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The Palace Hotel Kota Kinabalu

4.0 star property

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Photo gallery for The Palace Hotel Kota Kinabalu

A spacious lobby with a reception desk, a grand piano, and a large chandelier.
A spacious restaurant with high ceilings, modern lighting, and a large painting on the wall.
A modern hotel room with dark wood paneling, a glass coffee table, a leather armchair, a small side table with a lamp, and a view of the outdoors through sheer curtains.
A spacious living area with a grand piano, leather sofas, and a chandelier.
A hotel with a pool, multiple floors, and outdoor seating.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 1 Jalan Tangki, Karamunsing, Kota Kinabalu, Sabah, 88100
  • Place, Centre Point
    ‪8 min walk‬
  • Place, Imago Shopping Mall
    ‪9 min walk‬
  • Place, Kota Kinabalu Esplanade
    ‪11 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, a desk, and a TV on the wall.

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room(No Window)

1 bedroom, minibar, in-room safe, desk

Standard Room(No Window)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Palace Suite

A modern hotel room with a large bed, bedside tables, a vanity with a mirror, and a walk-in closet.

Palace Suite

  • Garden view
  • 68 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Kota Kinabalu

Located in Downtown Kota Kinabalu, The Palace Hotel Kota Kinabalu is adjacent to All Saint's Cathedral and within a 10-minute stroll of Kompleks Karamunsing. This 150-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Kompleks Asia City - 5 min walk - 0.3 miles
  • Centre Point - 8 min walk - 0.5 miles
  • Imago Shopping Mall - 9 min walk - 0.5 miles
  • Kota Kinabalu Esplanade - 11 min walk - 0.6 miles
  • Gaya Street Sunday Market - 18 min walk - 1.0 mile

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Selera Bangkok - ‬7 min walk
  • ‪Executive Lounge, Hilton Kota Kinabalu - ‬6 min walk
  • ‪Easy Way Hot & Cold Beverage Specialty - ‬5 min walk
  • ‪USAGI Japanese Vegetarian Restaurant - ‬3 min walk

About this property

The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu features an outdoor pool, a children's pool, and a gym. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and meeting rooms.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. 2 bathrooms, dining areas, and refrigerators are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Similar properties

Lobby
Promenade Hotel Kota Kinabalu
Downtown Kota Kinabalu
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 602 reviews
$92 nightly
The price is $102
Sep 1 - Sep 2
Total with taxes and fees
Promenade Hotel Kota Kinabalu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Extended parking on site (MYR 40 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tangerine Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 150
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 6 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children
  • Extended parking fee: MYR 40 per night
  • Early check-in fee: MYR 150 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Palace Hotel Kota Kinabalu
Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Sabah
The Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel
The Palace Hotel Kota Kinabalu Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Is free cancellation available at The Palace Hotel Kota Kinabalu?

The Palace Hotel Kota Kinabalu offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Palace Hotel Kota Kinabalu?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at The Palace Hotel Kota Kinabalu on Aug 31, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Palace Hotel Kota Kinabalu?

This hotel is situated in Downtown Kota Kinabalu within a 10-minute walk of Kompleks Karamunsing and Kompleks Asia City. You'll also find Centre Point and Imago Shopping Mall less than a mile away.

Is parking available on site at The Palace Hotel Kota Kinabalu?

Yes, self parking is offered for free at the hotel. Extended parking is available for MYR 40 per night.

Does The Palace Hotel Kota Kinabalu include a casino?

No, The Palace Hotel Kota Kinabalu doesn't have a casino.

Will I find an indoor pool at The Palace Hotel Kota Kinabalu?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Palace Hotel Kota Kinabalu?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at The Palace Hotel Kota Kinabalu?

No, but guests can enjoy a steam room at this hotel.

Does The Palace Hotel Kota Kinabalu have a restaurant that serves breakfast?

Yes, The Palace Hotel Kota Kinabalu serves buffet breakfast for a surcharge each morning at Tangerine Restaurant.

Will The Palace Hotel Kota Kinabalu allow pets to stay free of charge?

No, pets aren't allowed at The Palace Hotel Kota Kinabalu.

Are there connecting rooms at The Palace Hotel Kota Kinabalu?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Palace Hotel Kota Kinabalu?

The closest major airport to The Palace Hotel Kota Kinabalu is Kota Kinabalu Intl. Airport (BKI), which is 6.1 mi away (16 minutes by car).

Are there rooms with balconies that I can book at The Palace Hotel Kota Kinabalu?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and garden views.

