ANA Crowne Plaza Kobe by IHG

5.0 star property
Luxury Kobe hotel connected to a shopping center, steps from Shin-Kobe Ropeway

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Kobe by IHG

7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
Premium Room, 1 King Bed, Accessible, City View (Club Lounge Access) | 1 bedroom, in-room safe, desk, laptop workspace
Point of interest
Premium Room, 2 Double Beds, Accessible, City View (Club Lounge Access) | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Spa

Explore the area

Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo-ken, 650 0002
  • Meriken Park
    ‪3 min drive‬
  • Kobe Harborland
    ‪4 min drive‬
  • Kobe Tower
    ‪4 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪75 min drive‬

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Room options

Standard Room, 1 Twin Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Premium Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Business Room

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

Premium Room, 3 Twin Beds, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Premium Room, 3 Twin Beds, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Standard Room

7.8 out of 10
Good
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(16 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, City View (Club Lounge Access)

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Twin Beds, Accessible, City View (Club Lounge Access)

  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Twin Beds, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Premium Room, 2 Double Beds, Accessible, City View (Club Lounge Access)

  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Twin Beds, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

Premium Room, 1 King Bed, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Twin Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(11 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed, Accessible, City View (Club Lounge Access)

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

7.2 out of 10
Good
(10 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Twin Beds, City View

8.4 out of 10
Very good
(8 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 Bedroom, Accessible, Mountain View (Club Lounge Access)

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(2 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

  • Sleeps 4
  • 1 Twin Bed

Premium Room, 2 Double Beds, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Kobe

Located in Chuo Ward, ANA Crowne Plaza Kobe by IHG is adjacent to Shin-Kobe Ropeway and within a 10-minute walk of other popular attractions like Takenaka Carpentry Tools Museum. This 5-star hotel welcomes guests with 592 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Kobe and also close to Nunobiki Falls and Kobe Nunobiki Herb Garden.

What's nearby

  • Shin-Kobe Ropeway - 1 min walk - 0.1 miles
  • Meriken Park - 3 min drive - 1.5 miles
  • Kobe Harborland - 4 min drive - 1.9 miles
  • Kobe Tower - 4 min drive - 1.7 miles
  • Kobe Anpanman Children's Museum & Mall - 4 min drive - 2.1 miles

Getting around

  • Shinkobe Station - 5 min walk
  • Kobe Kasuganomichi Station - 18 min walk
  • Kansai Intl. Airport (KIX) - 79 min drive

Restaurants

  • ‪CoCo壱番屋 - ‬7 min walk
  • ‪珈琲屋 OB 新神戸店 - ‬5 min walk
  • ‪AiiA 2.5 Theater Kobe CAFE - ‬5 min walk
  • ‪Cafe FREUNDLIEB - ‬7 min walk
  • ‪吉野家 - ‬5 min walk

About this property

ANA Crowne Plaza Kobe by IHG

Luxury Kobe hotel connected to a shopping center, steps from Shin-Kobe Ropeway
ANA Crowne Plaza Kobe by IHG features a full-service spa, an indoor pool, and a gym. If you drive, self parking is JPY 1500 per night, or you can take advantage of the airport shuttle at scheduled times for JPY 2200 per person one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and laundry facilities.
LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 1:00 PM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Casual Dining THE TERRACE
  • Japanese KOBE NADAMAN
  • Kyoto Cuisine TANKUMA
  • Restaurant & Bar LEVEL 36
  • Teppanyaki KITANO

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 2000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
  • Airport shuttle fee: JPY 2200 per person (one-way)
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Frequently asked questions

Is free cancellation available at ANA Crowne Plaza Kobe by IHG?

ANA Crowne Plaza Kobe by IHG offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at ANA Crowne Plaza Kobe by IHG?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Kobe by IHG on Jul 28, 2025 start from $93.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to ANA Crowne Plaza Kobe by IHG?

This hotel is situated in Chuo Ward, just steps from Shin-Kobe Ropeway, and within a 10-minute walk of Kitano Ijinkan Street and Takenaka Carpentry Tools Museum. You'll also find Meriken Park and Kobe Harborland within a short drive.

Is there parking available at ANA Crowne Plaza Kobe by IHG?

Yes, parking is offered for JPY 1,500 per night. Accessible parking is also available for guests.

Is there a spa available at ANA Crowne Plaza Kobe by IHG?

There is a full-service spa available for guests to enjoy and services include massages.

Does ANA Crowne Plaza Kobe by IHG feature a casino on the premises?

