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Hotel Crown Palais Kobe

3.5 star property
Central hotel with 3 restaurants connected to a shopping center in Kobe

Choose dates to view prices

Photo gallery for Hotel Crown Palais Kobe

Daily buffet breakfast (JPY 2500 per person)
Lobby
Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes
Meeting facility
Public bath

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650
  • Place, Kobe Harborland
    ‪2 min walk‬
  • Place, Kobe Anpanman Children's Museum & Mall
    ‪7 min walk‬
  • Place, Meriken Park
    ‪11 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪77 min drive‬

Room options

View all photos for Harbor Deluxe Twin Room Non-smoking

In-room safe, individually furnished, desk, blackout drapes

Harbor Deluxe Twin Room Non-smoking

  • Sleeps 2

Harbor Twin Room

  • Sleeps 2

Harbor Superior Twin Room

  • Sleeps 3

●Rokko Triple Room,Non Smoking

  • Sleeps 3

View all photos for ●Rokko Deluxe Twin Room

In-room safe, individually furnished, desk, blackout drapes

●Rokko Deluxe Twin Room

  • Sleeps 3

Rokko Double Room

  • Sleeps 2

Rokko Suite

  • Sleeps 2

Family Suite

  • Sleeps 2

Crown Suite

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Superior Twin Room, Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Triple Room, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Basic Triple Room, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room, Non Smoking

Deluxe Triple Room, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Deluxe Triple Room, Non Smoking

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for ●Harbor Deluxe Single Room-Non-Smoking

In-room safe, individually furnished, desk, blackout drapes

●Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1

View all photos for ●Harbor Deluxe Single Room-Smoking

In-room safe, individually furnished, desk, blackout drapes

●Harbor Deluxe Single Room-Smoking

  • Sleeps 1

Semi-Double Room-Smoking

  • Sleeps 2

Semi-Double Room-Non-Smoking

  • Sleeps 2

Rokko Twin Room-Smoking

  • Sleeps 2

Rokko Triple Room-Non-Smoking

  • Sleeps 3

●Rokko Triple Room-Smoking

  • Sleeps 3

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Smoking

  • Sleeps 3

Economy Twin Room Smoking

  • Sleeps 2

●Rokko Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Rokko Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Twin

Bathroom amenities | Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Twin

  • Sleeps 2

View all photos for Superior Twin

Miscellaneous

Superior Twin

  • Sleeps 3

View all photos for King

In-room safe, individually furnished, desk, blackout drapes

King

  • Sleeps 2

View all photos for Triple

Miscellaneous

Triple

  • Sleeps 3

Deluxe Twin

  • Sleeps 4

Deluxe Triple

  • Sleeps 3

Club King

  • Sleeps 2

View all photos for Club Twin

Miscellaneous

Club Twin

  • Sleeps 2

Club Deluxe King

  • Sleeps 2

About the neighborhood

Kobe

Located in Kobe City Centre, Hotel Crown Palais Kobe is within a 5-minute walk of Kobe Harborland and within 15 minutes of other popular attractions like Kobe Anpanman Children's Museum & Mall. This 229-room, 3.5-star hotel has 3 restaurants along with conveniences like a full-service spa and free in-room WiFi. Centrally located in Kobe, the hotel is connected to a shopping center and also a short walk from Minatogawa Shrine and Motomachi Shopping Street.

What's nearby

  • Kobe Harborland - 2 min walk - 0.1 miles
  • Kobe Anpanman Children's Museum & Mall - 7 min walk - 0.4 miles
  • Motomachi Shopping Street - 7 min walk - 0.4 miles
  • Meriken Park - 11 min walk - 0.6 miles
  • Kobe Tower - 11 min walk - 0.6 miles

Getting around

  • Kobe Station - 6 min walk
  • Nishimotomachi Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 85 min drive

Restaurants

  • ‪EXCELSIOR CAFFÉ - ‬4 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪神戸クック･ワールドビュッフェ ハーバーランド店 - ‬4 min walk
  • ‪万葉庵 - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬5 min walk

About this property

Hotel Crown Palais Kobe

Central hotel with 3 restaurants connected to a shopping center in Kobe
Guests of Hotel Crown Palais Kobe enjoy features like a full-service spa, free WiFi in public areas, and spa services. Self parking is available for JPY 1000 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this spa hotel include laundry facilities, a ballroom, and a vending machine.
Guests can expect 23-inch LED TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, electric kettles, and safes are also standard.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath (no minerals). The ryokan bathing area is open from 3:00 PM to midnight.

Similar properties

Exterior
Centurion Hotel Grand Kobe Station
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,007 reviews
$56 nightly
The price is $62
Dec 1 - Dec 2
Centurion Hotel Grand Kobe Station

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,500 per person
  • 3 restaurants
  • Tea service

Restaurants on site

  • Mandarincourt
  • TEPPAN ZENSOU

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • On the riverwalk

Full-service spa

  • Aromatherapy
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Built in 1992
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 23-inch LED TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from October 10 2025 to October 31 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Self parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Frequently asked questions

Is free cancellation available at Hotel Crown Palais Kobe?

