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Four Points Flex by Sheraton Kobe Sannomiya

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Kobe Sannomiya

Lobby
Restaurant
Exterior
Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, free WiFi
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2-1-9 Nunobikicho, Chuo-ku, Kobe, Hyogo, 651-0097
  • Place, Kitano Ijinkan Street
    ‪4 min walk‬
  • Place, Kobe Mosque
    ‪8 min walk‬
  • Place, Meriken Park
    ‪19 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪94 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Double Bed

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Twin Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kobe

Located in Kobe City Centre, Four Points Flex by Sheraton Kobe Sannomiya is within a 10-minute stroll of sights such as Space 11 Darvish Museum and Kitano Ijinkan Street. Each of the 199 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and a flat-screen TV.

What's nearby

  • Kitano Ijinkan Street - 4 min walk - 0.3 miles
  • Kobe Mosque - 8 min walk - 0.5 miles
  • Meriken Park - 19 min walk - 1.0 mile
  • Kobe Tower - 5 min drive - 1.7 miles
  • Kobe Harborland - 5 min drive - 1.7 miles

Getting around

  • Kobe Sannomiya Station - 9 min walk
  • Sannomiya Hanadokeimae Station - 10 min walk
  • Kobe Airport (UKB) - 9 min drive

Restaurants

  • ‪丸高中華そば - ‬3 min walk
  • ‪バールチッチャ - ‬2 min walk
  • ‪RIO COFFEE 神戸北野店 - ‬5 min walk
  • ‪喫茶セブン - ‬3 min walk
  • ‪アリズハラールキッチン - ‬3 min walk

About this property

Four Points Flex by Sheraton Kobe Sannomiya

Guests staying at Four Points Flex by Sheraton Kobe Sannomiya enjoy free WiFi in public areas, laundry facilities, and a vending machine. Front-desk staff are standing by 24/7 to assist with any requests.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, electric kettles, and phones are also standard. Weekly housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily Japanese breakfast available 6:00 AM to 10:00 AM for a fee: JPY 880 for adults and JPY 880 for children
  • A restaurant

Restaurants on site

  • 松屋(和食・牛丼チェーン)

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 880 for adults and JPY 880 for children
  • Nearby parking fee: JPY 2500 per day (1969 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

UNIZO INN Sannomiya
UNIZO Kobe Sannomiya
UNIZO Sannomiya
UNIZO INN Kobe Sannomiya
Four Points Flex by Sheraton Kobe Sannomiya Kobe
Four Points Flex by Sheraton Kobe Sannomiya Hotel
Four Points Flex by Sheraton Kobe Sannomiya Hotel Kobe

Frequently asked questions

Is a free cancellation option available at Four Points Flex by Sheraton Kobe Sannomiya?

Four Points Flex by Sheraton Kobe Sannomiya offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Four Points Flex by Sheraton Kobe Sannomiya?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Kobe Sannomiya on Apr 12, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Four Points Flex by Sheraton Kobe Sannomiya?

This hotel is situated in Kobe City Centre, just steps from Space 11 Darvish Museum, and within a 10-minute walk of Kitano Ijinkan Street and Shin-Kobe Ropeway. You'll also find Kobe Harborland and Kobe Anpanman Children's Museum & Mall within a short drive.

Is there parking available at Four Points Flex by Sheraton Kobe Sannomiya?

No, this hotel doesn't offer parking.

Does Four Points Flex by Sheraton Kobe Sannomiya have a casino on the premises?

No, Four Points Flex by Sheraton Kobe Sannomiya doesn't have a casino.

Will I find an indoor pool at Four Points Flex by Sheraton Kobe Sannomiya?

No, there is no indoor pool at this hotel.

Is Four Points Flex by Sheraton Kobe Sannomiya a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like in-room massages and slippers as well as a restaurant.

Are there hot tubs at Four Points Flex by Sheraton Kobe Sannomiya?

No, there isn't a spa tub at this hotel.

Does Four Points Flex by Sheraton Kobe Sannomiya feature a restaurant that includes a breakfast menu?

