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Promenade Service Apartments

2.0 star property
Hotel with a 24-hour front desk, near Imago Shopping Mall

Choose dates to view prices

Photo gallery for Promenade Service Apartments

Marina Court Duplex Penthouse | Iron/ironing board, free WiFi, bed sheets
Marina Court Duplex Penthouse | Living area | 32-inch TV with cable channels
Exterior
Marina Court Duplex Penthouse | Private kitchen | Electric kettle
Marina Court Duplex Penthouse | Iron/ironing board, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Centre Point
    ‪2 min walk‬
  • Imago Shopping Mall
    ‪8 min walk‬
  • Gaya Street Sunday Market
    ‪13 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪7 min drive‬

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Room options

View all photos for Check in Queen no window

Check in Queen no window | Iron/ironing board, free WiFi, bed sheets

Check in Queen no window

  • 143 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Check in Twin no window

Check in Twin no window | Iron/ironing board, free WiFi, bed sheets

Check in Twin no window

  • 143 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Superior Room

Family Superior Room | Iron/ironing board, free WiFi, bed sheets

Family Superior Room

  • 603 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Court Duplex Penthouse

Marina Court Duplex Penthouse | Iron/ironing board, free WiFi, bed sheets

Marina Court Duplex Penthouse

  • 2680 sq ft
  • Partial ocean view
  • Sleeps 15
  • 2 Queen Beds and 10 Twin Beds

View all photos for Family Deluxe Room

Family Deluxe Room | Iron/ironing board, free WiFi, bed sheets

Family Deluxe Room

  • 603 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Twin

Studio Twin | Iron/ironing board, free WiFi, bed sheets

Studio Twin

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Studio Twin

Iron/ironing board, free WiFi, bed sheets

Deluxe Studio Twin

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 603 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room no window

Standard Twin Room no window | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room no window

  • 245 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Queen

Studio Queen | Iron/ironing board, free WiFi, bed sheets

Studio Queen

  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Check-In Twin without Window

Iron/ironing board, free WiFi, bed sheets

Check-In Twin without Window

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room Without Window

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room Without Window

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Studio 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Check-In Room Queen Without Window

Iron/ironing board, free WiFi, bed sheets

Check-In Room Queen Without Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio 2 Single Bed

Iron/ironing board, free WiFi, bed sheets

Studio 2 Single Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Superior Room

Iron/ironing board, free WiFi, bed sheets

Family Superior Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Queen Room With Window

Iron/ironing board, free WiFi, bed sheets

Standard Queen Room With Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Deluxe Room

Iron/ironing board, free WiFi, bed sheets

Family Deluxe Room

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Kota Kinabalu

Located in Downtown Kota Kinabalu, Promenade Service Apartments is next to Centre Point and Oceanus Waterfront Mall. This 133-room hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and laundry facilities.

What's nearby

  • Centre Point - 2 min walk - 0.1 miles
  • Imago Shopping Mall - 8 min walk - 0.5 miles
  • Gaya Street Sunday Market - 13 min walk - 0.7 miles
  • Suria Sabah Shopping Mall - 18 min walk - 1.0 mile
  • Jesselton Point Ferry Terminal - 2 min drive - 1.4 miles

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 15 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Secret Recipe - ‬7 min walk
  • ‪Lobster King Seafood Restaurant - ‬5 min walk
  • ‪Jothy's Curry Banana Leaf Restaurant - ‬1 min walk
  • ‪Restoran Seri Malindo - ‬3 min walk

About this property

Promenade Service Apartments

Hotel with a 24-hour front desk, near Imago Shopping Mall
At Promenade Service Apartments, guests have access to free WiFi in public areas and laundry facilities. There's onsite parking for a fee, and an airport shuttle during limited hours for MYR 80 per vehicle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets.
Guests can expect free WiFi and 32-inch TVs with cable channels. Electric kettles and phones are other standard amenities. Housekeeping is available on request.

Languages

Chinese (Mandarin), English, Indonesian, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 8:00 PM
  • Self parking on site (surcharge)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MYR 55.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MYR 80 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MYR 55.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu
Promenade Service Apartments Hotel
Promenade Service Apartments Kota Kinabalu
Promenade Service Apartments Hotel Kota Kinabalu

Frequently asked questions

Is free cancellation available at Promenade Service Apartments?

Promenade Service Apartments provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Promenade Service Apartments?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Promenade Service Apartments on Jun 10, 2025 start from $33.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Promenade Service Apartments?

This hotel is situated in Downtown Kota Kinabalu, just steps from Centre Point and Oceanus Waterfront Mall, and within a short walk of Kota Kinabalu Esplanade. You'll also find Imago Shopping Mall and Anjung Samudera less than a mile away.

Will I be able to park at Promenade Service Apartments?

Yes, parking is offered for MYR 2.00.

Does Promenade Service Apartments feature a casino at the property?

No, Promenade Service Apartments doesn't have a casino.

Will I find an indoor pool at Promenade Service Apartments?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Promenade Service Apartments?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include partial ocean views and a turndown service.

Are there hot tubs at Promenade Service Apartments?

No, there isn't a spa tub at this hotel.

Does Promenade Service Apartments have a restaurant that serves breakfast?

No, Promenade Service Apartments doesn't have a restaurant that serves breakfast.

Will Promenade Service Apartments allow pets to stay for free?

No, pets aren't allowed at Promenade Service Apartments.

Does Promenade Service Apartments have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Promenade Service Apartments?

The closest major airport to Promenade Service Apartments is Kota Kinabalu Intl. Airport (BKI), which is 5.1 mi away (15 minutes by car).

Can I book a room with a balcony at Promenade Service Apartments?

Yes, some guestrooms at Promenade Service Apartments offer a balcony and may feature ocean views.

Promenade Service Apartments Reviews

Reviews

6.6
Rating 10 - Excellent. 72 out of 450 reviews
Rating 8 - Good. 141 out of 450 reviews
Rating 6 - Okay. 111 out of 450 reviews
Rating 4 - Poor. 77 out of 450 reviews
Rating 2 - Terrible. 49 out of 450 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diyana

Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and so quiet at night.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mas, kudat

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kali kedua menginap sini,saya suka sangat sebab dekat dengan shopping mall,bilik bersih,senang Cari tempat makan,bilik Ada tempat masak,lengkap dengan peralatan masakan...bilik Luas bole lari2
Stayed 3 nights in Jul 2024

6/10 Okay

Farrah, Allen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower and bathroom could use a little cleaning and update.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary

Stayed 5 nights in May 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shout out to James - very polite Gentleman
Stayed 3 nights in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

10/10 Excellent

Nur Athirah Syazwana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

10/10 Excellent

Mas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended place to stay, all staf here is very kind and friendly,good service.the housekeeping also so friendly..easy to find food
Stayed 5 nights in Jan 2024

8/10 Good

Kaharuddin

Stayed 1 night in Dec 2023

8/10 Good

fok moi

Stayed 1 night in Nov 2023

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Stayed 1 night in Aug 2023

6/10 Okay

RUSIDDY GANING ANAK SPORRAN

ok
Stayed 3 nights in Jul 2023

8/10 Good

DG NOOR JAHIDAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable & excellent services
Stayed 1 night in Oct 2022

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central and affordable

I stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!
Stayed 2 nights in Jun 2022

8/10 Good

Syarif Bush Luang

Stayed 2 nights in Mar 2022

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucky to be here

At the cov19 now , this hotel is good , near by all the convenient and food
Stayed 3 nights in Sep 2020

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2020

8/10 Good

Jumaan

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2019