Skip to main content
Beginning of main content

Gaya Centre Hotel

3.0 out of 5.0

Recent guest reviews

We stayed for one night as we arrived into KK for our tour. The hotel was directly accross from the mall which made it very convenient. Check in was excellent as were the staff. The room was clean and comfortable with older styling and furnishing. The bathroom may need upgrading with older tiles and poor grouting. However we still felt it fitted the 3.5 star rating that we were told it would be. Breakfast was very good.

this place located right next to Hyatt Regency Kinabalu and Suria Sabah. My room is the one facing the sea and i got an opportunity to enjoy the amazing view every morning during sunrise and every evening during sunset. The experience is the same when you stay at suite room at Hyatt Regency but this one is better because you can see beautiful view far until the tip of Sutera Harbour Resort. This hotel is heavily crowded with Chinese tourists. They speaks loudly and always move in large group. I am ok with that. Buy they are rude most of the time especially when taking the elevator. They never queuing up and always rushing in everything they do - eating, walking, talking. So if you want to stay at this hotel I recommend better stay at Hyatt Regency or Grandis where Chinese tourist are at minimum number. I stay at this hotel because I wanna enjoy the view and wanna see how the hotel looks like from the inside even though is it so crowded with Chinese tourists and Korean tourists too. The staying experience is almost the same with other hotels in Kota Kinabalu except this is one is in the middle of two shopping malls - Suria Sabah and Wisma Merdeka. Sleep quality is good because my room is on high level from the ground and i didn't hear the sound the vehicles at all. My room is so clean and feels like new.

When we checked in, the room size is Ok of standard twin room. Check in was fast and easy. The bathroom is quite dirty with mould and fungus. Maybe due to poor ventilation inside. The good thing is the location is central. Just beside Suria Sabah. Walking distance to the waterfront and other interesting places.

We are family of 8 who travel to visit our relative in Sabah, and he had book this hotel for us for 3 nights stay. The location is very strategic as is just next to the shopping mall. And very convenient for those that is no transport in Kota Kinabalu, Sabah. The hotel. Facilities is not much but there is a lobby with bands. So for those who can't sleep. Can have some drinks. Hotel rooms look tired as is old fashioned not suitable for those who like modern and boutique feels hotel.

Our first room had iron burns in the carpet and food smeared on the walls. I got allergies within minutes... I got a fresh room which was better but still just terrible value and dirty. Mouldy shower and stained linen. The breakfast buffet is s joke. The food is replenished at what seems like half hourly intervals and is smashed by large tour groups hovering and the quality again is terrible. Just don't bother. Only positive was foyer staff are friendly... worst hotel in 20+ years of travel...

The hotel is reasonably priced for its strategic location right beside Suria Sabah Shopping Mall. The sea view rooms and in fact the restaurant on the fourth floor (breakfast is complimentary) has perfect nice views of the vast sea and skyline. Only point is that the hotel is very commercialised and catered to mostly Chinese tourists (to the extent that the lift buttons descriptions are in Mandarin).

I have stayed at the Gaya Centre Hotel every year since 2012. Comfortable rooms with wifi, bar fridge, tea and coffee making facilities, cable TV and ducted aircon. The staff are friendly and helpful. The best thing though is the buffet breakfast. A good selection of food that is sure to please most people.

I spent my 3 nights in this hotel and had a very pleasant stay. Location is very strategic, near to malls, 711, Jetty for island hopping and some famous restaurant. Room are clean and tidy. Worth to stay.

Stayed 4 nights at the hotel during my golfing trip from 6th to 10th May. Hotel is clean, staff friendly and good room view (I had room facing the sea), especially the sunset view. Missed morning sunrise view due to blockage. Location is fantastic with big Suria Mall beside and many shop houses.. I don't recommend hotel breakfast which is 'so-so', as there're many shop houses serving local delicacies in the morning. Don't forget the seafood...lobster, crabs, prawns, clams,,,all delicious. Enjoyed my 5 days of golfing and food.

Spent a night here. We actually targetted another hotel nearby but got priced out. From the website, this hotel wasn't highly rated but it had a nicely refurbished bed (and room). Furthermore the location was strategic as we had work to do at our office nearby. This hotel's location is quite central as it was just within 100 meters of huge suria sabah mall. It is also near to jesselton port, gaya street and a whole lot of stuff in KK city. Upon check in, we were quite disappointed. This hotel needs to refurbish a bit, especially the worn out carpet in the rooms. The bed was also different compared to the photos in agoda. After a long & tiring day, managed to sleep peacefully at the bed. I suppose the beds were cozy enough for me. So, no compains from me about the bed comfort levels. Wifi service was rather poor too as we had to reconnect many times. Breakfast, was rather limited but we were still happy that they provided compared to some boutique hotels in gaya street we stayed last year which did not offer this package. Food, whatever was available, was ample. Overall, i'm 50-50 about returning to this hotel again or recommending others to it. A lot needs to be done, especially to the carpets in the room and in the common areas.

Jalan Tun Fuad Stephens Kota Kinabalu Sabah

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services
  • 24-hour front desk

Located in Downtown Kota Kinabalu, Gaya Centre Hotel is within a few miles (5 km) of popular sights such as Sabah State Mosque and Likas Stadium. This 256-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/café, and free in-room WiFi. It's in central Kota Kinabalu and also a short walk from Suria Sabah Shopping Mall and KK Esplanade.


Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


All 256 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Safes and desks are also standard.

Property features

Guests staying at Gaya Centre Hotel enjoy free WiFi in public areas and a computer station. Transportation is made easy with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area.

Room options

Superior Room

Queen 1 | Twin 2 | Sleeps 3

Deluxe Room

Full 1 | Twin 2 | Sleeps 3

Family Room

Queen 2 | Sleeps 5

Junior Suite

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 599 reviews