Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property
Hotel in Waterloo with free breakfast and a fitness center

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Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Lobby
Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
Lobby
Standard Apartment, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Living area | 42-inch LCD TV with cable channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min drive‬
  • Place, University of Waterloo
    ‪4 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Waterloo

Waterloo Suites Hotel, Trademark Collection by Wyndham places you within a 10-minute stroll of Conestoga Mall and City of Waterloo Museum. This 104-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Conestoga Mall - 5 min walk - 0.3 miles
  • St Jacobs Farmers Market - 3 min drive - 1.6 miles
  • St. Jacobs Market District Visitor Information Centre - 3 min drive - 1.6 miles
  • University of Waterloo - 4 min drive - 1.8 miles
  • Wilfrid Laurier University - 4 min drive - 2.3 miles

Getting around

  • Kitchener Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 63 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Subway - ‬10 min walk
  • ‪Tim Hortons - ‬10 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Hotel in Waterloo with free breakfast and a fitness center
At Waterloo Suites Hotel, Trademark Collection by Wyndham, guests have access to a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and coffee/tea in a common area.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Microwaves, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Off the Elevator

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per stay
  • Cribs/infant beds are available for CAD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Frequently asked questions

What is there to do around Waterloo Suites Hotel, Trademark Collection by Wyndham?

This hotel in Waterloo is within a 10-minute walk of Conestoga Mall and City of Waterloo Museum. You'll also find St Jacobs Farmers Market and St. Jacobs Outlets within a short drive.

Is parking available on site at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham feature a casino on the premises?

No, Waterloo Suites Hotel, Trademark Collection by Wyndham doesn't have a casino.

Will I find an indoor pool at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, there is no indoor pool at this hotel.

Is Waterloo Suites Hotel, Trademark Collection by Wyndham good for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, but all guestrooms at this hotel have jetted bathtubs.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham have a restaurant with a breakfast menu?

Yes, Waterloo Suites Hotel, Trademark Collection by Wyndham serves free continental breakfast at Off the Elevator each morning.

Will Waterloo Suites Hotel, Trademark Collection by Wyndham allow pets to stay free of charge?

No, pets aren't allowed at Waterloo Suites Hotel, Trademark Collection by Wyndham.

Are there connecting rooms at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Waterloo Suites Hotel, Trademark Collection by Wyndham?

The closest major airport to Waterloo Suites Hotel, Trademark Collection by Wyndham is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 10.9 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, at Waterloo Suites Hotel, Trademark Collection by Wyndham, there aren't any guestrooms that list a balcony.

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 384 out of 1005 reviews
Rating 8 - Good. 346 out of 1005 reviews
Rating 6 - Okay. 135 out of 1005 reviews
Rating 4 - Poor. 77 out of 1005 reviews
Rating 2 - Terrible. 63 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Abigael

Stayed 2 nights in Jul 2025

4/10 Poor

Donald

Liked: Staff & service
Disliked: Property conditions & facilities
Location was good. Carpets need replacing. Breakfast needs improving.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very accommodating,clean ,comfortable room, comfortable bed, stove, microwave, fridge, sink, clean bathroom, adequate lighting, pleasant smell, overall great experience
Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jake

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was near our destination. Room furniture shows lots of wear. One light switch we couldn't figure out what it did. Bathroom very dark. Inadequate lightning. Served its purpose for a nights sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexia

Stayed 1 night in Jul 2025

8/10 Good

Janet

Stayed 1 night in Jul 2025

8/10 Good

Kent

Traveled with partner
Breakfast was free for a reason...... it was not very good unless you are boycotting bagels, English muffins , eggs and good coffee or unless you like Jamaican beef in the morning
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

Room furniture looked like it came out of the garbage from 1980s.. scratched and scraped wall unit was broken wooden in bottom corner. Drawers all scraped and old. Mold in shower. Was told no other rooms available. They cancelled checkin.
Stayed 1 night in Jul 2025

8/10 Good

Ed

Traveled with family
Well located
Stayed 2 nights in Jul 2025

6/10 Okay

George

Liked: Staff & service, amenities, property conditions & facilities
The odor in the room is not favorable, and there is a roach creeping in the bed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Harjeet

Traveled with partner
Liked: Amenities
Good
Stayed 1 night in Jul 2025

8/10 Good

Donald

Weeds in the back yard view….
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Window would not lock on the main floor- facility dated.
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Errol

Business traveler
Liked: Staff & service
Sadly what was once considered a clean safe neighbourhood has turned into a 3rd world dump.
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
The hotel was situated well - close to the universities. Rooms were comfortable. The suite had potential for a better kitchenette and the breakfast lacked enough options.
Stayed 1 night in Jul 2025

8/10 Good

Alicia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kate

Liked: Staff & service, amenities, property conditions & facilities
I arrived very late in the evening and was greeted by a warm, chatty woman. My trip had been stressful and she was just what I needed to feel welcome. When I needed help figuring something out she jumped up and was happy to assist me. She was like a breath of fresh air.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mangala Sunder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Why are you rated 2* an not higher.

Kept spick and span. Housekeeping was very well maintained. Staff are courteous.
Stayed 2 nights in Jul 2025