The Palace Hotel Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 93 out of 333 reviews
Rating 8 - Good. 140 out of 333 reviews
Rating 6 - Okay. 72 out of 333 reviews
Rating 4 - Poor. 24 out of 333 reviews
Rating 2 - Terrible. 4 out of 333 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Farzad

Liked: Cleanliness, amenities, property conditions & facilities
Room is very noisy Everything else was great Amazing breakfast and amazing staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, Thank you
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wouter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Kota Kinabalu

Great place to stay with nice pool and good breakfast. Bell sound of the elevator in the hall close to our room was the only thing up for improvement.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Property is being renovated but you do not hear any loud noises. Staff are friendly. Nice natural surroundings.
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent staff service and very polite attentive staff. Excellent breakfast. Environmentally attentive. All at an excellent price range. Highly recommended and will stay there again whenever I am in that area.
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

Agus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surely will stay in this hotel again. The room is clean & comfy. The staffs are friendly & helpful too. Breakfast can be improve and services are good anyway. Kids enjoy the pool and nothing that we need to complaint about. Keep up the good services!
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent one night but I found this hotel very good. They wanted to upgrade us to their best room, but gave a weird look when we requested twin beds. That gave me a chuckle. This hotel would be one of my top choices to stay.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet items get changed every few days or so, that way it's not always the same food to pick from, which is nice. We had a minor issue with our room and the hotel offered us a different room late one night. Very good hospitality!
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Muhamad Firdaus bin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Only the toiletries is not refresh / change if you stay 3D 2N. This can be improve. Overall service, room, breakfast are 5 star
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Marga indraswari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️
Verified review

6/10 Okay

Madeleine

Liked: Cleanliness, property conditions & facilities, room comfort
Trots att vi kom 14:30, alltså 30 min efter incheckningen så var vårat rum inte färdigt. Rummet var stort och sängen skön. Netflix på tvn är ett stort plus. Gymmet var också okej. Saknade dock av. Löpbandet var dock inte plant. Poolen var avstängd Annars ett fint hotell Okej frukost
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Hotel bastante nuevo, no muy lejos del centro. Personal muy agradable. Zumo del desayuno muy aguado. Bonita piscina.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Chun Wai

Liked: Cleanliness, staff & service, property conditions & facilities
如果保留接駁巴士更加方便
Stayed 4 nights in May 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast is not enough for us... and didn't have much choice...
Stayed 2 nights in Dec 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant.

Favourite hotel while in KK. Spacious room, variety choices of breakfast, friendly hotel staffs..
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
水はけが少し悪いです…
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Property conditions & facilities
OK except the breakfast spread was limited
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Robert Duncan

This hotel is for Chinese tourists. 99 percents of the guest were Chinese. The breakfast buffet was good and the gym is decent.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Yueh Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值

這是第二次入住 飯店鬧中取靜 乾淨舒適 泳池棒 因房型有含早餐但提早退房需凌晨趕飛機還是有備餐盒給我們 粉貼心
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Niran

Liked: Staff & service
Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Very Convenient location but old hotel.
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

KINAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박장소에 개의치않는 여행 동행자가 우겨서 예약을 하긴 했지만 진짜 최악의 방 일단 제가 숙박한 방은 지하였는데 에어컨을 완전 추울 정도로 틀지 않으면 냄새 때문에 잠을 잘 수가 없었구요. 공사를 하는지 아침에는 소음때문에 자동 기상했어요 방에서는 와이파이 터지지도 않고 심지어 캐리어 쌀때 큰 바퀴벌레가 나왔는데 늦게 여자직원 두명이 빗자루와 쓰레받이 들고 와서 제 가방과 짐 발로 차면서 웃으면서 잡은 후에 미안하다는 말도 없이 나갔습니다. 체크아웃하는 날 캐리어와 백팩을 맡겼는데 직원 실수로 바닥에 내동댕이... 아무도 떨어진 가방을 줍거나 캐리어를 세울 생각을 안해서 제가 화가 나서 쳐다보니 역시 미안하다는 말도 없이 괜찮다고 하더군요 뭐가 괜찮다는건지.... 코타키나발루에 호텔은 저렴하니 첫날 늦게 도착하셔도 괜찮은 호텔로 가세요 ㅜㅜ
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Christmas decorations
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Dmaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace Hotel is my favourite place to relax. The breakfast is so heaven, many choices and very delicious.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店比较舊,保養得好價格平,但設施齊全,员工服务挺好。 自助餐選擇种類好多,食品質数OK, 以此價格实际上有点超值,合适—家大细去玩。
Stayed 4 nights in Nov 2019