The Pacific Sutera Hotel5.0 out of 5.0
Recent guest reviews
- Close to Sabah State Mosque
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Downtown Kota Kinabalu, The Pacific Sutera Hotel is adjacent to Sutera Harbour and within a mile (2 km) of Sabah State Mosque. This 500-room, 5-star hotel has 3 outdoor pools along with a private beach and a golf course. Likas Stadium and Plaza Wawasan are also close to this Kampung Sembulan Baru hotel.
Enjoy dining at one of 2 onsite restaurants including Silk Garden, which specializes in Chinese cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start your day off with buffet breakfast, available for a fee.
All 500 air-conditioned rooms feature minibars, coffee makers, and free newspapers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer designer toiletries, bathrobes, and slippers. Free bottled water, safes, and phones are other standard amenities.
The Pacific Sutera Hotel features a private beach, a golf course, and a marina. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a full-service spa, 3 outdoor pools, and a children's pool.
Guest reviews for The Pacific Sutera Hotel
old but nice hotel
The hotel is old but the room is clean, however the corridor got some mold smell. The swimming pools are nice, you can use five different pools. The breakfast is OK. Standard hotel level. The sunset view is stunning.
I had nothing but exceptional service from the entire staff. Fazil, Edwin, many others at the front desk are extremely knowledgeable about what to do, where to go and how to get there! Beds were super comfortable, food was good, the pool was AMAZING. Oh and make sure Joans is your bartender at the pool. The guy makes a great drink and is hilarious. I'll be back many more times.
trip with friend
hotel is close to the aurport, only 5 minutes ride by cab. The room is spacious and comfortable. Staffs were enthusiastic, friendly and helpful. Would come again in the future!
excellent to stay in this hotel
great value to booked this hotel through Orbitz . Good location, staffs all nice & helpful,...for sure my family will be back. Thanks. terry
our stay at sutera harbour resort
Great service at the Waves pool bar/restaurant. Room was clean and convenient. Consierge service was great. Great access to snorkeling. Information about climbing Mount Kinabalu and other off site tours was limited and what was available was poor or inadequate. There was not an option for a naturalist guide on the mountain climb, we would have been willing to pay double to have this option available. We felt that the availability of Borneo handicrafts at the resort was inadequate.
great hotel, highly recommended!
From the moment we arrived to the moment we left, we experienced gracious and attentive hospitality such as we have not experienced elsewhere. The attention to detail was simply meticulous. The hotel had a beautiful view. It is situated somewhat out of the centre of town which made it quiet and restful. The complimentary shuttle service to town ran frequently and efficiently making it easy to get into the town centre for meals and shopping. We preferred to eat in town as we found the prices for meals within the resort itself somewhat excessive. My only other complaint is that I had hoped to get some nice (branded) toiletries as you usually do in a 5 class hotel but this was not the case. Really, this was only a small point and our stay was as near to perfect as you could ever get. We would definitely stay there again. We cannot recommend it highly enough.