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Heynow Hostel

2.0 star property

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Photo gallery for Heynow Hostel

Terrace/patio
Shared fridge, shared microwave, electric kettle
Shared Dormitory, Shared Bathroom (max. 4 persons) | View from room
Shared Dormitory, Women only, Shared Bathroom (max. 4 persons) | In-room safe, WiFi (free)
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Kitchen

Explore the area

View in a map
ul. Florianska 5, Kraków, Lesser Poland Voivodeship, 31-019
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪2 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪37 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Shared Bathroom

Double Room, 1 Double Bed, Shared Bathroom | In-room safe, WiFi (free)

Double Room, 1 Double Bed, Shared Bathroom

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom | In-room safe, WiFi (free)

Twin Room, Shared Bathroom

  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed
  • Free WiFi

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom | In-room safe, WiFi (free)

Triple Room, Shared Bathroom

  • 108 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Superior Quadruple Room, 1 Bedroom, Private Bathroom

Superior Quadruple Room, 1 Bedroom, Private Bathroom | In-room safe, WiFi (free)

Superior Quadruple Room, 1 Bedroom, Private Bathroom

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Shared Dormitory, Shared Bathroom (max. 6 persons)

Shared Dormitory, Shared Bathroom (max. 6 persons) | In-room safe, WiFi (free)

Shared Dormitory, Shared Bathroom (max. 6 persons)

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Women only, Shared Bathroom (max 6 persons)

In-room safe, WiFi (free)

Shared Dormitory, Women only, Shared Bathroom (max 6 persons)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Women only, Shared Bathroom (max. 4 persons)

Shared Dormitory, Women only, Shared Bathroom (max. 4 persons) | In-room safe, WiFi (free)

Shared Dormitory, Women only, Shared Bathroom (max. 4 persons)

  • 121 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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$100 nightly
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About the neighborhood

Kraków

Located in Kraków Old Town, Heynow Hostel is next to popular attractions like Main Market Square and Royal Road. This 14-room hostel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a terrace.
View more Hostels in KrakówOpens in a new window

What's nearby

  • Royal Road - 1 min walk - 0.0 miles
  • Main Market Square - 2 min walk - 0.1 miles
  • St. Mary's Basilica - 2 min walk - 0.1 miles
  • Planty Park - 3 min walk - 0.2 miles
  • Cloth Hall - 3 min walk - 0.2 miles

Getting around

  • Kraków Główny Station - 18 min walk
  • Łagiewniki Station - 20 min drive
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪Hard Rock Cafe Kraków - ‬2 min walk
  • ‪Pijalnia Czekolady E.Wedel - ‬1 min walk
  • ‪Bull Pub - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Staropolska Karczma - ‬1 min walk

About this property

Heynow Hostel

Guests of Heynow Hostel enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. The front desk has multilingual staff that can help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a refrigerator in a common area, a terrace, and a TV in a common area.
Guests can expect to find free WiFi. Other amenities include 6 bathrooms, electric kettles, and safes. Bathrooms are shared; housekeeping is not available.

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The One Collection
Kraków City Centre
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 1 review
$72 nightly
The price is $76
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • 6 shared bathrooms (in-room sinks)
  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Shared kitchen access

More

  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 17 and August 14.

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 8 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Heynow Hostel Krakow
Heynow Krakow
Heynow Hostel Kraków
Heynow Hostel Hostel/Backpacker accommodation
Heynow Hostel Hostel/Backpacker accommodation Kraków

Frequently asked questions

Is a free cancellation option available at Heynow Hostel?

Heynow Hostel provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of Heynow Hostel?

This hostel is situated in Kraków Old Town, just steps from Main Market Square and Royal Road. You'll also find Wawel Castle and St. Mary's Basilica less than a mile away.

Is there parking available at Heynow Hostel?

No, there isn't parking at this hostel.

Does Heynow Hostel feature a casino?

No, Heynow Hostel doesn't have a casino.

Will I find an indoor pool at Heynow Hostel?

