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Hotel Sympozjum & SPA

4.0 out of 5.0

Recent guest reviews

Ok so this trip was a present from my girlfriend for my 30th birthday. She booked it through Wowcher and by doing this you don't choose your hotel or have much choice in dates you travel all they guaranteed is 4 star hotel. Cons: Rooms are very dated, look pre-war could do with a make over! Tv is ancient and zero English channels (not that we came here to watch Tv) but would be nice in the evening when getting ready etc No Wifi in rooms u less you are 1st floor above the reception luckily we were! No power points near beds, (tedious) but everyone has a phone now days! Would be a nice touch to charge when using in bed! Limited options for breakfast for a 4 star but might be a European thing? Pros Nice and clean rooms, despite their overall look Spa is very good and probably why it has 4 stars can get a massaged for 60min for 150zloty Staff are very helpful especially on receptions and speak good English Location may be an issue for some but the tram line is directly behind the hotel! Tesco nearby for all those snacks and home comforts literally 2 minute walk away! Nice and close to airport 10 mins away Overall was a good stay, not sure all the facilities warrant a 4 star hotel but if they touched up the rooms, added Wifi to the rooms and power points next to beds I would of been happy to call it 4 star! That being said I would probably stay here again if it was on a deal.

We stayed at the Sympozjium hotel in Krakow 10th to 13th June. After reading other reviews about this hotel we weren't expecting much. However to our surprise it's lovely. We arrived at 11am on Saturday morning and our room wasn't quite ready, which we didn't expect it to be. The young man on reception was very friendly and polite. He checked us in and stored our bags then informed us all about Krakow, places to visit, maps, trams etc. There's a large 24hr Tesco about 5 minutes walk away. We took the tram which is just outside the hotel into the city centre. You can catch either number 18 or 52. It's costs 3 zloty (about 80p). You buy your tickets either on the tram or at the machines on the platform, if there is one. Then you have to validate your ticket on the tram itself in the yellow boxes. Krakow itself is a beautiful city with very polite and friendly people. Food is cheap in price but high on quality. I can highly recommend the Polish meal platter. You get to taste all things Polish. For those of you who don't want to embrace the traditional food there's plenty of English/American food. But do you go to visit a foreign country and not taste what the locals eat? We had a trip booked to Auschwitz on the Sunday but had to catch a taxi to a hotel nearer the centre because they didn't pick up from our hotel. The young chap on reception ordered one for us and after dropping us off at the hotel for our collection my husband suddenly realised that he'd left his phone in the taxi. After about 10 minutes of pondering what to do the taxi returned with the phone. Not sure how many taxi drivers would do that over here!!! Auschwitz itself is a very harrowing place but a must especially if like me your father was in a concentration camp during the war, although Zwickau not Auschwitz. We went to Oskar Schindler's factory which is well worth a visit too. On the Main Street out of the city square, droga Grodzka, heading towards the old town there is a large church where on an afternoon and evening they do an hours classical music concert. Only £12 and extremely good. Back to the hotel. We were in room 213 and it was very large, very clean and really comfy. The shower was very hot and powerful, you just had to leave it running for a couple of minutes to warm up first. We ate in the restaurant the first night and the service and food was excellent. The staff all spoke good English apart from one waitress but her smile made up for that and let's face it her English was still better than our Polish. Yes the hotel might be a little bit old fashioned for some people but you're not in an affluent country and you're not paying top money for it either. The reason why I gave it only 4 stars and not 5 is the location. Although the tram is right outside and doesn't cost much it's just that for us being more in the centre would have been easier. We caught the train back to the airport which cost roughly £2 each as opposed to the £20 for the taxi from the airport. If you're staying in the city centre then I'd advise to get the train in from the airport but if you're staying at the Sympozjum then I'd catch a taxi as you wouldn't know which tram stop to go to and get off at the other end. All in all we had a wonderful few days in Krakow and can't wait to return.

spacious clean twin room hotel is a little out of the main centre but easy access for trams in to city and not expensive handy having tesco superstore opposite for bits and bobs room only option was good choice for us as my friend is a fussy eater so we could buy food from the tesco opposite which is open 24 hours

Checked in for 2 nights. This hotel is very old, as you enter the reception area you feel as if you are entering a haunted place. Rooms are large with old furniture. Bathroom worst, towels had holes in it. Very dirty. A/C was making a huge noise. So had to shut down and open the windows. Breakfast very basic not much choices. WiFi only in reception area. Never go there.

