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Located in Downtown Kota Kinabalu, The Pacific Sutera Hotel is adjacent to Sutera Harbour and within a mile (2 km) of Sabah State Mosque. This 500-room, 5-star hotel has 3 outdoor pools along with a private beach and a golf course. Likas Stadium and Plaza Wawasan are also close to this Kota Kinabalu hotel.


Enjoy dining at one of 2 onsite restaurants including Silk Garden, which specializes in Chinese cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.


All 500 air-conditioned rooms feature minibars, coffee makers, and free newspapers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer designer toiletries, bathrobes, and slippers. Free bottled water, safes, and phones are other standard amenities.

Property features

The Pacific Sutera Hotel features a private beach, a golf course, and a marina. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a full-service spa, 3 outdoor pools, and a children's pool.


  • Close to Sabah State Mosque
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Amenities

Hotel Amenities

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Summer fun is a breeze at The Pacific Sutera Hotel, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Public areas are equipped with complimentary high-speed wired and wireless Internet access. This luxury hotel also offers a children's club, a children's pool, and outdoor tennis courts. Complimentary self parking is available on site.

  • Number of floors - 12 
  • Number of buildings/towers - 1 
  • ATM/banking 
  • Beach umbrellas 
  • Babysitting or childcare (surcharge) 
  • Beach towels 
  • Year Built 1999 
  • Free area shuttle 
  • Marina on site 
  • Porter/bellhop 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 500 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Conference space 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Pool umbrellas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Number of outdoor pools - 3 
  • Luggage storage 
  • Tennis on site 
  • Children's club 
  • 24-hour front desk 
  • Dry cleaning/laundry service 
  • Hair salon 
  • Arcade/game room 
  • Garden 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 10 
  • Terrace 
  • Poolside bar 
  • On private beach 
  • Free self parking 
  • Number of meeting rooms - 10 
  • Golf course on site 
  • Number of restaurants - 2 
  • Indoor tennis courts - 3 
  • Outdoor tennis courts - 3 
  • Pool sun loungers 
  • Spa services on site 
  • Children's pool 
  • Swim-up bar 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Indoor tennis courts  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

The Pacific Sutera Hotel offers 500 air-conditioned accommodations with minibars and safes. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Kota Kinabalu hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Free bottled water 
  • Free wired high-speed Internet 
  • LCD TV 
  • Free newspaper 
  • Minibar 
  • Premium TV channels 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Slippers 
  • Separate bathtub and shower 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Silk Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.

Cafe Boleh - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.

24-hour room service is available.

Nearby Things to Do

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, outdoor tennis courts, and indoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby 
  • Scuba diving nearby 
  • Golf driving range on site 
  • Golf lessons on site 
  • Golfing on site 

Spa Services

Body Senses By Mandara has massage/treatment rooms. Services include massages, facials, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

24-hour check-in


The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MYR 55++ per person (approximately)
  • Rollaway bed fee: MYR 130 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Pacific Sutera
  • Pacific Sutera
  • Pacific Sutera Hotel
  • Pacific Sutera Hotel Kota Kinabalu
  • Pacific Sutera Kota Kinabalu
  • Sutera Hotel
  • Sutera Pacific
  • Sutera Pacific Hotel

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. No pets and no service animals are allowed at this property.

Club Level Benefits

Book a stay in a "Club Room, Golf View (Pacific)," "Junior Suite," or "Executive Suite" room category in a rate plan displaying the "Sale!" tag for travel August 25, 2016 - August 31, 2017 and receive: personalized service; complimentary WiFi in the Club Lounge; express check-in and check-out in the Club Lounge; complimentary fruit platter upon arrival; complimentary breakfast from 6:30 AM-10:30 AM in the Club Lounge; complimentary unlimited coffee and tea in the Club Lounge; complimentary evening drinks from 5:30 PM-7 PM in the Club Lounge; complimentary pressing service for up to 2 pieces of clothing per day; and complimentary shoeshine service upon request.

Must book "Club Room, Golf View (Pacific)," "Junior Suite," or "Executive Suite" room category in a valid rate plan to receive benefits. Full details provided at check-in. Taxes and gratuities may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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