Skip to main content
Beginning of main content

Recent guest reviews

Over all property is ok and clean but not new. Room I was assign had no access to elevator. Shower head was old, non functional and shower itself was not clean and someone else’s hair were there

Staff are extremly rude and disrespectful.Stayed there for 2 werks and asked for a little bit late of a check out and they gave nothing but attitude

Hotel has been renovated recently. The hotel staff was very nice. The room was very clean, beds were very comfortable, breakfast was amazing with a lot of variety.Though I had a very short stay of one night, I would definitely want to stay again.

Nice hotel close to everything. Mall university good access to highway well cleaned rooms reasonably priced

547 King St N Waterloo ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a 5-minute walk of Conestoga Mall, Best Western Plus Waterloo is within a 15-minute stroll of City of Waterloo Museum. This 104-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Full breakfast is offered for a fee weekdays from 6:30 AM to 9:30 AM.


Rooms

42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also available.


Property features

Guests staying at Best Western Plus Waterloo enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Apartment, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Plus Waterloo

Everyone (5) Couples (1) Family (1)
1
Everyone

Over all property is ok and clean but not new. Room I was assign had no access to elevator. Shower head was old, non functional and shower itself was not clean and someone else’s hair were there

By on May 4, 2022

Review comment responded on May 14, 2022

Thank you for taking the time to leave a review. We would like to apologize for the issues you experienced during your stay. We hope you will try again so we can show you how we have improved!

1
Partner Couples Family

Staff are extremly rude and disrespectful.Stayed there for 2 werks and asked for a little bit late of a check out and they gave nothing but attitude

By on Mar 2, 2021

Review comment responded on Mar 15, 2021

I am very sorry that you had an issue and have followed up with my team here. Please know this is not the standard of service we strive to achieve and I apologize for any issues you experienced.

4
Everyone

By on Aug 28, 2019

Review comment responded on Aug 29, 2019

Thanks for posting!.

5
Everyone

By on Jun 21, 2019

Review comment responded on Jun 22, 2019

Thanks for taking the time to give us a rating and for the 5* out of 5*

5

nice hotel close to conestoga mall

Everyone

Hotel has been renovated recently. The hotel staff was very nice. The room was very clean, beds were very comfortable, breakfast was amazing with a lot of variety.Though I had a very short stay of one night, I would definitely want to stay again.

By , from Riyadh, SA on Aug 20, 2017

Review comment responded on Sep 22, 2017

Hello, Thank you for taking the time to leave a review on your stay! We are glad to hear you enjoyed our facilities. We look forward to welcoming you back soon. Kind Regards, Lauren Front Office Manager

5
Everyone

Nice hotel close to everything. Mall university good access to highway well cleaned rooms reasonably priced

By on Jun 30, 2017

Review comment responded on Jul 6, 2017

Hello, Thank you for taking the time to leave a review on your stay! We are glad to hear you enjoyed our facilities. We are doing a full refresh of our hotel to transition brands. We are excited for our guests to enjoy our new renovations and improvements! We look forward to welcoming you back soon. Kind Regards, Lauren Front Office Manager

Best Western Plus Waterloo

547 King St N, Waterloo, ON N2L5Z7
url importing http://www.orbitz.com/Kitchener-Hotels-Best-Western-Plus-Waterloo.h1097637-p2.Hotel-Reviews
There was an error importing /Kitchener-Hotels-Best-Western-Plus-Waterloo.h1097637-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Kitchener-Hotels-Best-Western-Plus-Waterloo.h1097637-p2.Hotel-Reviews

Frequently asked questions