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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property
Hotel in Waterloo with free breakfast and a fitness center

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Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Lobby
Lobby
Microwave, coffee/tea maker
Lobby
Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min drive‬
  • Place, University of Waterloo
    ‪5 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Premium bedding, down comforters, pillowtop beds, in-room safe

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Waterloo

Waterloo Suites Hotel, Trademark Collection by Wyndham places you within a 10-minute stroll of Conestoga Mall and City of Waterloo Museum. This 104-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Conestoga Mall - 3 min walk - 0.2 miles
  • St. Jacobs Outlets - 3 min drive - 1.6 miles
  • St Jacobs Farmers Market - 3 min drive - 1.6 miles
  • St. Jacobs Market District Visitor Information Centre - 3 min drive - 1.6 miles
  • University of Waterloo - 5 min drive - 1.8 miles

Getting around

  • Kitchener Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 63 min drive

Restaurants

  • ‪Taco Bell - ‬10 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Mado - ‬4 min walk
  • ‪Nespresso Boutique - ‬8 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Hotel in Waterloo with free breakfast and a fitness center
At Waterloo Suites Hotel, Trademark Collection by Wyndham, guests have access to a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and coffee/tea in a common area.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Microwaves, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites by Hilton Waterloo St. Jacobs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,145 reviews
$81 nightly
The price is $95
Jan 13 - Jan 14, 2026
Total with taxes and fees
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per stay
  • Cribs/infant beds are available for CAD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Frequently asked questions

What is there to do around Waterloo Suites Hotel, Trademark Collection by Wyndham?

This hotel in Waterloo is within a 10-minute walk of Conestoga Mall and City of Waterloo Museum. You'll also find St. Jacobs Outlets and St Jacobs Farmers Market within a short drive.

How much does it cost to stay at Waterloo Suites Hotel, Trademark Collection by Wyndham?

As of Dec 31, 2025, prices found for a 1-night stay for 2 adults at Waterloo Suites Hotel, Trademark Collection by Wyndham on Jan 26, 2026 start from $93.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham feature a casino on the premises?

No, Waterloo Suites Hotel, Trademark Collection by Wyndham doesn't have a casino.

Will I find an indoor pool at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Waterloo Suites Hotel, Trademark Collection by Wyndham?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham have a hot tub?

No, but all guestrooms at this hotel have jetted bathtubs.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham have a restaurant with a breakfast menu?

Yes, Waterloo Suites Hotel, Trademark Collection by Wyndham serves free continental breakfast each morning from its restaurant.

Will Waterloo Suites Hotel, Trademark Collection by Wyndham allow pets to stay free of charge?

No, pets aren't allowed at Waterloo Suites Hotel, Trademark Collection by Wyndham.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Waterloo Suites Hotel, Trademark Collection by Wyndham?

The closest major airport to Waterloo Suites Hotel, Trademark Collection by Wyndham is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 10.9 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, there aren't any guestrooms with balconies at Waterloo Suites Hotel, Trademark Collection by Wyndham.

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 387 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Room comfort
Disliked: Property conditions & facilities
Good bones but very worn. Limited English with some on the front desk.
Stayed 3 nights in Sep 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and pleasant
Stayed 3 nights in Sep 2025

2/10 Terrible

Jean

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warning if Considering Staying at this Hotel!!!

I booked 2 rooms. The one room was reasonable. The condition of the other room was horrendous! Mould in bathroom, dirty towels, broken bathroom faucet, dirt on curtain, dead flies, broken corner of wardrobe with piece lying on floor, dirty carpet, etc. There were fruit flies crawling over food in breakfast room, ice machines not working, persons hanging around side entrance at night, etc I had booked the room for guests travelling with us and was totally embarrassed about the condition of the accommodation. Problems reported to front desk. Photos supplied to front desk. New room assigned for second night of stay but no remedy available for distress caused by first night stay.
Stayed 2 nights in Sep 2025

8/10 Good

janice, Kanata

Traveled with partner
Liked: Staff & service, amenities
There should be a mirror in main room, not just bathroom. Had difficulty finding how to adjust temperature in room. Carpet throughout the hotel did not seem very clean as there were stains throughout.
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Stayed 1 night in Sep 2025

6/10 Okay

Todd

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was adequate. Clean and close to amenities. Work out area is small and quite hot. Pool was not open. Included breakfast was limited and lower end. Microwave in the room was broken.
Stayed 2 nights in Sep 2025

6/10 Okay

Rob

The main light in the room was burnt out. Couldn’t see. Had to feel around to turn on bedside lamp. The one side of the bathroom mirror also not working. Impossible to see to get get ready in the morning!! Told them when we were leaving, hopefully they looked after the situation!
Stayed 1 night in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
This is a budget friendly standard hotel place with a OK breakfast. You could do better, but you could do way worse
Stayed 1 night in Sep 2025

8/10 Good

Youchao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sinead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Aug 2025

4/10 Poor

Lynda

Disliked: Staff & service, property conditions & facilities
Extended family using common areas as their residence. No restaurant or bar, but family was cooking somewhere and using common area to eat. Children using hallways as their play area Check reviews from previous clients. Not good No bar or restaurant, poor breakfast
Stayed 2 nights in Sep 2025

8/10 Good

Vicki

Traveled with family
Liked: Staff & service, property conditions & facilities
Very clean room, front desk staff were fantastic, breakfast was great. Property around is a little rundown, but would def stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Sadia

Stayed 1 night in Sep 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Sep 2025

2/10 Terrible

Michelle

Stayed 1 night in Sep 2025

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had asked for sheets for the sofa bed when making the reservation & was advised that there will be no issue. Arrived to the hotel after 7:30 pm after a long day of travelling & finding out no sheets for the sofa bed. Had to wait for staff to provide them. Also elevator smelled of cigar smoke. Not a good way to start my stay here.
Stayed 1 night in Sep 2025

6/10 Okay

jonathan

Stayed 2 nights in Sep 2025

6/10 Okay

Aaron

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Seemed like there were people that have been staying there a while and made it feel like home. That is fine but when it disturbs others stays, it is not. Kids running the halls waking ppl up and making a huge mess very early in the morning should not be part of my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Sadia

Stayed 1 night in Sep 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Room was clean and bed was comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Anne-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff. Helpful and pleasant. Lots of parking. Good water pressure and lots of hot water. Standard breakfast. We would stay again. Thank you.
Stayed 2 nights in Sep 2025

4/10 Poor

Susan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast offered in the morning was covered in fruit flies. Very offputting would not recommend this hotel. Staff did not speak English very well, and there were no amenities on site of any use. The air-conditioning unit was so loud in our room that we could not leave it on. Hotel seemed old and somewhat rundown. The only saving grace was it was a convenient location for what we needed, but would never stay there again, or recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall 10 minute walk from hotel. Lots of places to eat close. Parking free and close. Air conditioning. Breakfast included,
Stayed 1 night in Sep 2025

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