Nice helpful staff but no tea bags (instead of coffee) in room
The building it’s old and the bathroom floor was dirty.
Was there less than 10 hours, so other than eating breakfast didn't have to use anything other than bed
Convenient location off the highway. Major Shopping Mall across the street. Lot's of highways along the main drag.
Thank you for such great hospitality. The front desk staff were very nice. The hotel location was perfect, right off of the highway so expect a little noise which I didn’t mind. The beds are quite firm for my liking but the room was comfortable for a one night stay. I would suggest using less air freshener within the hotel, which is usually a RED FLAG for me. It gives the impression that you’re attempting to camouflage others odors. Good luck
Super nice staff and hotel meets all my needs. Have stayed here on multiple occasions. Location is very convenient.
Our Room was on the 3rd floor. It was directly across from the Expressway. It was almost too loud all night long to sleep. It was a good this that the A\C and Heater motor was almost loud enough to drown out the Expressway Noise. Morning Breakfast was Good. It had the usual Scrambled eggs, Waffles, Bacon, Sausage, Biscuits & Gravy, Cereal, Toast, Milk, Juice and Coffee.
Staff was great! Room was pretty comfortable. Breakfast was good as well.
Easy access from and to I-40 though surrounding location a bit dark. Reception very pleasant and room (1 king suite) was spacious, clean and well appointed. My wife loved the personal reading light on each side of bed.
We were looking for a Hotel that was half way on our trip. I found this one on Orbits. The price was in our range with what was offered. The staff was polite from check-in to check-out. Great selection on the continental breakfast. Plenty of parking. Great experience.
Room was clean, never heard any of the other guests and bed was comfortable.
To be honest, I only picked this hotel for the location and price, as I was coming to Knoxville for the Big Ears music festival & every place downtown was booked. What surprised me was how personable the staff is, how comfortable the beds were, and how much variety was at the breakfast buffet.
Comfort Inn & Suites Knoxville West places you next to West Town Mall and within a 5-minute drive of Bearden Antique Mall. This 82-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are other standard amenities.
Comfort Inn & Suites Knoxville West features a gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Nice helpful staff but no tea bags (instead of coffee) in room
The building it’s old and the bathroom floor was dirty.
We would like to thank you for taking the time to complete an online review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Guest Services Manager Comfort Inn & Suites Knoxville West
Was there less than 10 hours, so other than eating breakfast didn't have to use anything other than bed
Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Guest Services Manager Comfort Inn & Suites Knoxville West
Convenient location off the highway. Major Shopping Mall across the street. Lot's of highways along the main drag.
Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Guest Services Manager Comfort Inn & Suites Knoxville West
Thank you for such great hospitality. The front desk staff were very nice. The hotel location was perfect, right off of the highway so expect a little noise which I didn’t mind. The beds are quite firm for my liking but the room was comfortable for a one night stay. I would suggest using less air freshener within the hotel, which is usually a RED FLAG for me. It gives the impression that you’re attempting to camouflage others odors. Good luck
Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Guest Services Manager Comfort Inn & Suites Knoxville West
Dear valued guest,thank you for your stay with us.
Super nice staff and hotel meets all my needs. Have stayed here on multiple occasions. Location is very convenient.
Dear valued guest, Thank you for staying with us.Your feedback is very important to us and we look forward to your next stay with us.
Thank you for taking the time to complete an online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Guest Services Manager Comfort Inn & Suites Knoxville West