No, ANA Crowne Plaza Kobe by IHG doesn't have a casino.

Will I find an indoor pool at ANA Crowne Plaza Kobe by IHG?

Yes, this hotel has an indoor pool.

Is ANA Crowne Plaza Kobe by IHG a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and 3 bars.

Are there hot tubs at ANA Crowne Plaza Kobe by IHG?

No, but guests can enjoy a sauna at this hotel.

Does ANA Crowne Plaza Kobe by IHG have a restaurant with a breakfast menu?

Yes, ANA Crowne Plaza Kobe by IHG has 7 restaurants, and serves buffet breakfast each morning for a surcharge.

Will ANA Crowne Plaza Kobe by IHG allow pets to stay for free?

No, pets aren't allowed at ANA Crowne Plaza Kobe by IHG though service animals are welcome.

Are there connecting rooms at ANA Crowne Plaza Kobe by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from ANA Crowne Plaza Kobe by IHG?

The closest major airport to ANA Crowne Plaza Kobe by IHG is Kobe Airport (UKB), which is 6.3 mi away (19 minutes by car). Another top airport is Itami Airport (ITM), which is located 21.8 mi away (52-minute drive).

Are there rooms with balconies at ANA Crowne Plaza Kobe by IHG?

No, you won't find guestrooms with balconies at ANA Crowne Plaza Kobe by IHG.

Does ANA Crowne Plaza Kobe by IHG have a wedding venue on site?

Take advantage of the wedding venue at ANA Crowne Plaza Kobe by IHG if you plan to say "I do" during your trip.

ANA Crowne Plaza Kobe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1005 reviews
Rating 8 - Good. 334 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 52 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Antung

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is not at all luxurious. Our room was old and bordering on dingy. Dated furnishings and very limited technology, like air conditioning control. The gym had equipment that looked like it was from the 1980’s. Good location and views of Kobe.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and hard working staff.
Stayed 1 night in Apr 2025

6/10 Okay

Kamaljit

Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Quan

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
1. Queen size bed should be acceptable on both side if it is claiming for two people. 2. Room temperature should be adjustable individually. Our room is too hot.
Stayed 1 night in Mar 2025

8/10 Good

Michael Angelo

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are helpful. Bust it was unfortunate the our air conditioning is not working well . I informed the front desk and stated that it was centralized and should be working well
Stayed 4 nights in Mar 2025

10/10 Excellent

Falon

Stayed 5 nights in Feb 2025

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In line with Crowne Plazas world-wide

Great amenities as an IHG hotel. Right in the train station so it couldn't be more convenient. Everything perfect. Seems like it's been a while since it's had a refresh and at some point could use new carpeting in the halls, but generally a lovely convenient place. Great gym. I was excited about that. Lovely bath gel, shampoo and conditioner in the rooms.
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel convenient to train station

Lots of room, clean with great shower. Good buffet breakfast. Very convenient with covered walk to train station. The only negative was that the bed pillows were way too soft even using 2 of them.
Stayed 2 nights in Mar 2025

4/10 Poor

Malia

Disliked: Cleanliness, amenities, property conditions & facilities
Skip. It’s old and run down and I hope I get my money back because I will complain. This hotel needs a Major MAJOR make over. Especially for Japanese standards. Awful!
Stayed 1 night in Mar 2025

10/10 Excellent

Milad

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place, close to the subway.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nahian

Stayed 7 nights in Feb 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Consistent over the years.
Stayed 5 nights in Feb 2025

4/10 Poor

Nerry, Sherman Oaks

Liked: Amenities
Disliked: Property conditions & facilities
Conveniently located to Shinkansen
Stayed 10 nights in Jan 2025

10/10 Excellent

Santiago

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble place

wonderful
Stayed 3 nights in Jan 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast spread!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Arturo

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Tatsuya

It’s very convenient for shopping and traveling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karsten

Stayed 4 nights in Nov 2024

10/10 Excellent

Sara Mom

Liked: Amenities
Very close to Shin Kobe station to access. Quiet room.
Stayed 2 nights in Nov 2024

8/10 Good

David A. P.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next to a mountain to take walks.
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Harold

Traveled with group
Liked: Cleanliness, staff & service, amenities
Did not like this place at all. Only stayed for convenience of Shinkansen. Junky toilet and sink. The sink was too low and gave me a sore back. There was a stool but who brushes their teeth sitting down. Limited dining options. Never staying here again.
Stayed 3 nights in Oct 2024