No, there is no indoor pool at this hostel.

Does Heynow Hostel have a hot tub?

No, there isn't a spa tub at this hostel.

Does Heynow Hostel have a restaurant that serves breakfast?

No, Heynow Hostel doesn't have a restaurant that serves breakfast.

Will Heynow Hostel allow pets to stay free of charge?

No, pets aren't allowed at Heynow Hostel.

Does Heynow Hostel have connecting rooms available?

No, this hostel doesn't feature connecting guestrooms.

Where is the closest airport to Heynow Hostel?

The closest major airport to Heynow Hostel is John Paul II - Balice Airport (KRK), which is 10.6 mi away (28 minutes by car).

Are there rooms with balconies at Heynow Hostel?

No, there aren't any rooms with balconies at Heynow Hostel.

Heynow Hostel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 22 out of 56 reviews
Rating 8 - Good. 21 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 4 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Valentyn

Liked: Cleanliness, property conditions & facilities, room comfort
In generale tutto bene in camera eravamo soli, l'unica cosa che ci voleva tempo per effettuare il check in tramite messaggi con qualcuno e tutto questo tempo eravamo fuori a -2 gradi.
Stayed 1 night in Dec 2020
Verified review

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't recommend to anyone

As budget travellers who have been on the move for a while, this was the first accommodation we have stayed in that we were rely dissapointed with. I assume they tried to do Contactless check in, however the numbers left for us to contact left us with no response for a when so we stood out in the cold waiting. Finay we got a response and enter our room which was not what we booked. We had booked a doubled bed room and we arrived into a room with 2 bunkbeds, which as a couple was not Ideal. We attempted to Co tact the accommodation again and once they finally replied they said they would be there in a moment. That moment never came and we wasted an hour of our time waiting. At this point we were really disappointed with their hospitality as they then started to ignore us. We obviously just had to de with what we had... The beds were extremely uncomfy and old. You had springs dinging in to you so we would wake up sore. Worst of all, the shower had no hot water and showering in the freezing cold water was like torture. We couldn't wait to leave this place and wouldn't recommend. We aren't usually fussy so take on board this review. If we could get our money back we would The only good thing about it was the location being right in the centre.
Stayed 2 nights in Nov 2020
Verified review

10/10 Excellent

João Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Stayed 2 nights in Oct 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hostel.

Super clean hostel, the best in this. Beware of thieves between customare, there is no camera in the kitchen. Don't leave food in the fridge.
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hostel

Good hostel, situated in the heart of the Old Town.
Stayed 2 nights in Sep 2020
Verified review

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

0.00/10.0

0.00\10.0
Stayed 3 nights in Sep 2020
Verified review

10/10 Excellent

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, nice and grrat people, but bed..

The hostel eas suoer sentral, clean, quiet and nice. The beds tho.. Squeky and uncomfortable..
Stayed 3 nights in Jul 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
値段相応。スタッフは土地勘が無い為か、道を聞くと必ず間違った場所を教えるので困惑した
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Just like it had been expected. Close to all the sights of the Old Town. Polite staff. Warm room. Kitchen with all necessities.
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Ting Ching

Disliked: Property conditions & facilities, room comfort

Good location, but bad stay

There was WiFi in the hostel, but the WiFi is broken that I couldn’t access to any internet. Room was so small for 4 that we didn’t have enough spaces to put our luggage. Things looked old in the hostel, and the room was a bit too dark. I was staying in the lower bed, and I could see the upper bed broken, and I saw the dust inside which was quite disgusting. Location was pretty convenient tho. Everywhere’s is close to the hostel.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, good staff, good facilities and cozy!
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay. liked it a lot. very friendly and neat
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Juliana