Yes, Four Points Flex by Sheraton Kobe Sannomiya serves Japanese breakfast for a surcharge each morning at 松屋(和食・牛丼チェーン).

Does Four Points Flex by Sheraton Kobe Sannomiya allow pets to stay free of charge?

No, pets aren't allowed at Four Points Flex by Sheraton Kobe Sannomiya though service animals are welcome.

Are there connecting rooms at Four Points Flex by Sheraton Kobe Sannomiya?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Four Points Flex by Sheraton Kobe Sannomiya?

The closest major airport to Four Points Flex by Sheraton Kobe Sannomiya is Kobe Airport (UKB), which is 5.4 mi away (9 minutes by car). Another top airport is Itami Airport (ITM), which is located 21.7 mi away (23-minute drive).

Are there rooms with balconies at Four Points Flex by Sheraton Kobe Sannomiya?

No, you won't find guestrooms with balconies at Four Points Flex by Sheraton Kobe Sannomiya.

Four Points Flex by Sheraton Kobe Sannomiya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 402 out of 742 reviews
Rating 8 - Good. 266 out of 742 reviews
Rating 6 - Okay. 56 out of 742 reviews
Rating 4 - Poor. 9 out of 742 reviews
Rating 2 - Terrible. 9 out of 742 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jia Min

Stayed 2 nights in Dec 2025

8/10 Good

Daisy

Liked: Cleanliness, staff & service, amenities
Clean room good staff and convenient to get around
Stayed 5 nights in Aug 2025

8/10 Good

Adrianna

Stayed 2 nights in Nov 2025

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, AC / Heating works, hot shower, WIFI, and good price. I'll be coming back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. We liked the location as it was close to Shin Kobe for the Shinkansen and hike to herb garden but also close to local train station to access harbourland and our regular train travel.
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Staff was polite and room was clean.
Stayed 3 nights in Nov 2025

8/10 Good

THERESA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Room was clean. Staff were pleasant. Only complaint - the bed. If people want to sleep on the floor, LET THEM. The bed was comparably hard and was not appreciated for a welcomed stay. (Perfect industry strategy to solve your overtourism issues.)
Stayed 2 nights in Nov 2025

6/10 Okay

Machiko

Bathroom is very small.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lim

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Small room. But the location is excellent. There’s 2 stations nearby and there’s a lot of restaurants or dining options. Shopping areas are within walking distance. Able to walk to the harbor.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Oct 2025

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
Disliked: Room comfort
This hotel is affordable, and even though it is located conveniently right between both train stations in Kobe (Shin-Kobe and Sannomiya), it’s a good 15-minute walk from either, so consider that if you are hauling luggage across town (maybe take a taxi). The rooms are ridiculously small. We kept tripping over our luggage and each other, and the bathroom felt like an airplane bathroom. It’s probably fine if you’re traveling solo, but it’s definitely cramped and feels like an economy hotel. Nothing fancy, not that comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room is clean and nice
Stayed 2 nights in Oct 2025

8/10 Good

Shin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

ZHI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staffs & clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to public transportation. Small but comfy room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shiyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to a bus stop, close to lots of places (walkable). The check in and out was quick, you can also leave ur luggage before or after for a bit. Overall clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Would not stay again.

I was very disappointed in my stay. The front desk people were very nice but their limited English ability was a real problem. I ended up in taxis going to parts unknown. Even though they wrote directions in Japanese, it still wasn’t helpful. My room was so small that I could barely open my suitcase. There was only room for a small single bed. Also there was no restaurant or food facility . I was anxious to leave. I stayed 4 nights
Stayed 4 nights in May 2025

6/10 Okay

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modernised Staff lovely Comfortable beds and well sized rooms Walking distance to transport
Stayed 3 nights in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price

Great location, clean rooms and easy check-in/out.
Stayed 2 nights in Jan 2025

6/10 Okay

????, Nagoya city

Stayed 2 nights in Nov 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and dinning options
Stayed 1 night in Jun 2024

10/10 Excellent

Risa Mae

Stayed 2 nights in May 2024

8/10 Good

Lucas

Liked: Cleanliness, property conditions & facilities
Clean safe covinient economical
Stayed 2 nights in Apr 2024