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The Jamaica Pegasus Hotel

3.5 out of 5.0

Recent guest reviews

Very good, everyone was friendly and helpful. Breakfast was excellen. Ms. Jackie was very helpful and my sister and I feel welcome and at home.. Very good visit and stay

What I like about the hotel are, that it felt homely and that it was very close to emancipate park which is lovely. not much shopping around there. The staff were very nice. My only con was about the breakfast. I don't believe it was fresh on the last day of my stay, resulting in me getting a bad stomach virus.

Food was was amazing overall the hotel is beautiful however there was a sewage like odor As soon as you entered the room & in the hallway as well but I'll still visit again.

I believe this hotel is a bit overpriced. There is nothing really spectacular about the room as there wasnt a microwave and for the price paid per night i believe i shouldve been given a microwave at least. The leaky shower was the other thing. The shower design was awful as it allowed water to reach on the outside thus making it a recipe for a fall etc. There was no bath tub in the bathroom for the price paid. I believe the listing price needs to be reduced to avoid the hotel image being tarnished as when i was told the walk in price i was charged more than double when i booked online. Was expecting something grand or lavish but was left woefully disappointed. I believe they should mark clearly where you can go from the ground floor to take the stairs to your room. The room keys are needed to operate the elevator and that is bad as i entered and had the room keys near to my cellular phone and it wouldnt work in elevator. Started to panic as the instructions were not clear enough on what to do when you have no working keys or no keys at all. I pressed various buttons and elevator wouldnt move. Then i started panicking and stopped pressing out of fear. It was only when someone else called the elevator that i was shown the button to open the door as it was ofcourse the only button which worked without a key.

Pegasus Hotel needs an urgent renovation. Location is OK, but rooms are old and outdated.

The hotel rooms and banquet hall are dated. The rooms are very old and in need of renovation. The lobby, restaurant, snack bar and pool areas are nice and bright. The wifi was non-existent except for the lobby area. The food was good.

I love this place. It is amazing. Greta place live te view and everything.

I was not impressed. The price was high and i had an impression it was an old hotel. South of Jamaica is not very touristy, so I don't expect to fin the same amenities, but for that price yes.

Would Stay there again on The Royal Club Floor

Just one word (Super)

The hotel was in a great location and the stay was great. The enviroment was quiet and clean.

When I arrived at Hotel I found out that my second reservation was cancelled by ORBITZ without any notification....I tried to find an e mail or tel number to contact ORBITZ....It is not there....I cant deal with Orbitz again as impossible to work this way. C Boak

I am very disappointed, the service the Pegasus Hotel provided was unsatisfactory, unfinish & defective.I would never recomend anyone to stay at this hotel the room that I was assigned was very dirty and disgusting I had to complain to the so called general manager i was moved to the 10th floor wich was just a little better the hotel staff were so unprofessional it was such a turn off staying at the Pegasus Hotel I could not wait for the time to be up i was so depress. I had a terrible time in I would never ever recomend anyone to this hotel

81 Knutsford Boulevard Kingston

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in New Kingston, The Jamaica Pegasus Hotel is adjacent to Emancipation Park with other popular attractions like National Stadium within a couple of miles (3 km). This 300-room, 3.5-star resort has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's in central Kingston and also close to National Heroes Park and Bob Marley Museum.


Dining

Start your day off right with a free buffet breakfast. Enjoy a leisurely bite to eat at 24 Seven Cafe, the resort's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 300 air-conditioned rooms feature iPod docks, refrigerators, and coffee makers. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

At The Jamaica Pegasus Hotel, guests enjoy an outdoor pool, a 24-hour fitness center, and an outdoor tennis court. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and tours/tickets. Other amenities at this family-friendly resort include free WiFi in public areas, 13 meeting rooms, and conference space.

Room options

Royal One Bedroom Suite, 1 King Bed

King 1 | Sleeps 3

Deluxe Suite, 1 King Bed

King 1 | Sleeps 3

Royal Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for The Jamaica Pegasus Hotel

Everyone (3) Business (4) Couples (2) Friends (2) Other (2)
5

nice, close to my business appointments

Everyone

Very good, everyone was friendly and helpful. Breakfast was excellen. Ms. Jackie was very helpful and my sister and I feel welcome and at home.. Very good visit and stay

By , from VA Beach, VA on Mar 18, 2017

4

nice hotel

Everyone

What I like about the hotel are, that it felt homely and that it was very close to emancipate park which is lovely. not much shopping around there. The staff were very nice. My only con was about the breakfast. I don't believe it was fresh on the last day of my stay, resulting in me getting a bad stomach virus.

By , from Ny on Jan 19, 2017

5

nice hotel with good views

Everyone

Food was was amazing overall the hotel is beautiful however there was a sewage like odor As soon as you entered the room & in the hallway as well but I'll still visit again.

By on Dec 16, 2016

5

nice but a bit overpriced

BusinessTravelers

I believe this hotel is a bit overpriced. There is nothing really spectacular about the room as there wasnt a microwave and for the price paid per night i believe i shouldve been given a microwave at least. The leaky shower was the other thing. The shower design was awful as it allowed water to reach on the outside thus making it a recipe for a fall etc. There was no bath tub in the bathroom for the price paid. I believe the listing price needs to be reduced to avoid the hotel image being tarnished as when i was told the walk in price i was charged more than double when i booked online. Was expecting something grand or lavish but was left woefully disappointed. I believe they should mark clearly where you can go from the ground floor to take the stairs to your room. The room keys are needed to operate the elevator and that is bad as i entered and had the room keys near to my cellular phone and it wouldnt work in elevator. Started to panic as the instructions were not clear enough on what to do when you have no working keys or no keys at all. I pressed various buttons and elevator wouldnt move. Then i started panicking and stopped pressing out of fear. It was only when someone else called the elevator that i was shown the button to open the door as it was ofcourse the only button which worked without a key.

By on Sep 6, 2015

3

outdated hotel

BusinessTravelers

Pegasus Hotel needs an urgent renovation. Location is OK, but rooms are old and outdated.

By on Feb 24, 2014

2

2 night stay

GetawayWithFriends

The hotel rooms and banquet hall are dated. The rooms are very old and in need of renovation. The lobby, restaurant, snack bar and pool areas are nice and bright. The wifi was non-existent except for the lobby area. The food was good.

By on Jan 28, 2014

5

good

Couples

I love this place. It is amazing. Greta place live te view and everything.

By on Dec 21, 2013

3

it was ok

GetawayWithFriends

I was not impressed. The price was high and i had an impression it was an old hotel. South of Jamaica is not very touristy, so I don't expect to fin the same amenities, but for that price yes.

By on Nov 23, 2013

4

great stay

BusinessTravelers

Would Stay there again on The Royal Club Floor

By on May 26, 2010

4

vacation experience

Couples

Just one word (Super)

By on Oct 20, 2009