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Aparthotel

Crystal Suites Chez Helena

3.5 star property
Aparthotel connected to the convention center in Kraków

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Photo gallery for Crystal Suites Chez Helena

Daily buffet breakfast (PLN 40 per person)
Deluxe Room, Courtyard View | 1 bedroom, pillowtop beds, in-room safe, individually decorated
Deluxe Room, Patio | Terrace/patio
Deluxe Room, Patio | Terrace/patio
Deluxe Room, Patio | Private kitchenette | Fridge, microwave, stovetop, dishwasher

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Washer
  • Air conditioning
  • Breakfast available
  • Kitchen
  • Free WiFi

Explore the area

View in a map
ul. Szeroka 14, Kraków, Lesser Poland, 31-053
  • Place, Wawel Castle
    ‪13 min walk‬
  • Place, Oskar Schindler Factory
    ‪16 min walk‬
  • Place, Main Market Square
    ‪17 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, Patio

Deluxe Room, Patio | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Room, Patio

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Room, Courtyard View

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Penthouse, Kitchenette

Family Penthouse, Kitchenette | Private kitchenette | Fridge, microwave, stovetop, dishwasher

Family Penthouse, Kitchenette

  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Kraków

Located in Kraków City Centre, Crystal Suites Chez Helena is within a mile (2 km) of popular sights such as Main Market Square and Wawel Castle. Each of the 5 rooms at this 3.5-star aparthotel includes a kitchenette, an iPod dock, and a refrigerator. Centrally located in Kraków, the aparthotel is connected to the convention center, and a short walk from Remu'h Synagogue and Old Synagogue.
View more Aparthotels in KrakówOpens in a new window

What's nearby

  • Royal Road - 11 min walk - 0.6 miles
  • Wawel Castle - 13 min walk - 0.7 miles
  • Oskar Schindler Factory - 16 min walk - 0.9 miles
  • Main Market Square - 17 min walk - 0.9 miles
  • St. Mary's Basilica - 17 min walk - 0.9 miles

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 27 min drive

Restaurants

  • ‪Gruba Buła - ‬3 min walk
  • ‪Klezmer-Hois - ‬1 min walk
  • ‪Hamsa - ‬1 min walk
  • ‪Szklanki - ‬2 min walk
  • ‪Ariel - ‬1 min walk

About this property

Crystal Suites Chez Helena

Aparthotel connected to the convention center in Kraków
Guests staying at Crystal Suites Chez Helena enjoy free WiFi in public areas and express check-out. Airport transportation is made easy with an airport shuttle (available 24 hours) for PLN 129 per vehicle one-way. A multilingual staff is on hand to assist with tours/tickets and securing valuables.
Each apartment is individually decorated and features a kitchenette and space to spread out with a separate bedroom. Guests can expect to find free WiFi and a 26-inch LCD TV with satellite channels. The pillowtop bed provides a full night's sleep, and the bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a washing machine, an iPod dock, and a coffee maker. Housekeeping is available on request.

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Exterior detail

PURO Kraków Kazimierz

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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Car not required

Family friendly

  • Children stay free (see details)
  • Free crib
  • High chair

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 8:00 AM to noon for a fee: PLN 40 for adults and PLN 40 for children
  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 26-inch LCD TV with satellite channels
  • CD player
  • iPod dock

Laundry

  • Laundry detergent
  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Multilingual staff
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • Connected to a convention center
  • Connected to a rail/subway station
  • Connected to a shopping center
  • In a historical district
  • In an entertainment district
  • In the city center
  • Near an outlet shopping mall
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 5 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 1:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 40 for adults and PLN 40 for children
  • Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
  • Check-in: 1:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Crystal Suites Chez Helena
Crystal Suites Chez Helena Apartment
Crystal Suites Chez Helena Apartment Krakow
Crystal Suites Chez Helena Krakow
Crystal Suites Chez Helena Kr
Crystal Suites Chez Helena Kraków
Crystal Suites Chez Helena Aparthotel
Crystal Suites Chez Helena Aparthotel Kraków

Frequently asked questions

Is free cancellation available at Crystal Suites Chez Helena?

Crystal Suites Chez Helena offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see close to Crystal Suites Chez Helena?

This aparthotel is situated in Kraków City Centre within a short 16-minute walk of Main Market Square and also 17 minutes on foot from Wawel Castle. You'll also find Oskar Schindler Factory and Jewish Cemetery less than a mile away.

Is there parking available at this aparthotel?

No, this aparthotel doesn't offer parking.

Does Crystal Suites Chez Helena have a casino?

No, Crystal Suites Chez Helena doesn't have a casino.

Will I find an indoor pool at Crystal Suites Chez Helena?

No, there is no indoor pool at this aparthotel.

Is Crystal Suites Chez Helena good for couples?

Amenities that appeal to couples at this aparthotel include in-room massages, a pillowtop mattress, and a kitchenette.

Are there hot tubs at Crystal Suites Chez Helena?

No, this aparthotel doesn't have a spa tub.

Does Crystal Suites Chez Helena have a restaurant that serves breakfast?

Crystal Suites Chez Helena offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Crystal Suites Chez Helena allow pets to stay for free?

No, pets aren't allowed at Crystal Suites Chez Helena.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Crystal Suites Chez Helena?

The closest major airport to Crystal Suites Chez Helena is John Paul II - Balice Airport (KRK), which is 15.1 mi away (27 minutes by car).

Are there rooms with balconies at Crystal Suites Chez Helena?

Yes, some apartments at this aparthotel offer either a balcony or a patio where guests can enjoy city or courtyard views.

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