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Vienna House by Wyndham Andel's Cracow

Property class: 4
VIP Access

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Photo gallery for Vienna House by Wyndham Andel's Cracow

Vienna House, a modern building with a prominent sign, large windows, and outdoor seating area.
A buffet with various food items and condiments.
A rooftop terrace with outdoor seating, a table with plates of food, and a view of a cityscape including a prominent tower.
A historic building with multiple towers and a river in the foreground.
A green sofa with patterned cushions, a round table, and a bookshelf filled with plants and decorative items.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154
  • Place, Kraków Barbican
    ‪5 min walk‬
  • Place, Main Market Square
    ‪9 min walk‬
  • Place, St. Mary's Basilica
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, Accessible

A hotel room with a bed, a desk, a chair, a window with curtains, a painting, and two wooden paddles on the wall.

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room

A hotel room with a bed, desk, chair, and a large window with curtains.

Deluxe Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a desk lamp, a painting, a round mirror, and a view of the city through the window.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite

A hotel room with a bed, a desk, a chair, a desk lamp, a painting, a round mirror, and a view of the city through the window.

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room

A neatly made bed with white pillows and two bedside lamps on either side.

Superior Double Room

9.4 out of 10
Exceptional
(41 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a view of buildings through the window.

Superior Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Kraków

Located in Kraków City Centre, Vienna House by Wyndham Andel's Cracow is within a 5-minute walk of Kraków Barbican and within 15 minutes of other popular attractions like Main Market Square. This 159-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Planty Park - 2 min walk - 0.1 miles
  • Kraków Barbican - 5 min walk - 0.3 miles
  • Main Market Square - 9 min walk - 0.5 miles
  • St. Mary's Basilica - 9 min walk - 0.5 miles
  • Cloth Hall - 11 min walk - 0.6 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 11 min walk
  • John Paul II - Balice Airport (KRK) - 33 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Chimney Cake Bakery - ‬2 min walk
  • ‪Szalone Widelce - ‬4 min walk

About this property

Vienna House by Wyndham Andel's Cracow

Vienna House by Wyndham Andel's Cracow offers a gym, a sauna, and free WiFi in public areas. If you drive, self parking is PLN 120 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 150 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and desks. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 m
  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (PLN 120 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 90 for adults and PLN 90 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Smok
  • Restaurant Mavericks

Things to do

  • Bicycle storage
  • Bicycles
  • Gym
  • Sauna
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,736 square feet of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 100 per accommodation, per day
  • Dogs and cats only
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PLN 250.0 per day
  • Cribs/infant beds are available for PLN 250.0 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 90 for adults and PLN 90 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 100 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250.0 per day
  • Rollaway bed fee: PLN 250.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow

Frequently asked questions

Is a free cancellation option available at Vienna House by Wyndham Andel's Cracow?

Vienna House by Wyndham Andel's Cracow offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Vienna House by Wyndham Andel's Cracow?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Vienna House by Wyndham Andel's Cracow on Nov 15, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Vienna House by Wyndham Andel's Cracow?

This hotel is situated in Kraków City Centre, just steps from Royal Road and Galeria Krakówska, and within a short walk of Main Market Square. You'll also find Planty Park and Florianska Street less than a mile away.

Is a spa located at Vienna House by Wyndham Andel's Cracow?

Spa services at the hotel include massages.

Does Vienna House by Wyndham Andel's Cracow feature a casino at the property?

No, Vienna House by Wyndham Andel's Cracow doesn't have a casino.

Will I find an indoor pool at Vienna House by Wyndham Andel's Cracow?

No, there is no indoor pool at this hotel.

Does Vienna House by Wyndham Andel's Cracow have a restaurant that serves breakfast?

Yes, Vienna House by Wyndham Andel's Cracow serves buffet breakfast for a surcharge each morning at Restaurant Mavericks.

Will Vienna House by Wyndham Andel's Cracow allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Vienna House by Wyndham Andel's Cracow for a fee of PLN 100 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Vienna House by Wyndham Andel's Cracow?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Vienna House by Wyndham Andel's Cracow?

The closest major airport to Vienna House by Wyndham Andel's Cracow is John Paul II - Balice Airport (KRK), which is 10.6 mi away (33 minutes by car).

Vienna House by Wyndham Andel's Cracow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 21 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, modern, great location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the railroad station, which was important for us, yet quiet. Walking distance to the Old Town.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vienna House by Wyndham is our go-to hotel in Krakow. The staff is helpful and friendly, the restaurant is well-supplied, and you can't beat the location next to Kraków Główny railroad hub.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, for a short walk down into the old town, the shopping mall and train station on your doorstep for airport and Auschwitz travel, and lots of tram stops outside which we used for an event at the Tauron arena. Nice bar for drinks and good breakfast.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall was good, and we enjoyed our stay. Our room was very clean and the bed definitely comfortable. The staff were pleasant and the location was wonderful - just across from the train station and a short walk from the old town and market.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent work and great service.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Lovely room, great bed and good breakfast. Definitely stay again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent, great service, very polite receptionists, perfect location, good price, delicious, varied breakfasts.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kind staff, we had everything we needed.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, clean and modern. Would definitely stay here again
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed and well maintained room. The breakfast was excellent.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & modern. Breakfast was included, which was nice. Coffee & tea available in the room, along with facial tissue. Staff was very helpful. Convenient location.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, good quality price and clean rooms
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff very good, amazing breakfast
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice and clean and in great location. The staff are very helpful and Breakfast was nice too. Def I would recommend
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, especially if you expect to be using any rail travel as it is only 5 minutes walk from the main station. train in from the airport is easy. Also on the edge of the Old town which is all walkable. Main tram lines pass nearby. Breakfast was excellent, perhaps a bit more variety would be required for longer stays. An excellent modern hotel.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a large variety of options. The food was great and the cost was reasonable. Overall a very good experience and great location in Krakow.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel, clean and tastefully decorated. Good buffet breakfast and very convenient for central Krakow. Just be careful not to trip over the stone threshold at the door of the room! We have stayed here several times and would be happy to do so again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to old town
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was everything I needed. The staff was more than helpful. I arrive not feeling well and with some discomfort and they were so helpful to get me a room immediately and suggest where to go to get medication. I also used the sauna room which helped with my back problems and they were constantly assisting me with any questions I had. Great front desk. The gentlemen were exceptional!!!! Thank you again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Good breakfast options. Mostly friendly staff. Convenient location. Would recommend
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and the sites.
Stayed 3 nights in Oct 2025