Liked: Cleanliness
Disliked: Staff & service

Boa localização

A localização é excelente e com certeza não me arrependo de ter ficado nesse hostel. Aproveita-se muito melhor o tempo, e a viagem, estando no coração de Cracóvia. Sem dúvidas não teria tido a mesma experiência se tivesse ficado longe do centro histórico. Porém o atendimento não foi dos melhores.. coisas simples, como negar que eu usasse o banheiro antes do horário do check-in, mesmo o hostel estando completamente vazio (só notei eu e mais um hóspede naquela noite) me deixaram um pouco decepcionada. As camas também não são muito confortáveis.
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

mocno przeciętny

pokój niezgodny z opisem i zdjęciem, poza tym jak za tą cenę i lokalizację w porządku
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatiom, location, location, locatiom, location, location. Staff is helpful.
Stayed 2 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Unica cosa buona la posizione, per quanto riguarda la struttura, i servizi e disponibilità efficienza e gentilezza del personale il mio giudizio è purtroppo negativo.
Stayed 2 nights in Jun 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima posizione. Da Migliorare plulizia.

Posizione favolosa in pieno centro. Il trombettiere si sente anche benissimo! La struttura non sarebbe male se la pulizia fosse accettabile. In camera sui mobili non c'era, ma per terra e negli angoli era uno schifo. Letto evidentemente molto usato e lenzuola molto usurate con vari strappi e non davano l'imressione di essere puliti. I Bagni, quello adiacente la camera è stato chiuso il giorno successivo al mio arrivo "out of order". Comunque tutti quelli che ho usato arano tenuti molto male. Presenza di muffa nei vari algoli delle doccie ma anche dele mura. Credo che il problema sia nel metodo di pulizia, i pavimenti si vedevano che erano puliti, ma la presenza di capelli e peli era assurda. Su igni porta del bagno c'era la lista degli orari di pulizia, ma vorrei capire come potevano lasciare tutti quei capelli sul pavimento. All'ingresso ho sempre trovato ragazze ma mai un saluto , un sorriso. Proprio un peccato perchè la posizione vale proprio tanto. Basterebbe solo una migliore organizzazione.
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hyvä ja keskeinen sijainti! Huoneet vähän tunkkaisia (ei ilmastointia) ja sängyt epämukavia, mutta kylppäri siisti.
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Brian

Liked: Cleanliness
Disliked: Staff & service, room comfort

Dårlig personalestil

God ankomst(velkomst) - fik et værelse som ikke har den store standard - men man får hvad man betaler for. Rent badeværelse. Hver gang vi kom igen til receptionen når vi skulle til værelset, kikkede personalet overhovedet ikke op, hilste eller andet, Var totalt lukket ned foran skærmen. Dårlig stil, sagde hverken goddag eller farvel - selvom vi gjorde det.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great great location! Right next to main square and lots of good food!
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Just stayed one night but it was perfect. Spacious and frendly staff.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもきれいで立地条件はすばらしいです。
Stayed 3 nights in Apr 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nie polecam przede wszystkim przez grzyba na ścian

Lokalizacja rewelacja. Obsługa OK. Ale.... W pokoju zimno:( Na ścianie przy suficie grzyb! ( MAM ZDJĘCIE ). Pokój mały, ale wystarczający. Łóżka w porządku. Tylko chyba nie dokładnie posprzątane, bo na górnym łóżku była pusta butelka po coli. Zastanawiam się czy w takim razie była pościel przebrana? W łazience też niekoniecznie czysto, ale może to wina gości... ogólnie raczej omijałabym to miejsce, choć bliskość rynku to duży atut!
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный хостел !

Отличное расположение хостела. Он не в том доме где вывеска, а через дворик в следующем, поэтому там очень тихо, хоть это и самый центр. Всегда чисто, горячая вода есть постоянно - в каждой ванной свой газовый котел. Роутер на два, три номера, хороший интернет. Хорошая звукоизоляция, тепло.
Stayed 6 nights in Dec 2018
Verified review

8/10 Good

Liv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra

Man ska veta att det är ett hostel man checkar in på. Trevlig personal, supercentralt och enkelt. Vi checkade in på vintern så det var tacksamt varmt och skönt på rummen. Finns många toaletter utanför rummet.
Stayed 1 night in Jan 2019