Maple Crest Inn

Rooms were updated nicely. Helpful and kind workers made us feel welcome. Cold at night--heater didn't cut it so we asked for a received a space heater no problem. At first I was surprised at the scope of the breakfast. However, Breakfast was pretty gross. "Eggs and sausage" not so much--some type of artificial cold substance. Coffee weak. Worst was the hallways. Dark and smelly, like pee and smoke. Glad the rooms didn't smell and were nice but we dreaded walking in that hall.

I stayed overnight at this hotel, and found it was great value!! And although not fancy, it was very clean, very good service, quiet, and had a nice, fresh hot breakfast included in the morning! The manager(s) were friendly and helpful. Convenient to the Via rail station. I will definitely stay again - the price is right!

I satisfy your hotel, especially your room that it is very clean with qualify furniture and i feel respect with your good service. The breakfast is good too, suitable for my taste. i m Vietnamese and i m really like that. I hope i will travel next time with good service like that.

I was in Kingston over the Halloween weekend and stayed at the Comfort Inn yet again and must say that it was wonderful. The service provided from all staff members was kind and courteous... they are always very friendly and helpful. The beds are so comfortable and they supply lots of pillows unlike other places that never seem to have enough! Same with towels... I absolutely recommend this place for your stay in Kingston, quality/price is unbeatable.

Had the MISFORTUNE of staying here for as long as I could take the place ! They have the audacity to have an AWARD prominently displayed for being re-done and I couldn't IMAGINE how BAD they were before they got this PHONY APEX AWARD ! Mind you they will make up the room, BUT, they have a HABIT of forgetting to leave SOAP & SHAMPOO ! There was an UNPLEASANT experience, when the PLUMBING was plugged, so I asked that it be looked into, on MONDAY morning, that evening it hadn't been fixed, nor was it fixed on TUESDAY after I asked that it be fixed ! Finally on WEDNESDAY EVENING the plumbing was FINALLY fixed ! Now that's some real COMFORT, knowing that it only takes this establishment 3 full days to address the plugged TOILET. IF you enjoy having the tub fill up to your ANKLES when you are taking a SHOWER, then this is your type of place. BUT, you will also have to remember to check and make sure that they have given you the NORMAL items usually available in other COMFORT INNS, like SOAP & SHAMPOO ! I have been a member who has enjoyed staying in the COMFORT INNS all across CANADA, EXCEPT for this particular one ! This is TRULY a SAD EXAMPLE of the USUALLY GREAT ROOMS and SERVICE that I have EXPERIENCED at other COMFORT INNS whenever I travel ! MY ADVICE for this particular establishment, is, STEER CLEAR of this place ! The front desk persons during the day and evening were GREAT, the NIGHT SHIFT/OWNER was NOT !

I stayed at this Comfort Inn on Princess Street in Kingston for two nights. Because I waited too long to book a room I had very little choice and ended up here at an inflated price. Little did I know that this was the Queens University homecoming weekend. Kingston seems to have surprisingly few hotels relative to its size, so it is always a good idea to plan ahead if you do not wish to overpay. This is an older motel-type structure with one long wing with two levels and no elevator. It is very 1970s and is in need of a major updating, but a whole new structure might make more sense. The lighting in the parking area is not very good. It did not have a noticeably musty smell, unlike some older places. The room door did not shut on its own. Someone who was not paying attention could leave without realizing the need to pull it closed. My room had a single king bed. There was a television and a refrigerator, which I did not use. There was a sofa and a desk. The free room wireless worked without problems. I did not have any issues with the room climate control. The bathroom was ok, everything worked. There is a bath with shower. The place was reasonably quiet both nights - I had been expecting rowdy people but it wasn’t too bad. The staff did not leave replacement coffee on the second day, so I had to suffer and wait a few minutes longer for my first coffee of the day. So, by way of summary: Just okay, overpriced. Next time I will start looking farther in advance, I should know that by now.

Stayed here for two nights for Queen's homecoming. Queen's had recommended it. Highly pleasant and professional receptionist....she had just graduated from Queen's Commerce. Had room on second floor- clean and spacious. Beds were comfortable and clean with four pillows...two soft, two firm. Had two double beds. Free mini fridge and coffee maker. Closet was small but ok if you took the ironing board out. Blowdryer should be on the wall but we found it in the closet. Free breakfast is typical motel breakfast- make your own waffles, powder eggs, frozen sausages, cereal, oatmeal, coffee, tea, breads. Outside not that attractive but the inside has been renovated and updated. Smelled clean. Run by a family...warm and friendly. Spent little time in the room except to sleep a few hours so it was fine.

Our travel agent saved a lot of money by booking us to quite low-priced hotels. The rooms were clean. Coffee machine did not work so we had to change it. They kindly changed. Microwave worked, It was not dirty, it was not bad. It was just a motel.

We stayed here for one night. Our room was basic, but it was clean. Breakfast was included, it wasn't that good though. Overall Comfort Inn is a mediocre hotel, okay for passing through and visiting Kingston.