Stayed for four nights, room was dated but clean, comfortable, spacious and quiet when window was closed. Usually had to open window as air con didn’t seem to be working. TV was pretty useless, best to watch a film in mute as talk overs were terrible and we never found any English speaking channels at all. Wifi is available on ground floor only, lan cable is required for computers if higher up the floors. Free safe, good lighting in room and towels changed, room cleaned every day. Bar shuts at unless function on, staff very polite, food not so good, I had to return a meal as chicken was still raw. Breakfast is basic but edible. If you like using public transport this Hotel is situated too far to walk to the centre of Krakow but handy to tram service which is very cheap and easy to use. If you book your trips before you go they will pick you up at hotel, if not hotel can arrange trips for you. Nice Hotel but not four star in UK standards.

Having stayed here for the last few nights I have to say I'm not impressed with it, as a supposedly 4* hotel I was expecting much more, the rooms were very dated to say the least, the bar was dreadful, staff were lovely but I did ask for the appalling music to be changed from the silly elevator music and put on much of the same by the receptionist, the food was nice and one of the receptionist was very helpful booking us our trips to Austwich and the salt mines, the hotel itself is a small bit outside of Krakow so if it's your first time I'd advise you to stay in the centre, it's a beautiful city and I think everyone should visit Austwich it's an experience and was told with such passion I learnt so much, but I wouldn't be coming back to stay in this hotel "motel"

Kobierzynska 47 Krakow Lesser Poland

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa

Located in Debniki, Hotel Sympozjum & SPA is within a few miles (5 km) of popular sights such as Wawel Castle and Main Market Square. This 4-star hotel has 80 guestrooms and offers conveniences like free breakfast, a full-service spa, and an indoor pool. Located in central Krakow, the hotel is also near Wawel Cathedral and Old Synagogue.


Free breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café.


Hotel Sympozjum & SPA's 80 soundproofed rooms provide refrigerators, minibars, and free newspapers. Guests can expect free wired Internet and TVs with satellite channels. Other standard amenities include free bottled water, hair dryers, and laptop-compatible safes.

Property features

Guests staying at Hotel Sympozjum & SPA enjoy access to a full-service spa, an indoor pool, and a sauna. If you drive, self parking is PLN 30 per night, or you can take advantage of the airport shuttle (available 24 hours) for PLN 100 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 7 meeting rooms, and a conference center.

Room options

Executive Room

Full 1 | Twin 2 | Sleeps 3

Apartment, 1 Bedroom

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 596 reviews