Hotel is nice, rooms are very outdated, could do with redecorating! Breakfast wasn't very nice, very little to choose from. Hotel is quite out the way however a tram line is close by which takes you straight into the city centre and back home again. Tesco near by which is very handy. Wouldn't book this hotel if i was to return to Poland tho

I booked this hotel via Travel Republic because it clearly states on the hotel website that with executive rooms you get transport to the town and tea and coffee facilities. When I came to pick the rooms I was given the choice "standard" or "executive", I chose exec and booked.However, a couple of days after booking I contacted the hotel re a spa booking. They were confused when I mentioned the EXEC rooms as they said that TR only deal with "spa" rooms which had never been given as a choice. I contacted TR and was told that they were spa rooms I had booked ( even when I sent a copy of my booking conf) : ****Executive Room, Bed and Breakfast**** Check-In: 27 Oct 2017 Check-Out: 31 Oct 2017 Occupancy: 2 Adults, 1 Child ****Executive Room, Bed and Breakfast**** Check-In: 27 Oct 2017 Check-Out: 31 Oct 2017 Occupancy: 2 Adults This went on and they finally told this : "I have discussed your booking with your hotel provider GTA and they have confirmed your room as Spa Executive room. Also they have advised that none of the rooms will offer free transfers to town. The transfers to town are paid directly to the hotel at PLN 120.00 per person per day. " Another room suddenly makes an appearance called a "Spa Executive". I tried putting though again as a new customer and the site still shows standard or exec rooms. Do not book if you think these are the exec rooms on the hotel site. Not sure whose at fault here . TR or the hotel, but be careful as I only found out now because I contacted the hotel direct about the spa.

very poor hotel.....the towels were so used that you can not use them rag the floor!!!.....and for a hotel with 4 stars no internet in the rooms.....only in the lobby and very slowly....all the group was very angry but its the fault of the tourism agency wich put us in such a hotel

lovely hotel, it is a bit on the outskirts of town, but taxis are cheap enough and the trams are easy to use, the only thing that let the hotel down was some of the staff. most of them were really nice, and DO NOT get the hop on hop off bus package the hotel try to sell you, as there are not ANY buses anywhere. and the hotel really dont like refunding your money.the weather was abit hit and miss. we had a few really hot days, so was very nice. the safes in your rooms were all broken, but you could put stuff behind reception.

The hotel was very nice. Clean with good reception desk. Breakfast was better some days to others but its included in he price of the hotel. The bar was always full in the evening and stayed open till late if thats what you wanted.You need to catch a tram into the center . There is a stop outside with frequent trams early morning till late into the evening. There is a room to put your luggage for safe keeping if you have a late departure and what to spend your last day visiting this wonderful city.The large Tesco across the road is stocked full of everything you could need. I would recommend this hotel.

.This hotel is only 10 minuets from airport fantastic.This hotel is excellent,spotless,the staff are great can not do enough for you ,they give tour advice bus tram advice get taxis advice on every thing they are so friendly and helpful,just 1 chap needs to smile more and not be so hostile I think he could be security he was hanging round reception when we were leaveing not friendly at all,but hey don't let that put you of there is an arrogant man every were .The breakfast is average but to be fair there is fruit yogout cerial and some hot food but the evening food from the menu is gorgous ,the spa and pool is great you must use them the pool is free but spa treaments and sauna you pay but so very very cheap.the rooms are spotless and the toilets are absolutely spotless this hotel is well worth the 4 star I would give it a 5 star if there was tea and coffee making facilities in the rooms that I think is the only let down BUT you can nip down stairs in the morning and take a drink to your rooms till you wake up that is if you don't mind nipping down in your jamars .yes we had a fantastic break in a fantastic room with fantastic staff in afantstic hotel and we will be defo bck later this year just marvalous THANK YOU TO ALL THE STAFF THANK YOU TO GREGORY AND MICHEAL AND REST OF STAFF ,will see you very soon.oh fordgot to say all rooms are sound proof and there is a noise free time between 10pm and 6 am slept fantastic GO DONT WAIT JUST GO .

Kobierzynska 47 Krakow Lesser Poland

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa

Located in Debniki, Hotel Sympozjum & SPA is within a few miles (5 km) of popular sights such as Wawel Castle and Main Market Square. This 4-star hotel has 80 guestrooms and offers conveniences like free breakfast, a full-service spa, and an indoor pool. Located in central Krakow, the hotel is also near Wawel Cathedral and Old Synagogue.


Free breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café.


Hotel Sympozjum & SPA's 80 soundproofed rooms provide refrigerators, minibars, and free newspapers. Guests can expect free wired Internet and TVs with satellite channels. Other standard amenities include free bottled water, hair dryers, and laptop-compatible safes.

Property features

Guests staying at Hotel Sympozjum & SPA enjoy access to a full-service spa, an indoor pool, and a sauna. If you drive, self parking is PLN 30 per night, or you can take advantage of the airport shuttle (available 24 hours) for PLN 100 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 7 meeting rooms, and a conference center.

Room options

Executive Room

Full 1 | Twin 2 | Sleeps 3

Apartment, 1 Bedroom

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 554 reviews