Hotel Crown Palais Kobe provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see around Hotel Crown Palais Kobe?

This hotel is situated in Kobe City Centre within a 10-minute walk of Kobe Harborland and Kobe Anpanman Children's Museum & Mall. You'll also find Kobe Tower and Meriken Park less than a mile away.

Is there parking available at Hotel Crown Palais Kobe?

Yes, parking is offered for JPY 1,000 per night. Though parking is limited, accessible parking is also available.

Is a spa located at Hotel Crown Palais Kobe?

There is a full-service spa available for guests to enjoy and services include aromatherapy, massages, and body treatments. Note that spa services and facilities will be unavailable from October 10 2025 until October 31 2025 (subject to change).

Does Hotel Crown Palais Kobe feature a casino at the property?

No, Hotel Crown Palais Kobe doesn't have a casino.

Will I find an indoor pool at Hotel Crown Palais Kobe?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Crown Palais Kobe?

There are many amenities for couples at this hotel, including in-room massages as well as 3 restaurants and a full-service spa.

Does Hotel Crown Palais Kobe have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Crown Palais Kobe have a restaurant that serves breakfast?

Yes, Hotel Crown Palais Kobe has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Crown Palais Kobe allow pets to stay free of charge?

No, pets aren't allowed at Hotel Crown Palais Kobe though service animals are welcome.

Are there connecting rooms at Hotel Crown Palais Kobe?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Crown Palais Kobe?

The closest major airport to Hotel Crown Palais Kobe is Kobe Airport (UKB), which is 8.5 mi away (23 minutes by car). Another top airport is Itami Airport (ITM), which is around 16.8 mi away.

Can I book a room with a balcony at Hotel Crown Palais Kobe?

No, there aren't any guestrooms with balconies at Hotel Crown Palais Kobe.

Does Hotel Crown Palais Kobe have a wedding venue?

Take advantage of the wedding venue at Hotel Crown Palais Kobe if you plan to say "I do" during your trip.

Hotel Crown Palais Kobe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1005 reviews
Rating 8 - Good. 368 out of 1005 reviews
Rating 6 - Okay. 97 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff and the area around the hotel were Amazing. Everything is super close and it’s very nice and calm. The only issue is the actual hotel. Despite being clean. It is very old and definitely needs to be refurbished. But it is not by any means a deal breaker. I would still highly recommend this hotel
Stayed 2 nights in Apr 2025

8/10 Good

Warren, Santa Rosa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and upscale, but they have a single physical key for the room, which makes it difficult if you're traveling with someone. A card key system is preferable. They should look into providing a power outlet at bedside as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Masanori

Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing time…

We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Atsuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Stayed 1 night in Jul 2024

10/10 Excellent

Sangeeta, Carlisle

Stayed 1 night in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel near shopping and boardwalk.
Stayed 2 nights in May 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was small for two adults to share
Stayed 3 nights in Apr 2024

8/10 Good

Ronghui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Yoshiaki

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need outlet or USB charger around night table. I had to move headboard to connect extension outlet.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , on harbor land , very close to station .
Stayed 1 night in Nov 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

TARIKUL

Stayed 1 night in Aug 2023

8/10 Good

Tuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the subway station and very convenient to take the subway trains. The room looks nice and clean.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Cleaning is very poor and unhygienic

From the outside it looks impressive and classy. I wouldn’t stay again and will report back to hotels com that I booked through about my concerns
Stayed 2 nights in May 2023

4/10 Poor

Corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you like modern amenities like Wi-Fi, an outlet by your bed, and unstained carpets, this is not the place for you.
Stayed 1 night in May 2023

6/10 Okay

I A

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Badly stained carpet in need of a shampoo

Stayed 5 nights in Apr 2023

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and overpriced. I needed to change my reservation to a day later and the charge was tripled! Beds and pillows were very uncomfortable. Room was way too hot with no way to lower the temperature. The location however was excellent.

10/10 Excellent

Chih Hung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! High CP value. Recommended!

10/10 Excellent

ISABEL

Stayed 1 night in Oct 2022

8/10 Good

Martauli

Traveled with family and small children
Liked: Staff & service, amenities
👍
Stayed 1 night in Sep 2022

10/10 Excellent

DENNIS FERNANDEZ

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By far the best hotel I have stayed in Japan. Excellent customer service excellent hotel accommodations. Thank you so much. I will stay there again in the near future thanks!
Stayed 2 nights in Sep 2022

4/10 Poor

Alan

Stayed 1 night in Jun 2022

10/10 Excellent

Franky

Stayed 1 night in May 2022

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