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Gaya Centre Hotel

3.0 out of 5.0

Recent guest reviews

The location is awesome. It's in downtown Sabah. Shopping mall, restaurants, the post office, the Phillipines market and travel agencies are all in walking distance. However, when the elevator doors opened to the 2nd floor, where my hotel room was, I couldn't believe how worn and dirty the carpet was. I almost didn't exit out of the elevator but it was all paid for and we were only staying one night. There was mildew in the shower floor tile grouts. It was impossible to air out without a vent inside the bathroom area. A buffet style breakfast was included. Luckily, that 4th floor was clean and the food was great. Service was awesome too. Food was refilled quickly.

Checked into Gaya Centre for a weekend stopover.It was pretty chic;&&Zen tucked away in a corner of the City centre just across the famous Suria Sabah.Therefire shopping for luxury branded items was a b=were and there are many upscale restaurants,cafes and coffee houses for the discerning travellers.Food was average judging from the medium range prices of about rm200;& for more exclusive dishes you can try out at the Japanese restaurants in Suria itself.For fresh sea Good,it is just a stone throws away next to the Central Market;open daily from 6pm to midnight.

My first impressions of this hotel - a tad old and needs some lift. The bar area looks sparse and made me wonder why anyone would want to hang out there. I couldn't find the coffee house, and when I did, I thought it was good my room didn't come with breakfast. The price of this room is not cheap. You could get a better deal elsewhere. Lots of eateries around, so you are not held to eat at this hotel. I couldn't sleep very well as this hotel is centred on a rather busy street which cars will continue to zoom pass till 4am. And then its pin silence until 5am when the garbage trucks and cars start zooming by again. Would I return? Unlikely.

Stayed there for 5 days. After checked out I contacted them asking to check that I forgot my bag with GoPro and money (admit my bad) but they told me nothing left. There is nothing left behind. Overall, not bad. McDonald is just opposite of the hotel. Walking distance to the market n jetty. However, if you looking for 'partner' to join you at night (***k3r), hahaha they came rang our door. My wife was so mad at them! Walking distance to the roundabout where there is a sign 'I Love KK'

Need some improvement on the hotel customer service. 3PM check in without considering our long distance ride with an infant. There was an empty car park with a signage 'hotel reserved' in front of hotel lobby but when we requested for it the reception told us need to pay RM15 and the owner that booked it first will come back in a short while (meaning you need to pay it first and the car park is yours for the whole stay? that was confusing) and I did not find any information about RM15 car park fees in the hotel official website other than basement car park. Room furnitures are oudated. Location wise really strategic but hotel need some improvements such as basic customer service stuff.

Stayed at Gaya Center for the first two nights of our trip. Location is perfect. Hotel is located near to Suria Sabah shopping center, night market, Jesselton point etc which makes it a perfect base while staying in town. Rooms were clean, very basic and a bit scuffed up but the price is reasonable. Breakfast was ok. Not the best culinary experience I have had but got my stomach full which basically is the most important thing before long day in the bus.

This hotel would have been lovely in its time but is now tired and not kept clean. I would not stay here again. Pros - good breakfast with a nice terrace outside, easy check in, central location Cons - cleanliness. Disgusting bathroom I had to wear my flip-flops in it was so unclean. Room was dusty and there were hairs on my bed linen.

We stayed for one night as we arrived into KK for our tour. The hotel was directly accross from the mall which made it very convenient. Check in was excellent as were the staff. The room was clean and comfortable with older styling and furnishing. The bathroom may need upgrading with older tiles and poor grouting. However we still felt it fitted the 3.5 star rating that we were told it would be. Breakfast was very good.

this place located right next to Hyatt Regency Kinabalu and Suria Sabah. My room is the one facing the sea and i got an opportunity to enjoy the amazing view every morning during sunrise and every evening during sunset. The experience is the same when you stay at suite room at Hyatt Regency but this one is better because you can see beautiful view far until the tip of Sutera Harbour Resort. This hotel is heavily crowded with Chinese tourists. They speaks loudly and always move in large group. I am ok with that. Buy they are rude most of the time especially when taking the elevator. They never queuing up and always rushing in everything they do - eating, walking, talking. So if you want to stay at this hotel I recommend better stay at Hyatt Regency or Grandis where Chinese tourist are at minimum number. I stay at this hotel because I wanna enjoy the view and wanna see how the hotel looks like from the inside even though is it so crowded with Chinese tourists and Korean tourists too. The staying experience is almost the same with other hotels in Kota Kinabalu except this is one is in the middle of two shopping malls - Suria Sabah and Wisma Merdeka. Sleep quality is good because my room is on high level from the ground and i didn't hear the sound the vehicles at all. My room is so clean and feels like new.

When we checked in, the room size is Ok of standard twin room. Check in was fast and easy. The bathroom is quite dirty with mould and fungus. Maybe due to poor ventilation inside. The good thing is the location is central. Just beside Suria Sabah. Walking distance to the waterfront and other interesting places.

Jalan Tun Fuad Stephens Kota Kinabalu Sabah

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services
  • 24-hour front desk

Located in Downtown Kota Kinabalu, Gaya Centre Hotel is within a few miles (5 km) of popular sights such as Sabah State Mosque and Likas Stadium. This 256-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/café, and free in-room WiFi. It's in central Kota Kinabalu and also a short walk from Suria Sabah Shopping Mall and KK Esplanade.


Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


All 256 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Safes and desks are also standard.

Property features

Guests staying at Gaya Centre Hotel enjoy free WiFi in public areas and a computer station. Transportation is made easy with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area.

Room options

Superior Room

Queen 1 | Twin 2 | Sleeps 3

Deluxe Room

Full 1 | Twin 2 | Sleeps 3

Family Room

Queen 2 | Sleeps 5

Junior Suite

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 607 reviews