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Hotel Sympozjum & SPA

4.0 out of 5.0

Recent guest reviews

I read some mixed reviews about this hotel and was a bit concerned but, it seem to have the best review of the three that were offered in the Groupon deal. I found the hotel to be a great place to stay, with helpful staff. The room was clean and the bed was comfy. Clean bathroom with a good shower. This hotel is situated outside the centre of Krakow but, it’s not an issue at all. The tram service is a stone throw away from the hotel with a regular tram service every 10 minutes into the town. Taxi into the old town etc will cost you around £5. Would stay here again.

Stayed here for a few days in November. Rooms are clean and good sized with a decent bathroom. Breakfast, for me, was not great but to be fair to the staff, they did try to please. At least the coffee was good! Well stocked bar, very cheap prices. We stayed in a room on the road side and the trams were VERY noisy. They run all night long. We were told that you couldn't hear them on the other side so request a room at the back. The only down side to this hotel was that it took about half hour to walk to main square. However, taxis are extremely cheap. About 4 - 5 zloty a trip. Sooo cheap! So the location didn't bother us. There is a massive Tesco directly opposite which has everything you need. Also few more shops there and some more where you catch the trams. Overall a good, cheap hotel. I would stay there again - but at the back!!

Breakfast - ok, Swimming pool - small but ok for kids, Sauna - ok. name has Spa but not used as timings were not suitable incl nothing over weekends, Staff were helpful. Wifi not easily available in rooms except if you are in lobby or near ground floor. Location - good as very close to Tram station. Best to take the weekend Family (if travelling as 4) tram ticket. Service is ok but you have to ask for it. Do not expect muxh from reception after 7pm.

My husband and I recently stayed for 3 nights as part of a TreatTicket deal. I had read a lot of reviews from booking back in Feb and a very mixed bag. I decided that I would form my own opinion and as much as it was a little dated and in need of a facelift, I can't complain as it was really clean. Fresh towels all of the days and the room (Room 108) was spotless. The first day we walked into the square and got our bearings and the other days we got the 18 tram in and got off at the stop we needed to. The receptionist upon arrival gave us a map and pointed out parts on it and also the tram numbers that were useful. We booked Austwitz tour and also Salt Mines tour though the hotel and good price and pick up and drop off back at the hotel. With doing the tours, we only made breakfast one of the mornings and it was nice. Coffee was lovely and toaster available as well as cereals, fruit, cold meats and boiled eggs as well as a small selection of hot food (sausages, scrambled eggs and mushrooms). All in all we were very happy. Only thing if we were to return to Krakow is, that I would prefer to stay a little more central. I would thoroughly recommend "The Spaghetti" restaurant (Italian) in the square. Nicest spag bol I have had in a long time.

Hotel wouldn't be classed as a U.K. 4* and is a little dated but it's in a good location. Easy transport from the airport (bus 252, approx 4 Zloty & then tram 18 takes you straight opposite the hotel) Central krakow is easily accessible by tram 18 also and very cheap.

I too had a room on the forth floor with broken floor boards. The decor was drab. The front of house staff were friendly and helpful. Also was close to a tram stop. The tram takes into the old town - which is great. Otherwise the motel is quite out of the way from everything

Hotel is over all lovely, staff is friendly and I would definitely recommend the SPA downstairs. My only issue was no WiFi available in the rooms. You have to go downstairs to either sit at the reception or bar.

The room we were allocated on the 4th floor had what appeared to be broken floorboards under the carpet in 3 different places (it felt as if it was only the carpet that was stopping us falling through), there was no wifi, the safe didn't work and the room was generally depressing and in desperate need of refurbishment. We complained straight away but we were told that Hotel was fully booked and we could check again next day,. We were allocated another room on 2nd floor which was marginally better - at least the floor felt solid and we had wifi. We had to leave our passports in Hotel safe as room safe wasn't working but when we went to collect them they had been 'lost' It took over an hour for them to find them again. There was no plug in the washbasin, the shower leaked and the towels were very worn - on the last day one of the towels was actually ripped. The sofas and chairs in the public bar area were not only dirty they were stained too. The breakfast choice was poor. We definitely would not stay here again. We booked through Express Newspaper/ Jetline. Jetline gave us incorrect information I.e that the Hotel was a mile to a mile and a half away from Centre but in fact is a 15 min taxi ride. (Trams are available Outside Hotel and are cheaper but there are 11 stops to Centre and journey takes longer than a taxi) Also advised by Jetline (in writing) that transfer time from airport would be 50 minutes and cost was £40 each way when in fact transfer time is nearer 15 minutes. We paid Jetline £80 for transfer but we could have easily arranged this ourselves for less than £40. I e mailed Jetline when we arrived to cancel return transfer but they said they were unable to do this. Krakow is a wonderful city and we would recommend it to anyone but don't choose this Hotel.

Went for a long weekend for my partners birthday.. In brief..room very tired AC did not work..despite 30 degree heat..TV..RUBBISH OUT OF THE ARC..breakfast was appalling served 6-30 to 10-00..by 08-30..was very tired and in appetising toaster didn't work ..bulk scrambled eggs left in warmer long enough to grow a skin,sausages rich in garlic... Won't go on it speaks for itself.. 7 km away from main square..restaurant food was OK but not brilliant ..the staff were good not exactly welcoming...you could probably find some thing closer to the town with better amenities for the same money...I won't be rushing to come back.

Ok so this trip was a present from my girlfriend for my 30th birthday. She booked it through Wowcher and by doing this you don't choose your hotel or have much choice in dates you travel all they guaranteed is 4 star hotel. Cons: Rooms are very dated, look pre-war could do with a make over! Tv is ancient and zero English channels (not that we came here to watch Tv) but would be nice in the evening when getting ready etc No Wifi in rooms u less you are 1st floor above the reception luckily we were! No power points near beds, (tedious) but everyone has a phone now days! Would be a nice touch to charge when using in bed! Limited options for breakfast for a 4 star but might be a European thing? Pros Nice and clean rooms, despite their overall look Spa is very good and probably why it has 4 stars can get a massaged for 60min for 150zloty Staff are very helpful especially on receptions and speak good English Location may be an issue for some but the tram line is directly behind the hotel! Tesco nearby for all those snacks and home comforts literally 2 minute walk away! Nice and close to airport 10 mins away Overall was a good stay, not sure all the facilities warrant a 4 star hotel but if they touched up the rooms, added Wifi to the rooms and power points next to beds I would of been happy to call it 4 star! That being said I would probably stay here again if it was on a deal.

Kobierzynska 47 Krakow Lesser Poland

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa

Located in Debniki, Hotel Sympozjum & SPA is within a few miles (5 km) of popular sights such as Wawel Castle and Main Market Square. This 4-star hotel has 80 guestrooms and offers conveniences like free breakfast, a full-service spa, and an indoor pool. Located in central Krakow, the hotel is also near Wawel Cathedral and Old Synagogue.


Dining

Free breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

Hotel Sympozjum & SPA's 80 soundproofed rooms provide refrigerators, minibars, and free newspapers. Guests can expect free wired Internet and TVs with satellite channels. Other standard amenities include free bottled water, hair dryers, and laptop-compatible safes.


Property features

Guests staying at Hotel Sympozjum & SPA enjoy access to a full-service spa, an indoor pool, and a sauna. If you drive, self parking is PLN 30 per night, or you can take advantage of the airport shuttle (available 24 hours) for PLN 100 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 7 meeting rooms, and a conference center.

Room options

Executive Room

Full 1 | Twin 2 | Sleeps 3

Apartment, 1 Bedroom

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 566 reviews